748 Indiana Used Car Service Centers

This dealership consistently does a bad job with - KiaFW

This dealership consistently does a bad job with servicing. Everytime we bring our car in which is a 2021 model within 2 weeks there is an error on the car and then we have to bring it back in. We then get charged again. Recently we got charged from doing a software update. This is our first and last Kia and will definitely not buy from this group of dealerships.

I have been a customer for over a decade, have serviced - sejenx

I have been a customer for over a decade, have serviced multiple vehicles and purchased many vehicles here over that time. What used to be a customer oriented service with friendly, knowledgeable staff and technicians is now full of young people who have no idea how to communicate beyond the aggressive and completely unnecessary sales they solicit. I have zero trust for their ability to perform even basic services as like all others commenting, everyone is over promised and then under delivered. I have been told so many times that services I have requested and paid for are simply not done. I have reached out many times to the head of the entire service department Kris Gordon and have NEVER heard back, so before you post a canned response to me, don't bother. Your business is only here to suck as much money out of customers as possible without providing them anything.