1,147 Indiana Volkswagen/1000 Service Centers

Communication was a little lackluster. - vmckernan

Communication was a little lackluster. I had to call and try to get updates instead of them reaching out to me. I have been to other dealers where you are updated via text frequently. That is my only complaint. The work is satisfactory.

Give honest assessment and time for completion as well as - Jwbducks

Give honest assessment and time for completion as well as cost estimates. Sometimes time of service is off

They were able to get the jeep ready before our trip. - toddmohler

They were able to get the jeep ready before our trip. Easy to work with. I only wish the dealership could check other dealerships around d the country for back ordered parts. 2 different scenarios where parts were indefinitely back ordered. I checked around the country for parts from other dealerships both times and found the parts within minutes. I had them shipped directly to this dealer to complete the repairs. Otherwise I don't know how many months I would have been without parts.

Bosak Chevy in Burns Harbor has the best service - wojo4949

Bosak Chevy in Burns Harbor has the best service department.I have purchased three vehicles from them. Their service department is one of the reasons

They are always great! - krissyquick44

They are always great! The only complaint is they are hard to get into for a service. I always liked getting oil change coupons in my email. I don’t get those anymore.

Thanks to Liz and Stephanie in the Service Department I - smmccormick

Thanks to Liz and Stephanie in the Service Department I finally got my care fixed. Thank you for all your help.

They're very efficient, doing excellent work in a timely - BF

They're very efficient, doing excellent work in a timely fashion, always courteous and professional

The customer service I was given by Bill Fletcher was - Jeff22

The customer service I was given by Bill Fletcher was exceptional. I had to take my 5yr old daughter and figured we would be there for hours but we were out in 30 minutes. Thanks Bill!

Service was great, done faster than predicted and - George

Service was great, done faster than predicted and promised. Check in and out was easy.

Simple online service scheduling. - boltonconst

Simple online service scheduling. Service writer was friendly and polite. Done in the time stated.

David found a $200 discount for me based on work - don_biggs

David found a $200 discount for me based on work performed on a car I sold four years ago at a different Tom Wood dealership.

Mark and the team at Bill Estes Chevy went above and - katerrell

Mark and the team at Bill Estes Chevy went above and beyond! I have never been treated so well as I was with Bill Estes Chevy. I was always greeted by name. They thoroughly explained what was happening with my car, they gave me options on proceeding, and then even provided a loaner car for me for the weekend so I wasn't without transportation. I cannot speak more highly of this team! Everyone I encountered was so kind and helpful. Definitely recommend.

Still waiting on my tire. - joegatto2002

Still waiting on my tire. Pressure sensor for my car. They are telling me it is on back order.since 2/24/2025.

I love the Cafe, I love the price for the oil change and - rlarkin.indy

I love the Cafe, I love the price for the oil change and tire rotation. The service department is always a joy to go to.

Needed to have service work done on my F-150. - kraig.doub

Needed to have service work done on my F-150. They quickly diagnosed the problem, obtained the necessary parts and had me back on the road. This is a great Ford Dealership. Their business thrives on customer service...and it shows.

The service was awesome and everything was fantastic… no - Sherri

The service was awesome and everything was fantastic… no complaints at all. The service rep did an outstanding job.

They (Dave) was very helpful and knowledgeable. - Sbearister

They (Dave) was very helpful and knowledgeable. I had to have vehicle towed. He was helpful in getting this done and quick in accessing issues.

Excellent and professional customer service! - Angus

Excellent and professional customer service! Very helpful and took great care of myself and my car.

Work performed right, the first time, and on time. - JWC

Work performed right, the first time, and on time. Would recommend to others for vehicle service.

To have a 3% charge for using a bank card on a job that - touchdown_822000

To have a 3% charge for using a bank card on a job that is well over $1k is absurd. I can see for smaller amounts, but it didn’t cost you over $37 to take money out of my bank account via debit card. You made money off of a service that isn’t even your proprietary service.

The folks at Tom O’Brien continue to do a great job and - poesterreich

The folks at Tom O’Brien continue to do a great job and interface very well with the customer. I am particularly pleased with their level of interaction and communication when having a vehicle in for service. Highly recommend their service and sales departments.

Great staff treat you like family would recommend to - Fred

Great staff treat you like family would recommend to others we have purchased at least 10 vehicles from them and never had any issues

Everyone is always so nice and fun to talk to. - kwilson101770

Everyone is always so nice and fun to talk to. Service department is always fast and efficient

This is great place to go. - Mayette

This is great place to go. They are very nice and they do right. My advisor waa great and the lady who assist me.

The service department is always helpful, kind and - a_mel55

The service department is always helpful, kind and polite. One of the few places I do not mind getting my oil change done at.

Always been pleased with the service on the car and the - Smitsmaryjo

Always been pleased with the service on the car and the way customers are treated since 2018. Keep up the good work!

Need a oil change, and the dealer I was working with used - Indywrench

Need a oil change, and the dealer I was working with used the wrong oil, and would not change it. Tom Obrien got me in the same day, and got it handled. Great Job! I hope I have a new dealership for my service work. THANKS! Robert Murden

Sheila and team in the Service Dept did a wonderful job - FK

Sheila and team in the Service Dept did a wonderful job taking care of my car. They completed the work same day and provided excellent communication. Thanks!

Service department is excellent. - azbasch

Service department is excellent. I’ve been bringing my Toyota 4Runners here for almost 20 years. They never try to upsell. They’re conscientious. Friendly. Reasonably priced. Highly recommend. Today Alex in service fixed my problem over the phone! What a wonderful holiday surprise! Thanks for your continued good service!

The best place to go to buy a vehicle and for service! - dawnsavoldi

The best place to go to buy a vehicle and for service!! We always recommend them!