1,146 Indiana Volkswagen/1000 Service Centers

Absolutely awesome customer service! - Emily Johnson

Absolutely awesome customer service! They were even able to pickup and deliver my car for me since my work schedule is the same as their service center. I will always bring my civic there for repairs!

I went in for an oil change. - CSmith

I went in for an oil change. Everyone was super friendly, and it was done in a timely manner.

Communication was a little lackluster. - vmckernan

Communication was a little lackluster. I had to call and try to get updates instead of them reaching out to me. I have been to other dealers where you are updated via text frequently. That is my only complaint. The work is satisfactory.

Shepherds Chrysler dealership has a very friendly and - mshirley2

Shepherds Chrysler dealership has a very friendly and professional staff; also prompt and effective vehicle parts service.

Excellent service, very smooth transaction. - Lisasmithholder

Excellent service, very smooth transaction. Thank you Kenny, Kevin and Cody. I love my Honda CRV.

They are always great! - krissyquick44

They are always great! The only complaint is they are hard to get into for a service. I always liked getting oil change coupons in my email. I don’t get those anymore.

Thanks to Liz and Stephanie in the Service Department I - smmccormick

Thanks to Liz and Stephanie in the Service Department I finally got my care fixed. Thank you for all your help.

They're very efficient, doing excellent work in a timely - BF

They're very efficient, doing excellent work in a timely fashion, always courteous and professional

The staff is very friendly and polite. - jcarloslue

The staff is very friendly and polite. I always have a good service at the dealer.

Service was great, done faster than predicted and - George

Service was great, done faster than predicted and promised. Check in and out was easy.

Quick in and out they went above required service to keep - mm2500

Quick in and out they went above required service to keep this customer happy with out a fuss great people

David found a $200 discount for me based on work - don_biggs

David found a $200 discount for me based on work performed on a car I sold four years ago at a different Tom Wood dealership.

Mark and the team at Bill Estes Chevy went above and - katerrell

Mark and the team at Bill Estes Chevy went above and beyond! I have never been treated so well as I was with Bill Estes Chevy. I was always greeted by name. They thoroughly explained what was happening with my car, they gave me options on proceeding, and then even provided a loaner car for me for the weekend so I wasn't without transportation. I cannot speak more highly of this team! Everyone I encountered was so kind and helpful. Definitely recommend.

Awesome service dept! - Chrissy

Awesome service dept!!!👍🏻😁 Had several things done. A part was back ordered, no fault of Bozaks. I was kept updated & informed daily of my vehicle status. All other work was completed in a very timely manner. Everyone at Bosaks is very friendly & easy to work with, attentive to a very big dissruption in my life (not having your car) they were AWESOME in keeping in inconvenience to a bare minimum, were ALWAYS available, communicated daily! Wonderful business service, sales, everything!! Great job team!!! It certainly reflects how important your customers are to you! Thanx a bunch💯😁

Still waiting on my tire. - joegatto2002

Still waiting on my tire. Pressure sensor for my car. They are telling me it is on back order.since 2/24/2025.

I love the Cafe, I love the price for the oil change and - rlarkin.indy

I love the Cafe, I love the price for the oil change and tire rotation. The service department is always a joy to go to.

Great service ! - Darrenchristy32

Great service ! Friendly atmosphere! In and out quickly ! They see to it you are satisfied

Had horrible experience here. - Mart

Had horrible experience here. Repaired shifter slipped ,now misaligned with letters, numerals again. Gauges back lighting out now. Hood unsecured. Couldn't get sales interested in me.

The service was awesome and everything was fantastic… no - Sherri

The service was awesome and everything was fantastic… no complaints at all. The service rep did an outstanding job.

Awesome service from the service department. - mannalec

Awesome service from the service department. Very professional and fast in response. Sales department was also friendly and helpful to answer any question I had.

They (Dave) was very helpful and knowledgeable. - Sbearister

They (Dave) was very helpful and knowledgeable. I had to have vehicle towed. He was helpful in getting this done and quick in accessing issues.

The folks at Tom O’Brien continue to do a great job and - poesterreich

The folks at Tom O’Brien continue to do a great job and interface very well with the customer. I am particularly pleased with their level of interaction and communication when having a vehicle in for service. Highly recommend their service and sales departments.

Excellent and professional customer service! - Angus

Excellent and professional customer service! Very helpful and took great care of myself and my car.

To have a 3% charge for using a bank card on a job that - touchdown_822000

To have a 3% charge for using a bank card on a job that is well over $1k is absurd. I can see for smaller amounts, but it didn’t cost you over $37 to take money out of my bank account via debit card. You made money off of a service that isn’t even your proprietary service.

Good placevto change oil for my car and good customer - mostafa_robyo

Good placevto change oil for my car and good customer service good and nice thanks

They said there’s gonna need my car for 24 to 48 hours - Misty

They said there’s gonna need my car for 24 to 48 hours but said they couldn’t give me a loaner car to use while they kept my card. Guess they thought I could just sleep there

Everyone is always so nice and fun to talk to. - kwilson101770

Everyone is always so nice and fun to talk to. Service department is always fast and efficient

Great staff treat you like family would recommend to - Fred

Great staff treat you like family would recommend to others we have purchased at least 10 vehicles from them and never had any issues

I was glad to find this dealership after moving here from - Karen

I was glad to find this dealership after moving here from Florida and having a bad experience at another Toyota dealer here in Indianapolis. They are professional, answer my questions and it’s easy to get an appointment

Always been pleased with the service on the car and the - Smitsmaryjo

Always been pleased with the service on the car and the way customers are treated since 2018. Keep up the good work!