82 Iowa Chrysler Service Centers

I have been a customer at Dale Howards Auto for the last - Rd.sprain

I have been a customer at Dale Howards Auto for the last 50 years, I have had fantastic service from both sales and service. Ronald Sprain

I had an oil change and tire rotation. - Dx659

I had an oil change and tire rotation. They did an excellent job. Also found something I need to get looked at in the future.

Cannot schedule an oil change? - philosopherforhire

Cannot schedule an oil change? so you don't know if it will take you 1/2 an hour or 4 hours. Means you will need to alot an entire day for an oil change. Two oil changes on my RAM and they are not thorough in service, don't check other fluids etc. Impossible to schedule a service. Tried to schedule a recall service and they initially only had dates 3 weeks out, so I had to check my calendar. called them back and they routed me through two other people then the call went to voice mail. It's like they don't want to service my vehicle. Truth is since they are the only dealer for RAM trucks in the area there is no competition so it's not important to them to provide me with good service.

Very professional and knowledgeable Provided great detail - whetstone100@msn.com

Very professional and knowledgeable Provided great detail to what they did looked for during the service.

Always friendly and helpful. - odee56

Always friendly and helpful. Quality service. Quick and easy. Great place to take our vehicles.

Worst customer service ever - Tellitlikeitis

I've taken my car here several times for service over the last two years for various issues. The last straw was in the October. I noticed my car was leaking orangish fluid , and I could hear a gurgling sound under the hood right after I shut the engine off. It took them no less than THREE times to do the job right. The final time I took it in, I was cashing out and was told it was $300 more than what they had quoted me!!! They "made a mistake" is the excuse I was given. Left the main part totally off the invoice. Unbelievable. Kris at the Service Dept. desk is extremely rude. She obviously doesn't understand customer service at all. She acts as if you are bothering her. When I told her the final time how upset I was, she couldn't have cared less. Worst experience ever. Won't do business with them again. I'll go to Sioux Falls before I'd deal with this place!