671 Iowa Lexus/1000 Service Centers

I took my truck in with oil light on...was told it was a... - klb6

I took my truck in with oil light on...was told it was a sensor and still OK to drive. They replaced the sensor the next week. The oil light still came back on. Said it was probably the contacts, but couldn't look at it then, still OK to drive.....well, I ended up needing a new engine as that one apparently didn't run too well WITHOUT getting oil. :(

Great value, fast service, professional - admsx8

Quick Lane is great. Besides the oil change, a complete inspection and report of the vehicle. Good piece of mind for my daughter's car.

Great to work with! - Janie3346

Very nice service and the staff was very friendly to. They even help me out by giving me a loner to use until me car was fixed.

Great Service Department and Knowledgeable Sales staff. - JakeJ

Great Service Department and Knowledgeable Sales staff. Anytime I have a question about my GMC they are here to take care of me.

Recall service visit - Eve

I had an appt for a recall software update. When I walked in the service area, the man sitting closest to show room door (older person with glasses) was the only one available to help, but he was texting and said (without even looking at me) that he would “be with me in a minute.”. I waited for a couple minutes while he continued to text. It was rude and unprofessional. I almost went to the front desk to ask for a manager! Luckily a nice man (with a beard) came in to help me and was very pleasant and efficient. Car was done in time frame promised.

~Came in for a brake checkup~ - FourEyes

My car was making a noise near the tires. Called ahead of time and told them I'd be bringing it by later in the week. They were okee dokee with that. Arrived later in the day than I had wanted to but they took me in anyway and looked over the car for the noise. They found a different noise and we proceeded to fix that new noise. They (meaning Andrew) also looked over a previous repair from another dealership and recommended a touchup of what was overlooked at the previous place. Since I arrived late, the car stayed overnight. Service advisor John was nice enough to get me a ride to my location. Came back the next day to a fixed car and got back on the road to my travels. Price was satisfactory and I was satisfied with the experience. The cashier was pleasant and friendly. I will be back and I recommend service at this dealership.

All too often people only take the time to leave bad... - Hope Gruis

All too often people only take the time to leave bad reviews but never good ones. I'd like to take the time to say the sioux city billion nissan has always been friendly and accommodating and have done their best to resolve any issues i have thank you luke for selling me a wonderful car and thank you beau and his crew for fixing a random issue on my car as quick as you could you guys are awesome

I can’t thank Justin and the Birdnow team enough for - Matt A.

I can’t thank Justin and the Birdnow team enough for their extraordinary generosity. My truck broke down in Monona on a Sunday afternoon while I was hauling a trailer full of household goods while moving my family across the state. My truck needed work, parts couldn’t be procured until Monday, but my kids and I needed to be at school/work the next day. On short notice and after hours, they were able to get me back on my way with a suitable vehicle to continue hauling the loaded trailer across the state so I could get to work and avert a disaster. I was able to return the vehicle back to the dealership the following weekend when I had time to make it back up there. Small town generosity at its best!

Birdnow motor is the best everyone is so friendly. Had... - Janie Draker Randall

Birdnow motor is the best everyone is so friendly. Had my oil changed in n out before I could finish my coffee.THANK YOU Brad Kleepe.