671 Iowa Lexus/1000 Service Centers

I have been a customer at Dale Howards Auto for the last - Rd.sprain

I have been a customer at Dale Howards Auto for the last 50 years, I have had fantastic service from both sales and service. Ronald Sprain

Very disappointed in the honesty of this dealership. - JD

Very disappointed in the honesty of this dealership. I took my vehicle in for a oil change, tire rotation and a recall update. I was told my tires were rotated and charged, however they were not. I had a photo of paint on a side wall and the tire was still in the same spot. They over filled my tires by 10 pounds each. They were at the correct pounds when it was brought in. I left several voivemails and text to return my call. Took them 4 days. No explanation for this lies and shotty work performed, just that the Senior Master Tech that worked on my vehicle was off and they didn't know why. Be very cautious on what you are paying for and what you are getting. Most people wouldn't even realized this.

I had an oil change and tire rotation. - Dx659

I had an oil change and tire rotation. They did an excellent job. Also found something I need to get looked at in the future.

Cannot schedule an oil change? - philosopherforhire

Cannot schedule an oil change? so you don't know if it will take you 1/2 an hour or 4 hours. Means you will need to alot an entire day for an oil change. Two oil changes on my RAM and they are not thorough in service, don't check other fluids etc. Impossible to schedule a service. Tried to schedule a recall service and they initially only had dates 3 weeks out, so I had to check my calendar. called them back and they routed me through two other people then the call went to voice mail. It's like they don't want to service my vehicle. Truth is since they are the only dealer for RAM trucks in the area there is no competition so it's not important to them to provide me with good service.

Most recent vehicle purchase partly had Deery Bros Ford - Casey145

Most recent vehicle purchase partly had Deery Bros Ford as a factor. Always feel good about experience and the work that is done. A solid and reliable dealership.