670 Iowa SRT Service Centers

I have been a customer at Dale Howards Auto for the last - Rd.sprain

I have been a customer at Dale Howards Auto for the last 50 years, I have had fantastic service from both sales and service. Ronald Sprain

The sales and service department are top notch! - rockwelljason211

The sales and service department are top notch! I highly recommend for all your vehicle needs!

Very disappointed in the honesty of this dealership. - JD

Very disappointed in the honesty of this dealership. I took my vehicle in for a oil change, tire rotation and a recall update. I was told my tires were rotated and charged, however they were not. I had a photo of paint on a side wall and the tire was still in the same spot. They over filled my tires by 10 pounds each. They were at the correct pounds when it was brought in. I left several voivemails and text to return my call. Took them 4 days. No explanation for this lies and shotty work performed, just that the Senior Master Tech that worked on my vehicle was off and they didn't know why. Be very cautious on what you are paying for and what you are getting. Most people wouldn't even realized this.

Extremely welcoming friendly staff from all departments. - Caddy

Extremely welcoming friendly staff from all departments. Service is accommodating to scheduling and ensuring you are kept informed. Go above and beyond expectations. Great dealership to work with.

Cannot schedule an oil change? - philosopherforhire

Cannot schedule an oil change? so you don't know if it will take you 1/2 an hour or 4 hours. Means you will need to alot an entire day for an oil change. Two oil changes on my RAM and they are not thorough in service, don't check other fluids etc. Impossible to schedule a service. Tried to schedule a recall service and they initially only had dates 3 weeks out, so I had to check my calendar. called them back and they routed me through two other people then the call went to voice mail. It's like they don't want to service my vehicle. Truth is since they are the only dealer for RAM trucks in the area there is no competition so it's not important to them to provide me with good service.

Most recent vehicle purchase partly had Deery Bros Ford - Casey145

Most recent vehicle purchase partly had Deery Bros Ford as a factor. Always feel good about experience and the work that is done. A solid and reliable dealership.

Great service! - Piontkov

I would like to thank the workers of Auto plaza for professional and fast service and help with the purchase of our vehicle. We are very happy with the purchase! I definitely recommend it!

Very professional and knowledgeable Provided great detail - whetstone100@msn.com

Very professional and knowledgeable Provided great detail to what they did looked for during the service.

Worst service department ever. - Mgpclean

Worst service department ever. My F150 was going nuts shifting up and down while the dash was flashing everything. A couple years earlier the service manager talked me into an additive for brakes, steering, transmission and rear end that had repair warranty. Witham service told me I needed a transmission rebuild, brake rebuild and steering sector rebuild. At least they gave me a loaner because it was in the shop for 4 weeks. When they called to say it was ready and had been road tested I went to pick it up. The additive company only covered 1/3 of what was earlier promised because Witham had incorrectly made out the application. First drive off the lot got me 3 blocks before it did exactly the same thing. Went back and they claimed the trans kit must have been faulty. Will rebuild. 2 more weeks in shop and the call came telling me, by the way we had to replace the computer chip too. $6,000 out of pocket but it ran. Took it to another mechanic for an oil change 1 week later. When I picked it up he told me 1 bolt had fallen out a brake caliper and the rest were loose. Also the pads had been changed without replacing the rotors just flipping them over. He also noted no one had touched the steering that was claimed to be repaired. Of course Witham denied wrongdoing and refused to go back to the additive company.

DO NOT USE! - Bonny

DO NOT USE!!!! UNSCRUPULOUS. Had my car 2 weeks. Never fixed original problem. Left me afoot, after they said car was repaired. Added additional. Items to repair!!