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Sunflower Mazda - Olathe, KS

On 7/27/2007 3:15:41 AM mycx7 wrote:
They broke my windshield while I took my Mazda 6 in for repair, after that water leaked in to my car and it was so smelly, wiper was not install right even my grandmom can fix the wiper better than them. I left bad feed back for them when Tsuminia Mazda servey called me and guess what???? The whole dealership knew about that and the service advisor Don even told his manager that " ask him not to buy Mazda" when I was standing beside them? What kind of attitude is that. I was not piss at all when they broke my windshield and I even told the service manager that " It is OK accident happened, don't worry about that " Thanks god they paid for the windshield. but when I ask them about the warranty of my windshield, they can't answer me until I left the negative feed back. I was too nice to let this go, I should file complain to BBB and Mazda Coroperation about this. Just feel bad for those good employee they, cause they are working with some........ Anyway, thanks John and Jason for all your help,.

Sunflower Mazda - Olathe, KS

On 4/6/2007 3:36:53 AM mycx7 wrote:
Service was very good before I buy my car. I paid a bit higher price for my CX 7 cause my car was the only 1 in this region. I am still happy for what I paid. My sale person promised me that he will order the mud flat for us and I just need to pay for the parts and he will give us $50 for the gas. After we bought the car he turn around and told me that he did not promised that and I was mad about that and finally he said, "it is ok, if we promised it, I will do it for you" Sound like my mistake right. Before I hang up the phone, he ask me about the survey form for him and he said " If you give me all perfect review, I will give you a full tank of gas" and he deny what he promised before. Honestly, I am still piss about my sale Pres, end up, the dealer sent me my mud flat and I did it all by my own. Also, I still have the survey form with me and I really don't care about that $50, just hate people did not keep their promised. Personally, I knew another sale person who were very helpful but can't recall his name, I am sure he will do better than my sale person.
About the service department, as I experience before, Jason and his service manager were good to me, if you need help, better talk to Jason or John before you ask for the other one.