485 Kansas Lexus/1000 Service Centers

Exceptional service by Scott Essex! - Amy Taylor

My husband and I purchased a used car that needed some work done on it. Scott provided fast and timely repairs with a great attitude! He never showed any frustrations working with us and always had a great and helpful attitude! I would highly recommend you see Scott Essex for any of your service needs!

Kayden VanMaanen took care of me while i was here at - Gloria

Kayden VanMaanen took care of me while i was here at Honda. He was very helpful & made sure to explain everything i was getting.

I called today for help with some of the features on my - kbockon

I called today for help with some of the features on my new RAV4 and was put in contact with Product Specialist, Derrick. He was extremely helpful in changing the settings on my car and how to work the remote start. He was very patient and talked me through all the steps in setting up my mobile app. I called him back later asking for help with setting my speedometer to digital...once again he was kind, patient, and very helpful. He deserves a huge raise!!

Good People - wsternks

Very helpful, easy to work with, friendly & did not feel pressured to buy. Their service department is top notch. I always take my car to Lewis to be serviced & will continue to on the car I bought from them today.

Bernabe E. Rincon - Elias, Luis

Thank You Bernabe for the awesome customer satisfaction. I couldn’t ask for a better service customer representative. You make Lewis Ford Dealer worth coming to. Thanks again for the wonderful experience. 100%

I was passing through Hays on my way to Denver and - Howard Jones

I was passing through Hays on my way to Denver and because my windshield wiper washer wouldn't work my windshield was becoming covered with mud and restricting vision on I-70. Without an appointment, I checked with the service department to see if there was any chance they could look at it. Everyone I dealt with at the dealership was friendly and went out of their way to help me. Ultimately, the guys discovered a cracked line and were able to make a temporary repair to get me safely down the highway. When I checked out, the guys said, "no charge, glad we could help." Treatment by these folks made this old man's day. Thanks!

Have had my wifes Toyota serviced at this location - Sick and tired

Have had my wifes Toyota serviced at this location several times. They do okay work. The issue I'm having with them is if I call and want to talk to a rep in service department I'm told all of them are busy and someone would call me back and no one ever dose. This has happened several times. The issue I'm having is if you tell me someone will call back I do expect someone to do that . Have a system in place that someone gets the message and are not just standing or sitting around not doing nothing. I have an issue with being lied to and not shown me or my business is not appreciated. I was just going to let this go but I'm a little sick and tired of businesses/ corporations not giving value back to the consumer.