485 Kansas Lexus/1000 Service Centers

The best customer service still. - deallen1885

The best customer service still..Thanks to Laura and Chico for being 5 star each. I am thankful to have a dealership like this as has always been since day one years ago. Thank you again. Deborah Allen. 205 e 5th st. Halstead

Got job done when promised. - Craig

Got job done when promised. Did job as scheduled and did safety inspections. No more or less.

Fast friendly service! - ttucker5

Fast friendly service! They keep you informed on the service they are providing on your vehicle. They never act They are bothered by me asking questions.

Baron Mini service staff took great care of me and my - Kari

Baron Mini service staff took great care of me and my car. When I needed them, they got the job done!

Both service agent and salesman friendly and informative. - mark

Both service agent and salesman friendly and informative. I’ll be back, thank you all.

Excellent service, well trained professionals that do all - sfconklin

Excellent service, well trained professionals that do all they can to satisfy . I Highly recommend.

They were great abiut carrying me to work and returning - sweetnlowrrr

They were great abiut carrying me to work and returning my car to my work.

The Service Shop got me in and out as scheduled. - ldamm

The Service Shop got me in and out as scheduled. Service was completed as planned.

Great service! - fallisonjr

Great service! Personable and Professional! Finished service before the estimated time! Thank you so much!

Excellent service at this dealership, always communicate - hfarmboy

Excellent service at this dealership, always communicate and follow thru. Alex in service is tops!

Every time I visit the dealership I’m always greeted by - Chevy4life

Every time I visit the dealership I’m always greeted by the friendly staff and receive outstanding service. It’s clean, they are knowledge and they get the work done quick. I would highly recommend this dealership for all your service needs. I’ve used them for as simple as an oil change to a new transmission and I’ve never been disappointed.

Staff are very friendly. - Hamid

Staff are very friendly. Waiting area super clean. Cold water and fresh hot coffee is also available

These guys are really good at figuring out how to get you - Becky Nelson

These guys are really good at figuring out how to get you taken care of, when something comes up and you don’t have an appointment.

Staff at Conklin are polite and courteous and communicate - Vjuarez

Staff at Conklin are polite and courteous and communicate well about your vehicle. Thank you

Always on time. - btk588

Always on time. Excellent service department. Staff is courteous. Vehicle was done when promised. Wish they had nitrogen for tires

I had a very good experience with the service department. - Snicole72

I had a very good experience with the service department. I will keep coming back.

Great service provided by Eddys in the Service - jeff.gilmore

Great service provided by Eddys in the Service Department. Chris Scanland makes the process easy.

My daughter needed an oil change and they got her in - JenaT

My daughter needed an oil change and they got her in right away on her day off of school. Willing to pick up, shuttle, and drop off the vehicle if needed. Very friendly and accommodating.

Customer service was exceptional today. - Martin Hurtado

Customer service was exceptional today. I will return for my next service. Service time was fair.

Cody Hardenbrook is a top notch and very appreciated - vickishepard

Cody Hardenbrook is a top notch and very appreciated Service Advisor. Every time we have had issues with our two Fords she has gone the extra mile to help. She will be the reason if we continue to buy from Don Hattan. Vicki and Jim Shepard

Very helpful to us with the extra mile and checking the - Cprostler

Very helpful to us with the extra mile and checking the roof rack and taking care of it

Fantastic service team with Elliot Best and team. - Kelvin

Fantastic service team with Elliot Best and team. Out of town and repaired in 24 hours!

BEWARE OF SERVICE DEPARTMENT! I had a rack and pinion put... - lukasmay

BEWARE OF SERVICE DEPARTMENT! I had a rack and pinion put on my vehicle a couple of months ago, and upon getting it back, my vehicle has had a knocking noise when braking. I took it back to the the service department repeatedly (atleast 5 times), they even ordered what they called a "special tool", and they still were not able to find the cause of the knocking noise. Finally I gave up and eventually took my vehicle to Briggs auto, and they diagnosed the problem immediately: Academy Cars had loosened the cradle to install the rack and pinion and failed to tighten it back up, therefore it was moving back and forth upon moving and breaking. I called Academy Cars multiple times to tell them about their mistake, and everytime I called they told me they would speak with their people and get back to me. Well guess what, they never got back to me. I spoke with Lizz, very rude, no call back. Vanessa, very friendly, but still no call back and finally Debbie, whom is in management....and still no call back. Obviously they DO NOT care about their customers, and their service department is incompetent. DO NOT go here unless you would like to get a vehicle back that may possibly be loose and fall apart. Sorry but I'm telling it the way it is, I had to pay over $100 bucks to diagnose and fix a problem that this shop caused...and all I wanted was someone to atleast get back with me about the issue but that was too much to ask. This service department should not be in business.