485 Kansas SRT Service Centers

Michael did a fantastic job of keeping me informed and - Bertha131133

Michael did a fantastic job of keeping me informed and the technician did a very thorough inspection with a clear idea of what did or didn’t need repaired.

Review is specific to:CORY POTTER / Service... - TA - McPherson County

Review is specific to: CORY POTTER / Service Advisor Midway Motor, McPherson KS It would be a crime if I didn’t share the appreciation I have gained for Cory Potter over the past 5 years. From day one and on every single occasion since, he has been FANTASTIC! Evident is his dedication to customer satisfaction by way of attention to detail. Specifically, he goes the extra mile to consult & research, then present and explain options. In situations where I’ve been hesitant, he’s been great at working through the pros/cons and offering guidance based on his years of professional experience. These qualities alone make him a stand out, however there is more..... The sincerity in which he treats "people" is hands down the best I’ve experienced in the auto service world. Cory is articulate, extremely politely, and without effort he communicates on an equal plane. Ladies (and gents) if you need someone you can finally trust, look no further. Last but certainly not least, this man is dependable, returns calls and always sees the service through to the very end. CORY POTTER CUSTOMER SERVICE at its very BEST!!!!!! Ram 2500 Diesel

Cody is always great to work with in the service - Traci

Cody is always great to work with in the service department! Very personable and gets the job done!

The service department needs to be trained in customer - Gst0324

The service department needs to be trained in customer service. There are multiple men who work in the service department who are very condescending and have no idea how to talk to an actual paying customer. I don’t think they realize like they would not have a job if people were not purchasing cars from Kia.

Repair on truck - Cocopop

Was having issues with truck shifting in from 35 to 40, Was tested, ordered a few parts and a day later truck was running smooth as new again. Very smart and super nice service team that works together and understands the process and customers.

Service department! - Jbennington1313

Service department! Told me the price for repair was $80. I told them to go ahead and repair. Christy told me she made a mistake. The total was going to be $160. Don’t give me one quote. Then change your quote. Especially after I watch you scan the part! Ask the service guy on labor! I wasn’t born yesterday! Don’t take advantage of females like that! I already didn’t trust service departments! Welp! My trust was broken more!