485 Kansas SRT Service Centers

Service - Jessica G.

Our vehicle was there for THREE weeks. We would call to ask about progress and several times we got an answer of 'we don't have any record of your vehicle being here.' Then we would get a call back later in the day to tell us that they were waiting on the mechanic or ordering a part. On Friday, September 29th we called to ask about the status of our vehicle. We again got the response that they had no record of our vehicle being in the shop. We were told Mike would have to call us back. We made plans to get a car dolly and tow our vehicle to another dealer because we had no confidence that our vehicle would ever be fixed. Then about 4:30 that afternoon Mike called back to tell us that our vehicle was fixed and ready to be picked up. We understand that the service department was very busy but there was not an excuse for 'having no record of our vehicle'. We are looking to purchase a new vehicle and we had considered looking at Beckman Motors, but that will no longer be a consideration.

Best people in town. - jermcmillan@yahoo.com

Best people in town. I needed to find a car charger when I was in town but none to be found. I thought for sure I would have to call for help but My friend Cindy suggested I ask Beloit Auto &Truck Plaza. Cindy talked to Nina Williams, who was a delight and as helpful as anyone can be. I was so grateful for Nina’s helpful and perfect customer service support that even when I tried to tip her she wasn’t having it and declined telling me this is her job and happy to help. Please start here when you’re in the market for a new vehicle. Two thumbs up and 10 out of 10 on my customer relations-O-meter.

I think they have improved a lot the last couple of - Donna Greenawald

I think they have improved a lot the last couple of years. I have been going to you since I moved here. I do miss Don a lot as he was my salesman. Taylor is a huge asset to the company! And just met her sister, Page.

Great customer service. - Julia

Great customer service. They got my vehicle in quickly, did a thorough job and I was pleased with the overall experience.

Great deal followed by great service dept. Everyone is... - shaunkelliordonez

Great deal followed by great service dept. Everyone is always friendly and polite. They answered all my questions and went above and beyond to insure I was happy.

They are so accommodating to all your needs. - Tlhutley

They are so accommodating to all your needs. They make sure you understand your new vehicle. Everyone is nice and they treat you with kindness.

Great service - Carguy

The guy that helped me Hyram godsey was great didnt force a vehicle I didnt want. I got to choose for my self. very happy!

If you want honesty, ask for Alan Hill! - Nashtrio

Alan is very helpful and knows his stuff. I highly recommend him for any sale or service needed. Hands down, best in town! Thank you!

Capital City Nissan has an awesome service department. I... - Angela

Capital City Nissan has an awesome service department. I purchased my Nissan in Lawrence; however, I live in Topeka and service it here. This morning, I realized why I probably purchased my car in Lawrence. I am looking to purchase a larger SUV than my Juke, and I've been looking around. While waiting for my car to be serviced, I browsed the lot. There were 3 salesperson sitting in the front area, and when I inquired about the QX30's that were currently on the lot -- they were useless - they all appeared self-absorbed in their computers. Neither of them offered to show them to me, offered to allow me to test drive, etc. They provided mileage and price- nothing more. Very impressed with their service department - not impressed at all with their sales department. Perhaps they just aren't "hungry"? Believe women don't purchase cars? It's hard so say -- but, it was laughable. Kudos to service department! Sales department? Do they have one?

Great people - Enrique Castillo

Love this dealership Ken Phillips is a great guy will buy no where else but here from now on will send my friends and family here