485 Kansas SRT Service Centers

The Best-Ever Customer Care - LDK751

I didn't purchase my Ford car from Crow-Moddie Ford. At the time I purchased my Ford car, Crow-Moddie didn't have in-stock what I was looking for in a good used car. However, they service my car to perfection! I receive the very best customer care and service from Crow-Moddie, especially thanks to Dayton Sutterby. Dayton is the best guy at customer service. He calls when he says he'll call. If there's additional problems or work that needs to be done, Dayton calls and visits with me about it beforehand. He's the best!

I HIGHLY RECOMMEND YOU DO NOT TAKE YOUR CAR TO CROWN... - Againsthieves

I HIGHLY RECOMMEND YOU DO NOT TAKE YOUR CAR TO CROWN TOYOTA, NOR BUY A TOYOTA. After I took my Prius engine was running rough, they felt they had properly addressed by getting me to agreed to an overpriced (expected) replacement of a part. Mechanic had not been sure this was the right move, but was his best shot. I had agreed to go that route as he sincerely said if that was not the fix he would make things right. Well, within five days, the engine ran rougher and in the same way, I took it back and mechanic tried to say he had fixed problem, that now I had a new a different symptom, completely unrelated. This was a laughable conclusion. Anyway, the proposed fix now was an engine install that had over 115,000 miles on it for $6k. Please, this is how the most deceptive and bilk-driven auto shops work. THIS DEALERSHIP RUINS THE TOYOTA NAME. I've convinced many not to go here for service, nor to buy a new car, and not even to buy a Toyota again. STAND UP: DON'T BUY TOYOTA

My car was still broke - katters

i wouldn't recommend this shop to anyone with a good head. They are lazy and have worker that don't know what they are doing. I went to go pick up my still broken car and they made me come back in an hour because it was blocked. After I came back it took me 30min to leave because they just wouldn't give me my keys....horrible just horrible. I'm going back for my refund.

My husband and I were on our first ever travel trailer... - J & A

My husband and I were on our first ever travel trailer adventure. Our Chevy Silverado tire sensors had been acting up. We pulled in and ask if we could make an appointment. The service crew had us pull in immediately and fixed the problem. The young man who took care of us would not accept a tip from my husband. Wished us well and we were on our way. Super service. Thank you from the Marbles

Saved the Family vacation! - HarbourFamily

We were pulling a large 5th wheel trailer with our Dodge RAM 3500 when our diesel fuel tank came loose and was dragging the highway. We limped into Dan Brenner Ford. Everyone was great to us, dropped what they were doing and came out to take a look. Chance rolled under the truck on a creeper and checked out the situation. Rolled out and announced, "No problem" I'll have you fixed in no time. And he did. We were back out on I-70 less than an hour after we had limped in. I can't say enough about the service. And we weren't even driving a Ford. They only charged us $40.

The service department was very courteous and helpful. - flickering lights

The service department was very courteous and helpful. I told them my head lights flickered real bad at night and everything I read, said the pcm needed to be flashed or updated. Considering this was very Dangerous at night it would be repaired under warranty. I was charged $105.00 for my pcm to be updated and another $15.75 for shop supplies. Not for sure what shop supplies are used for one computer talking to another. Every where I have read about this problem, customer's were charged from free up to $30. Guess I was just lucky. Needless to say, as long as I don't need an autherized dealer to work on my car, I'll just do it myself or stick to my local small town mechanic.

The very best service manager and department ever. - SUE KARGER

My son from Texas broke down near Meade and was towed to Delissa Ford, Mark in service was absolutely wonderful taking charge of the repair of his car. I would drive 1000 miles to do business with Delissa Ford. I HIGHLY RECOMMEND your dealership and Mark is a great asset to your company.

Fist of all let me say the service department here sucks. - Annoyed customer Mercedes clear

Fist of all let me say the service department here sucks. My son’s truck has been there for over a month. I had had to track progress on this truck from the time it went there because no one knows how to call back and tell you what’s going on. Drove by yesterday and no still has yet to call to tell me the truck is done or any progress. Also my sons has only owned this truck for 6 months and what do you know the power steering is bad. Funny how that wasn’t caught in their wonderful inspections they do on vehicles before selling them. I do know about trucks and know this won’t go bad in 6 months and now they want me to pay an awesome amount of money to fix it. Go figure….. and no one wants to do anything about it sorry don hattan this falls on you for it being missed by your amazing mechanics. Don hattan teach your service department to have better customer service because it sucks. Will not be returning here ever again and have definitely passed to word on to my derby people who have been looking at cars or will be. Very disappointed in this dealership. Not a pleasant experience

Warranty work - G-Mail

Doug Richert has the best and most professional service and sales staff of any dealership I have dealt with. They go above and beyond in making sure your car buying and service is a great experience. You are important to them and they show it. Bernard Bennett is a fantastic service consultant, really goes out of his way to help you and to see the work is done right, he really makes you feel like a very special customer. A great dealership, I highly recommend Doug Richert Cadillac, great sales, great service.

Unfortunately after three years and thousands of dollars... - jamieasll

Unfortunately after three years and thousands of dollars Mccarthy Nissan has proven to be unreliable and lacking integrity. Each visit my vehicle is returned with the same unsolved issues that it was brought in for and was claimed never to have been found. It took until my car set itself on fire for them to even acknowledge my issue. Each visit my vehicle was there between 10-14 days and they never offer dealer vehicles or rentals so customers can resume standard daily activities, like going to work. They only repaired symptomatic parts and skirted around finding the root cause of my vehicles issue. I am disappointed to say that after my experiences with Mccarthy Nissan I will never be able to recommend, approve or support their service to any person.

Great service. - Jbeckman

Great service. In and out quickly. Friendly staff. Price on point. What more can you ask for.

Customer Satisfaction - Bphi66

From the owner through the service staff, we always receive quality service. We are pleased with the customer service attitude and their willingness to meet our needs, whether it is an oil change or a major repair. Tony, David and Don are a pleasure to deal with.

I bought a used vehicle it needed work using calm and - marsharitchards

I bought a used vehicle it needed work using calm and firm, positive attitude they are working on car gave me a loner car that was very very nice so being calm goes here i would give them a go.

Since I live approx. 35 miles away from your dealership;... - lrglaves

Since I live approx. 35 miles away from your dealership; I highly appreciate your loaner car option. This allows me to do some errands while in the Wichita area. When in the lobby, your receptionist Jen, makes the the experience pleasureful. She is a tremendous asset to your dealership! Also Kevin is awesome to work with. Without a doubt your people are the main reason I come to you for service. Rick Glaves

Improvements in communication with the customer are - duckinn2008

Improvements in communication with the customer are greatly improved from 6 months ago. The service department is now one of the best we have had business with. Highly recommend. In the sales department Kyle is the BEST.