671 Kentucky Buick/1000 Service Centers

Satisfactory - serrvice

No wait They did what I came in fo.r Fixed minor detail I will return here for any service that I require. Friendly employees

Everyone is professional and makes you feel like your the - TJ911Turbo123

Everyone is professional and makes you feel like your the most important person there. From sales to service.

After an awful experience with Brent Harmon, Stacey Parks - Brenda

After an awful experience with Brent Harmon, Stacey Parks (manager) and Brian Johnson saved the DAY! I cannot express how grateful I am with Stacey. She turned my nightmare into pleasant experience.

Issac was my sales representative and he was so patient - Ready red 53

Issac was my sales representative and he was so patient with me as I was so undecided about the car I wanted

I have a 07 VW rabbit there were recalls on the... - Brandonedelen21

I have a 07 VW rabbit there were recalls on the transmission and just wondering what you could tell me about this I was just driving down the road and went to shift into 3 rd gear and it just made a Big Bang and now first and third are out and is having trouble going into reverse it just is not write so I got online and there are several recalls on this year and was going to see what u could tell me thank you

Friendly place, but the service department is above and - kentuckycharliec

Friendly place, but the service department is above and beyond for repairs and quality. They investigated the problem, the service manager stepped in to discuss the problem. Resolved issue to my satisfaction. They find and fix your problems

Best service department in central Ky. - Larry Rose

Best service department in central Ky., Chris Taylor, is one if the most knowledgeable service advisor's you'll find at any service department. If you're searching for the best value when looking to service, call Neil Huffman Nissan. Those guys rock!

May not have rotated my tires as claimed they did. - Unhappy

May not have rotated my tires as claimed they did. Air pressure different in each tire yet was same after rotation. For example left front was 38 psi and right rear was 35 psi and after rotating the left front and right rear still had the same psi when I asked how this was possible I was told it was a coincidence. So it seems the rotation was never done.

Emissions refit nightmare - BigSixx81

Let me start by saying the mechanics do quality work. No issues whatsoever with them. But, the service department has serious issues in the office. I've had my vehicle serviced exclusively by Neil Huffman for years. This time was a NIGHTMARE. My TDI needed the emission modification and a wheel bearing. I made it clear 4 separate times that it needed the emission modification. I picked the car up and reiterated that they needed to close out the ticket so my claim could process. Fast forward 3 days and I call 4 times to find out why it has not been closed out. No answer, no call back. The xxxx poor attitude of Dara and obvious incompetence is shown after I drive up to talk face to face. I am informed initially that they have one person who processes claims and she only does claims processing when she sees fit. I told her that I'd wait there until it was processed. Dara leaves and some dude comes out and informs me that the emissions modification was NOT done. Then he proceeds to tell me that they were 3 weeks behind on warranty work and he could schedule me an appointment. So, through either sheer stupidity, utter incompetence or just good ol' fashion laziness they arbitrarily decided to do the work that got THEM paid. But when it came to warranty work that would pay ME 5g, they couldn't be bothered.

This is by far the best shop with amazing technicians. - Bigmomike82

This is by far the best shop with amazing technicians. The service writer James is the goat...and several techs have been there well over 15 years. The sales department is amazing. It wasn't great back in the Ron McCauley days but under new ownership its amazing and welcoming