51 Kentucky Buick Service Centers

fantastic job - pastor.earlyBen

From making the appointment to service and etc. it was fantastic, they did an excellent job. We do have extended warranty on the chevy but you all do not have a copy and it should have come up as we bought it through the dealer in Arkansas where we lived at the time. Could not have been more satisfied. The young man that handled my car was professional friendly and encouraging. Way to go.

Outstanding Customer Service. - Larry

Outstanding Customer Service. Our needs were addressed and quickly took care of. Everyone was courteous and friendly

I have always been very satisfied with all of my dealings - lisabeard9797

I have always been very satisfied with all of my dealings with Larry Stovesand's Buick GMC. From buying my Yukon in 2023 with the help of Mike to all of my service trips. I would highly recommend them!!

Fast service. - Envision

Fast service. Friendly, things got done as promised. Kept us posted with text message. Great

I would give zero stars if possible. - mindy1775

I would give zero stars if possible. Consumers beware. Do not use the service department. They overcharge and are dishonest about repairs provided. I had an alternator and belt replacement done costing over 1,600. 00 dollars. 5 months later traveling out of state vehicle alerts to stop and turn off vehicle immediately. It was towed to the near by dealership which turned out to be a real blessing. We told them the alternator was just installed in Dec 24 and should still be under warranty. They went to change the alternator and found out that it was an O Reilly alternator that was also a rebuild. Even though our paperwork said it was a gm alternator. They were unable to honor the warranty for this reason. So they replaced the alternator and belt with gm parts for just over 1,100 dollars. So basically we were charged an extra 500 dollars from Neil Huffman for the same work and for a rebuilt alternator that was not a gm part even though that was what the paperwork said. We spoke with manager and received back over 1300 dollars for the "mistake". The insisted on use still paying 1.5 hrs for diagnostics. Even though my husband was stuck on side of road, in unsafe area, for over 1.5 hrs and had trip interruption on way to out of state graduation . How absurd that they felt they were still deserving of 1.5 hrs of diagnostics. They assured me this never happens but you would never know unless you were blessed enough to go to a very honest dealership service department. They couldn't even give the 100 % refund, embarrassing. Do not ever assume they are being honest with you or your family.

Always while at the dealership the are respectful, - virginias425

Always while at the dealership the are respectful, helpfully and clean.while I had a 1 o'clock time they were able to get me in earlier and that is always a plus

Car service center is top notch! - Geo

Car service center is top notch! Ashley scheduled the appointment and was super nice. Rodney who was in the car service department was super nice too.

Great experience. - Jearlstiltner

Great experience. They worked me into the schedule the same day that I called to make the appointment. Everyone one the phone and at the dealership was very nice and professional. The work performed on my truck couldn’t have been done any better.

Transmission flush n refill - Crusin

Car was done in the specified time as told to us by the service dept. Staff is always friendly and professional. Would recommend Spirit Chevy

The service was excellent and fast. - tassel_judo0u

The service was excellent and fast. All the folks were professional and, knowledgeable and courteous.

The dealership is wonderful. - Angie

The dealership is wonderful. I could never say enough positive things about the salespeople as well as the receptionist. The staff in sales match the definition for professionalism. HOWEVER…The service department is horrible. Beware single working mothers. Please take a trusted person with you and ask questions! I feel I was grossly taken advantage of and I could have saved well over 500$ if I had brought my vehicle back to my hometown rather than using this service department. I hope to never have to go back. If I do, I will have a trusted person with me.