671 Kentucky Honda/1000 Service Centers

Parts guy was nice. - TKC

Parts guy was nice. Manager was very rude. Take your business elsewhere. He could care less about you.

Will do everything possible to resolve your problem.... - markettabrock

Will do everything possible to resolve your problem. Return calls in a timely manner. Normally a short line yo drop off or pick up your vehicle.

My Great Experience - daisybegley007

I always appreciate the good work provided by Falls Auto Group. I recently had my oil changed & had a recall repaired. I actually enjoy talking to all the staff. They are all so polite & kink & cheerful. Thank you all so much!

Great Service - Ford Explorer Owner

This service dept. is top notch. They will work to schedule you and complete the job as promptly as possible. In addition, they don't recommend services that are not needed on your vehicle.

I would never had known they got busted by feds! - Redrider247

I would never had known they got busted by feds! I was looking up mame of dealer to tell someone how bad they were. In 2012 I wrecked my truck and took it to fannin toyota. The pulled an insurance scam. Said they replaced driver quarter panel. They pocketed the money left old part on and pushed out dent and buffed it. Other parts that were painted had actual bubbles in the paint. It was xxxx poor work. It never looked right. But on my 3rd trip up there from lex ky in a rental, I was tired of dealing with them and took my vehicle back. I'm glad the feds closed their doors! I hope somebody went to prison!!!

Excellent service - Troy Cobb

I will never buy from any other Chevrolet dealer. Until I found Tony Brown Chevrolet I had assumed that there just was not a dealer with a good service department. if you are looking for a honest dealer that will take care of you vehicle Tony Brown is the place. I would like to thank skip for taking care of us.

They worked on my vehicle which I bought from there. When... - This is stupid

They worked on my vehicle which I bought from there. When I bought it, it had all kinds of problems. I was surprised they put me on the road with a vehicle n that condition. When they worked on it, it was still messed up to this day. I just drive it till it falls apart I guess cause I'm not taking it back even if I still had a warranty.

I would like to give a Special Thank You to Gambrel... - Bluefawn

I would like to give a Special Thank You to Gambrel Chevrolet Service Department. On my way from Cape Coral, Fl to Cincinnati, Ohio my car was having problems. I was able to get off I-75 and find Gambrel Chevrolet, they tried to find the problem. As it was late in the day they asked if I could leave the car or bring it back the next morining. I chose to stay the night and bring the car back the next day. They took it right away, and really put forth the effort to find the problem. A fault fuel pump was the culprit, two more hours of work and a new fuel pump I was headed North again. During the time they were working on my car they made sure I had lunch and really extended the Corbin, Kentucky hospitality.<br> Since I was a woman traveling by myself, I was worried about the car and my safety, I was reassured by how respectfully I was treated while at the dealership. I was told after the repair I shouldn't have any more problems and to have a safe trip.<br> The car ran great, I was able to complete my trip to Cincinnati, Ohio and make the trip back home to Cape Coral, Florida with no problems.<br> Again thank you very much for going above and beyond the call of duty.<br><br>Sincerely,<br>Carol Deskin<br>Owner/Publisher<br>The Florida Voice Times News<br>The Sun-Leader News

Unscrupulous Business - ShameOnYou!

They mailed out "Money Carlo" match to win tricking folks into believing they had won $5000. I went to get my wife's car serviced and observed many elderly people along with many more from various age groups show up to claim their prize. It was a trick to get them in but no place in the mailings could I find where they stated it was a "chance" to win. False advertising and the local government should look into this and protect people from this dealership. Those elderly folks could barely get around and had no intention of buying a new car. Shame on you Garland Nissan!! I won't even give you my service business anymore.

I love my Honda vehicles, been driving them for 25 plus... - smiller403

I love my Honda vehicles, been driving them for 25 plus years! The Gary Force Honda group have always gone above and beyond and today was way beyond! Thank you Kim, Hunter, and Bill! You all are the best! I’d buy a Honda just for the service!