670 Kentucky Honda/1000 Service Centers

This car lot is the worst! We purchased a car here and it... - Capricorn83

This car lot is the worst! We purchased a car here and it had to be brought back in 3 days later with suspected transmission problems. They claim they fixed something minor that was not transmissions related. They told us there wasn't anything wrong with the transmission but my gut feeling tells me otherwise. So once again a week later we brought it back to Jim Brown they claim the problem was minor they said they fixed it. A month in a half later BOOM car dosen't go forward but does go in reverse. We called was told it could be a axle etc. We KNOW differently at this point. To make a long story short we were told from the front desk and sales department to talk to Mike about repairs which he stated "$1400" to fix! WHAT?? They are not right and they prey on the less fortunate and want the car payment on time and $400 to start the work on the car!! RUN far!!!! From day 1 the transmission was going out they knew but still sold it anyway. Never again will anyone in my family purchase another vehicle from these rip offs EVER and i advise u to do the same!!

This is the best car dealer I have EVER dealt with. - gordoncbaylis

This is the best car dealer I have EVER dealt with. They are courteous, have highly knowledgeable master technician, and very reasonable prices. They have looked after our many Hyundais for the past 15 years. One of my cars - a 2010 Genesis Sedan - is still running beautifully after 277,000 miles - thanks to their careful maintenance. I cannot imagine a better dealer.

Jim Johnson Nisan Service left the keys of my car in the... - gmaxwell65

Jim Johnson Nisan Service left the keys of my car in the car and it was stolen from their lot. I was asked if I or my friends had taken my car. I had spent 3 years and over $8,000 making sure everything was right on this car so it would last me the rest of my life (71). The car was like new even though it had 174,000 miles (minor oil leak). The thief's drove 800 miles before damaging the engine (2 cylinders no longer had compression). My insurance totaled my car (not Jim Johnson's Insurance because they took no responsibility for the theft). Jim Johnson owes me $4,000 of my investment and could care less because it was not their money that was lost. I am on a fixed income and now have to drive to Nashville VA hospital and back (over 100 miles round trip) every 3 months to make shore my throat cancer has not come back. Because of Jim Johnson I had to buy a new car (I could not afford $20,000). Jim Johnson is no better than those who stole my car from their lot after they left my keys in my car.

We were traveling from Michigan to Tennessee, when we had - mdutton7

We were traveling from Michigan to Tennessee, when we had our warning lights come on. We pulled into Joseph Subaru, and they took excellent care of us. They diagnosed the issue, had the module sensor in stock, and had us on the road in a couple hours. Very friendly service.

Don’t know much about the sales dealership, but I’ve - Groomsgreen@yahoo.com

Don’t know much about the sales dealership, but I’ve regularly had issues with the service center. It’s really difficult to get an appointment and they nickel and dime you for every little thing. The employees there are very difficult to talk to and just throw out high numbers like it’s nothing. They come off very arrogant and unsympathetic. It does not appear they have any faith in their vehicles because whenever I mention a problem they say “that’s not covered by your warranty and Hyundai doesn’t even cover those particular repairs.” The fact that they can rattle off that line time and time again means it’s probably memorized because they know that their cars are unreliable. I’m going to get on their website because I’m curious if they are still selling 2018 Sonatas and if they are, if they’re telling their customers about the major oil consumption problem that Hyundai does not help you repair and will end up costing you thousands of dollars. I will probably avoid any Kerry dealerships in the future, and so should you. Also, I don’t like calling employees out by name because I think it’s kind of dirty messing with an individuals job and livelihood, but it’s not gonna let me post this review unless I put somebody’s name down. Amanda was by no means the worst employee that I dealt with over the past three years dealing with this issue. She’s just the most recent one and the only name I can remember.

interaction with Salesman - DollarBill

Rob Mac is an excellent representative for Kia store East. I have bought many of automobiles in my 75 years. Rob made me feel at ease this purchase was actually enjoyable..I now have two Kia Souls I have purchased form Kia Store East. If I need a third I will be looking and asking for Rob

This place is great. - Ford Lover

This place is great. I honestly have no idea what all the bad reviews are for. It's simply the best dealer in Radcliff and E-town area. Randy in service is friendly and helpful. Their technicians are very helpful and efficient as well. They take good care of military and first responders also, which is great being only 5 minutes from Fort Knox.

I have always been very satisfied with all of my dealings - lisabeard9797

I have always been very satisfied with all of my dealings with Larry Stovesand's Buick GMC. From buying my Yukon in 2023 with the help of Mike to all of my service trips. I would highly recommend them!!