666 Kentucky SRT Service Centers

Friendly place, but the service department is above and - kentuckycharliec

Friendly place, but the service department is above and beyond for repairs and quality. They investigated the problem, the service manager stepped in to discuss the problem. Resolved issue to my satisfaction. They find and fix your problems

Absolutely amazing experience, with extremely friendly - Andrew M

Absolutely amazing experience, with extremely friendly staff. I’ve bought 3 cars from 3 different dealerships in the last few years and this one has been the best experience. Fast, friendly and no waiting around with back and forth with financing. Thank you!

The technicians are polite and knowledgeable. - kylibrawoman

The technicians are polite and knowledgeable. They will always answer questions and explain what is happening with your car.

Car Repair - TRitchey

Bobby was great to work with. My vehicle was fixed in reasonable time and Bobby kept me informed of the process. He was always pleasant to speak with and never made me feel like a bother by asking so many questions

Super GREAT! - bpyowler891

I drive about 50 miles to have my car (Mazda) serviced at this dealership because the service, advice, and interest are superb. Gene is a great service manager. I have never had wait very long for service, they inform me ahead of time of the the approximate cost if not covered under warrenty, and they KNOW about my MAZDA. Worth the trip. Bob Y. Bedford, Kentucky

Best service department in central Ky. - Larry Rose

Best service department in central Ky., Chris Taylor, is one if the most knowledgeable service advisor's you'll find at any service department. If you're searching for the best value when looking to service, call Neil Huffman Nissan. Those guys rock!

May not have rotated my tires as claimed they did. - Unhappy

May not have rotated my tires as claimed they did. Air pressure different in each tire yet was same after rotation. For example left front was 38 psi and right rear was 35 psi and after rotating the left front and right rear still had the same psi when I asked how this was possible I was told it was a coincidence. So it seems the rotation was never done.

Emissions refit nightmare - BigSixx81

Let me start by saying the mechanics do quality work. No issues whatsoever with them. But, the service department has serious issues in the office. I've had my vehicle serviced exclusively by Neil Huffman for years. This time was a NIGHTMARE. My TDI needed the emission modification and a wheel bearing. I made it clear 4 separate times that it needed the emission modification. I picked the car up and reiterated that they needed to close out the ticket so my claim could process. Fast forward 3 days and I call 4 times to find out why it has not been closed out. No answer, no call back. The xxxx poor attitude of Dara and obvious incompetence is shown after I drive up to talk face to face. I am informed initially that they have one person who processes claims and she only does claims processing when she sees fit. I told her that I'd wait there until it was processed. Dara leaves and some dude comes out and informs me that the emissions modification was NOT done. Then he proceeds to tell me that they were 3 weeks behind on warranty work and he could schedule me an appointment. So, through either sheer stupidity, utter incompetence or just good ol' fashion laziness they arbitrarily decided to do the work that got THEM paid. But when it came to warranty work that would pay ME 5g, they couldn't be bothered.

This is by far the best shop with amazing technicians. - Bigmomike82

This is by far the best shop with amazing technicians. The service writer James is the goat...and several techs have been there well over 15 years. The sales department is amazing. It wasn't great back in the Ron McCauley days but under new ownership its amazing and welcoming

The absolute worst place the most dishonest peolpe the - Dylanpaul95

The absolute worst place the most dishonest peolpe the servive department manager also the charge double repair times this is the absolute truth i recommend never going to this place

Handling my car business is always a pleasure at Oxmoor - Lisa J

Handling my car business is always a pleasure at Oxmoor Mazda. Getting good car service is never a hassle and purchasing a quality Mazda is a great experience.

Poor Service. After we bought a vehicle from them. - KenAndrus

We took our 2005 RX-8 daily driver - in perfect shape - to Paducah Mazda for a factory recall, they kept it for months and didn't start it - lost compression, and now it won't start. And they won't do anything about it. And we bought a vehicle from them! Will never do business there again.

We were traveling pulling our 5th wheel. - Rdrpjr

We were traveling pulling our 5th wheel. Developed a vibration in the F350 diesel. This dealership took us in, diagnosed the problem and had us back on the road in 2 1/2 hours. Very pleasant to deal with. I would go back there to trade or buy a vehicle even though it's quite a ways from my home. Great dealership with great people.

Review for Parkway Chrysler in Benton, Ky. - R & R Yates

This is the second Jeep we have purchased from Parkway and we are very pleased with our Jeep and with Parkway. We would buy from them again.