627 Louisiana SRT Service Centers

My service engine light came on. Even though we were in... - gaymaxwell

My service engine light came on. Even though we were in the quarantine phase of the Covid-19 I was afraid there may be damage if the issue was not resolved. I called Jordan and she took care of getting my appoint set. Once I had arrived at the dealership Jordan dealt with the process in a very professional manner and I was out of there within a matter of minutes. I have always been satisfied with every department of this dealership. Jordan is normally my service rep and she is excellent at her job!

Friendly very courteous easy to work with very - artalderman

Friendly very courteous easy to work with very knowledgeable about vehicle that was getting service work done

Totally Awesome Dealership - sweetd

Wow is all I can say. I had the opportunity to visit Jim Taylor in Ruston. Larry Gipson was just totally awesome. He knows his vehicles very well. His knowledge made it a lot easier for me. Thanks I will be back again for my next purchase.

I visited Harvey Toyota a few weeks ago for a service. - mmitchell19621

I visited Harvey Toyota a few weeks ago for a service. I have to rave about the super nice young man, Devin that took care of us. It is really nice to have a smiling face walk out to you on a not so pretty day. Devin stayed in contact with us during the service. He is very polite, professional and has wonderful manners. It is nice to see young people in this service area again and ones that actually like to work. We give Devin 1000 stars all around. Thank you for your smile and wonderful compassion for us elders. We will definitely be coming back for his help.

Great place to buy a vehicle and great place for service; - Jack Lejeune

Great place to buy a vehicle and great place for service; awesome staff. They make you feel at home. Several friends have made great deals here. I'm definitely coming back to John R Young for my next vehicle.

On 3/21/24, we had an 8AM appointment to get a Recall - ahudman

On 3/21/24, we had an 8AM appointment to get a Recall done on our vehicle in ElDorado. After waiting in ElDorado for over an hour, they came to tell us that they could not do our recall there, but Karl Malone Toyota of Ruston could. I called them on the way & the lady said that they could work us in. From the time we walked in the service department, Greg Winnon & the service team did everything they could to get our recall done. At lunch time Greg gave my wife and I each a gift card to the Mexican Restaurant next door. I couldn't believe it. I thanked him very much. We went and ate a very good lunch, came back and they were just finishing our vehicle. I thanked Greg again and told him that we even got Sopapillas with vanilla ice cream too. The next time we need service on my wife's vehicle, we will drive to Karl Malone Toyota of Ruston. I greatly recommend them for any of your Auto Service needs. The next time we need to buy a new vehicle, I will be checking with Karl Malone Toyota of Ruston first. Thanks for Excellent Customer Service!!! Alex Hudman

Totally awesome service - Jademerald74

We have bought several vehicles thru this dealership. Our sales guy, Corey, knows his stuff. He was very helpful in every step of our purchases. The service department has been top notch as well. They are able to get me in and out and make sure everything is taken care of.

I would NOT recommend buying a vehicle from Lakeshore Kia - kristi235

I would NOT recommend buying a vehicle from Lakeshore Kia in Slidell, LA strictly due to their inadequate Service Department. I had a great buying experience 10 months ago when I purchased my car brand new from Lakeshore Kia in Slidell. When my check engine light came on at only 16k miles, I had a completely different experience with their Service Department. When I arrived at the dealership, I was told that they had no available appointments for 16 days. I asked the service technician if he could at least run the code to see what triggered the check engine light. I wanted to ensure that the car was safe to drive for another 16 days, but he refused to do so. The only explanation he offered was that maybe I had left my gas cap off. I have been driving for over 30 years, and at no point have I ever left my gas cap off. I am a conscientious car owner who will not continue to drive a vehicle with a check engine light on. I called Dean McCrary Kia in Hattiesburg, MS who offered me a service appointment the very next day. Don’t waste your time or money at Lakeshore Kia in Slidell. Their Service Department is closed on Saturdays and if your check engine light comes on you might have to wait for over 2 weeks to determine the cause!

I have never been treated so poorly by any organization - scottjjones

I have never been treated so poorly by any organization the Lamarque Ford. I called to set up an appointment to get a brake job. No one answered so I left a voice mail, which no one returned after two days. I called again and spoke to the Service Manager and he said they received no voice mail. So anyway he told me to show up early if I want my car back the same day. So I arrived at 6:20am. They did not open until 7am. There were no instructions on what to do or where to go, so I parked my car and stood in front of the entrance. Cars started to pull up from all directions with no clear place to wait, so when they opened all the cars started pulling into the garage. I went inside and explained that I was the first here, but didn't know I was supposed to get in front of the garage. He told me too bad. I would have to speak to supervisor. So he led me in and I was immediately put off. He said "Did you not see other cars pulling up." 'Why did you not wait in your car like everyone else in line?" I explained I had never been there before and did not know the procedure. The man had an attitude and made me feel like I had done something wrong. Additionally he talked down to me like I was ignorant. I again tried to explain that the procedure was not written anywhere and certainly not intuitive enough to be clear. he continued to challenge me and mu obvious stupidity so I just left. Will never go back there again.