311 Louisiana Used Car Service Centers

The worst. The electronics on my car went a little crazy... - kdjlaw

The worst. The electronics on my car went a little crazy and I had it towed there. It took them a week before they looked at it. It took another four weeks to fix it and I recently learned they fixed it wrong. Sean “Patrick” Bryan, the service writer (supposedly trained by Genesis and the only person I could speak to) NEVER returned a single phone call. Not one. He lied to me about what was going on with my car. Genesis promises a Genesis loaner during warranty repair. The service writer kept promising one but never delivered. Recently I learned that the dealership did not have a mechanic qualified to do work on Genesis cars, so the could sell cars but not service them. This service department, on of the many All Star dealerships, ought to be fired by Genesis.

Very professional and understanding of individuals need. - dedrierobinson

Very professional and understanding of individuals need. Tyler is very trustworthy when it comes down to my car needs, the greatest and he is the reason I keep coming back!! Tyler represent Honda dealership very well and I feel he needs to be promoted. Dedrie Robinson thank you Tyler

Friendly very courteous easy to work with very - artalderman

Friendly very courteous easy to work with very knowledgeable about vehicle that was getting service work done

Totally Awesome Dealership - sweetd

Wow is all I can say. I had the opportunity to visit Jim Taylor in Ruston. Larry Gipson was just totally awesome. He knows his vehicles very well. His knowledge made it a lot easier for me. Thanks I will be back again for my next purchase.

Great place to buy a vehicle and great place for service; - Jack Lejeune

Great place to buy a vehicle and great place for service; awesome staff. They make you feel at home. Several friends have made great deals here. I'm definitely coming back to John R Young for my next vehicle.

I would NOT recommend buying a vehicle from Lakeshore Kia - kristi235

I would NOT recommend buying a vehicle from Lakeshore Kia in Slidell, LA strictly due to their inadequate Service Department. I had a great buying experience 10 months ago when I purchased my car brand new from Lakeshore Kia in Slidell. When my check engine light came on at only 16k miles, I had a completely different experience with their Service Department. When I arrived at the dealership, I was told that they had no available appointments for 16 days. I asked the service technician if he could at least run the code to see what triggered the check engine light. I wanted to ensure that the car was safe to drive for another 16 days, but he refused to do so. The only explanation he offered was that maybe I had left my gas cap off. I have been driving for over 30 years, and at no point have I ever left my gas cap off. I am a conscientious car owner who will not continue to drive a vehicle with a check engine light on. I called Dean McCrary Kia in Hattiesburg, MS who offered me a service appointment the very next day. Don’t waste your time or money at Lakeshore Kia in Slidell. Their Service Department is closed on Saturdays and if your check engine light comes on you might have to wait for over 2 weeks to determine the cause!