257 Maine SRT Service Centers

Kristen the service mgr has taken great care of me in the - tfont1017@gmail.com

Kristen the service mgr has taken great care of me in the past and today,Portland Volvo has been great to me from sales to service, and all of the employees I have met are great,Management made a great Choice by making Kristen the service manager,From listening to her talk to her Coworkers to Customer she is a great communicator

Great service as usual this past Friday. - Ptwear

Great service as usual this past Friday. Thanks for always taking care of me. Love my F150 Lariat and will likely buy our next vehicle at Key Ford because of the service.

Straight forward. - JCDOERING0

Straight forward. Helpful. Pleasant Key has always been able to quickly identify and remedy issues I've had with my cars.

I had a serious issue with my new Atlas and I was - bethkirkham

I had a serious issue with my new Atlas and I was frustrated that a new car was not performing the way I had expected. At first, I was told the repair for the brakes would not be covered under warranty despite the vehicle was only months old. I worked with Javier from Morong Service. It was a rocky road to get the car repaired. However, Javier stepped it up and took ownership of the problem on my behalf and turned around the whole situation. I understand some of the issues I had with the service department were not necessarily his fault. He apologized and got the repair done. He also stepped up the communication which I needed. I appreciate a lot of communication when it comes to any repair and one feels more like they are making real time decisions. In any case, Javier showed professionalism that you don't see much anymore.

Thank you for the great service and thanks so much for - Tonia Stanton

Thank you for the great service and thanks so much for putting air in my tires 🚗 I appreciate it so much.

Our Honda HRV was brought in on a tow truck to Berlin... - hlulofs

Our Honda HRV was brought in on a tow truck to Berlin City Honda. The vehicle had just had recall work done at another dealership and was not running right ever since. Dillon, the service person we worked with, treated us so well you would have thought we bought the vehicle at Berlin City. He was always courteous and professional in all our communications and Berlin City corrected the issue with the recall and the car now runs fine. Thank You Berlin City and we will definitely be looking your way for the next vehicle!

Travis from Parts & Service - Courteous Professional! Best! - Russianred

I came in on 8/28/18 with my 91 Nissan Skyline GTR looking to get a spare ignition key cut, no one else could do it no matter which specialty shop I went to. This is a simple key with no immobilizer, but a very specific cutting pattern which is not a common one. Travis took the time to research the background when I called in advance, identified that they have the correct foreign key blank I needed, and even cut the key on a standard blank to ensure it worked before cutting into the $40 OEM one that I had purchased on my own. Stellar research and customer service - a true expert. Please give Travis at least a bonus, but more preferably a raise especially if this review aligns itself with the standard of his work quality and outcomes daily. Despite the challenge, he made it happen by connecting the needed information and made sure it was a success for me as a customer. I will always come back here for anything Nissan related, the best experience, hands down. Thank you Berlin City Nissan, and thank you Travis!

Came in for an oil change. - Nick

Came in for an oil change. Britanee met me at my car in the bay. She looked over my vehical and notified me that I was in desperate need of windshield wipers. Ordered a compledlfe set to be installed and you would not believe how well I can see now in this snowstorm. Thank you so much for your help.

Love the status updates and invoicing. - jpennoyer

Love the status updates and invoicing. Rust proofing is pretty smelly. Ha ha ha ha

Great customer service - Tracus

On June 19th, 2019, my wife and I were returning home to Pennsylvania from Bar Harbor when the windsheild wipers on our Winnebago RV stopped working. Because the chassis is built by Ford, we stopped at Casco Bay Ford to see if they good help us. Although we didn't have an appointment, one of their technicians, Brian, took almost an hour to determine what was wrong. Although they were unable to make a repair they did help us find out what was wrong and we were again on our way south. Their friendliness and helpfulness was outstanding. They were polite and there was no charge for their time. We can't thank them enough!! If it were possible, we would give them six out of five stars for a rating.

Great Service Again! - Mjordan

I have experienced buying a car before with DRC but I have to say this time was even better! Jonathan helped us all the way, no pressure, and moved everything as fast as possible.

My New 2014 Taurus - shatt

Want to thank Robin for everything she did to make it possible for me to get into my 2014 Taurus. Robin went out of her way to make sure it happened even when I wasn't totally comfortable about what it was going to cost me to register the car.Robin talked to her manager and before I knew it she told me they would give me a check for 600 towards helping me register the car. Thank you Robin for going the extra mile.

Excellent Service and salesman Maddox Christy, very... - Gary

Excellent Service and salesman Maddox Christy, very friendly and professional, The only things were the vehicle needed gas and there was no oil change sticker reminder of when it was last serviced for oil.

The service department at Lee Nissan always helps with my - Fred

The service department at Lee Nissan always helps with my warranty items and lets me know maintenance like when brakes need replacement. They are very helpful and good about your trucks service. I own a 2021 Nissan Titan sv. Too bad Nissan discontinued manufacturing of the Titan as I owned z71’s until I bought my first Titan in 2005. Horsepower, handling/Ride, and interior/exterior were above the Z71. Hands down. Kudos Nissan.

Brought my Camry in for detailing. The work they did... - dmwebster48

Brought my Camry in for detailing. The work they did transformed it back to showroom ready. Well worth the money!

Great service, better people - Bustedvr

Service advisor is very friendly. He helped me with all my questions and concerns without hesitation. Staff is very knowledgeable and on top of things. Thank you

I've dealt with Wiscasset Ford for quite a few years. - Gogogettem

I've dealt with Wiscasset Ford for quite a few years. I've seen ownership change. Like any car dealership, they evolve. I originally knew Wiscasset Ford to be a grounded professional business which would do whatever it would take to earn your business and to make sure the customer walked away satisfied. I can honestly say that continues today. Thanks to Heidi and Matt in Service who I appreciate their professionalism and respect. Very sincerely, M. Gagnon

Outstanding service. - Kelly_oguinn2000

Outstanding service. They remember you as if you are family and not as a customer

Found myself in South Portland with a dead battery, after - SHUNGITE

Found myself in South Portland with a dead battery, after getting it jumped I found I still needed to replace a fuse. My friend and myself could not get the old fuse out. We went to three different auto parts stores and auto repair shops and no one was able to help us with this simple task. Until I called Kia of Saco. They got back to me very quickly and helped me right away to get the fuse out of my car. Shout out to Ken who pulled the fuse and helped us put the new one in. It was a simple task but we were completely helpless until we found this dealership. Big thanks to them and definitely recommend them for their fabulous customer service, timely responses, and friendly faces.

We could not improve our experience at Lee Auburn this - Phil F

We could not improve our experience at Lee Auburn this week. John Kaiser was excellent explaining things and helping us out. John comes highly recommended. The service staff is friendly and goes out of its way to make the visit a smooth experience. No question we’d purchase another vehicle there.

Great customer service. - pmarie207

Great customer service. I wish the service department could be open Saturdays-working clients would benefit from this service.

By far the best serice department I have ever come - VonRich

By far the best serice department I have ever come across. The team is just wonderful and the service is above standards.

Service is fast and they always work with you to make it - Timonste

Service is fast and they always work with you to make it easy. Like that they pick it up and drop it off if you need to..

Outstanding customer service. - Trish

Outstanding customer service. Was kept informed as service was performed in timely fashion. Appreciated complimentary transportation back to my home while car was serviced. .