2 Maryland Maserati Dealers

Our experience at Criswell Alfa Romeo was truly - Aytaj and Otar

Our experience at Criswell Alfa Romeo was truly exceptional, thanks to the incredible team of James Tan, Krystie Zhang, and Robert Buchanan. We purchased both a Stelvio and a Giulia, and from the very first interaction to the moment we drove off the lot, we felt fully supported and valued as customers. James Tan, our sales consultant, was outstanding—knowledgeable, personable, and genuinely committed to helping us find the perfect vehicles. His professionalism and attention to detail made the process smooth and enjoyable. Krystie Zhang, the finance manager, was equally wonderful. She explained every step clearly, worked efficiently, and helped us secure great financing options with ease and confidence. Her warmth and transparency made the financial side of things completely stress-free. And a special thank you to Robert Buchanan, the sales manager, whose leadership and oversight ensured everything ran seamlessly. He created an environment where customer satisfaction is clearly the top priority, and it shows in every interaction. We highly recommend Criswell Alfa Romeo and this amazing team to anyone looking for an elevated car-buying experience. Five stars all the way!