873 Maryland CODA Service Centers

9/8/25 My first appointment was with April Margetson at - regina.kmitchell54

9/8/25 My first appointment was with April Margetson at the collision center. She was very helpful and explained everything to me. I received a phone call later the same day about the rental being there when I drop my car off. Thank you for all your help. 2nd appointment was service with Anthony Dean, he is so kind and knowledgeable. He is very efficient and understanding. I asked about an detailing appointment, and explained that I had surgery scheduled on the 15th Sept that I would have to wait until sometime in October. He had it washed and vacuumed for me. What a surprise and was so thoughtful. Thank you for caring about your customers. R. Mitchell.

Having my vehicles serviced at waldorf Toyota is always a - dcsmith68

Having my vehicles serviced at waldorf Toyota is always a pleasant experience with Wendy and Marjorie.

Super focused on your needs. - BCWAYO

Super focused on your needs. Great customer service from Brian. He got me in and out.

I brought my car in for repair. - nmagdeburger

I brought my car in for repair. The part was not immediately available, which I had no complaint; however, communication about timing of repair could have been better. I had to call for updates and received one that told me they took another car in front of mine after telling me that they were working on mine. It made my plans very complicated.

I scheduled an appointment with #jaguarhuntvalley for a - Tamara Vega

I scheduled an appointment with #jaguarhuntvalley for a vehicle inspection. Jonathan, aka “Yoni”, was my service representative. He provided excellent customer service by answering all of my questions and supporting me with getting the services needed for my new vehicle. Unfortunately, I did not pass my inspection the first time around but Yoni talked me through everything I needed to get done which helped to make it a seamless process. I was in and out of the dealership within 15 minutes for my re-inspection. Thanks Yoni!

Jennifer was great and helpful . - bobscarsandtrucks

Jennifer was great and helpful . She kept me informed about what was going on with my car.

My car needed a part that was back ordered for an - Steven

My car needed a part that was back ordered for an indefinite amount of time. Sarah did an excellent job keeping me updated on the status of my repair and ensured I had a loaner that could fit my family’s needs. Great customer service!

My service rep and the maintenance folks did a great job - riddim1

My service rep and the maintenance folks did a great job on my vehicle. I am a very happy man.

Excellent service. - pdritter129

Excellent service. Communicate service provided and needed. Professional and understanding of your life style. I'll be back.

Service department was exceptional my service guy Robert - Ironklad777

Service department was exceptional my service guy Robert was very courteous, professional and considerate. I would refer him to whomever comes for service

Staff knowledgeable and professional. - Geri

Staff knowledgeable and professional. Kept me informed about the status of my vehicle. Courteous during the checkout process.

Wantz Taneytown is wonderful. - librapeach

Wantz Taneytown is wonderful. They are excellent at explaining any issues and are very accommodating. Last year I had a dead battery on a Saturday morning. I called them and they drove to my home in Littlestown to pick up my car and drove it back to my home once the work was completed, I never had to leave my house. I cannot say enough good things about them. I trust them and wouldn't go anywhere else. It gives me peace of mind knowing I can count on them. Celeste Brown Chevy Equinox owner

Great working with Lexington Park Ford will definitely - wade2311

Great working with Lexington Park Ford will definitely recommend to other can't wait to go back

Very professional was there when I needed them. - amarecortzestanley123

Very professional was there when I needed them. I had no problem at all. We'll recommend them to anyone with the same kind of car.

My first time at Bannister Ford, since Sheehy ford. - nvestspears

My first time at Bannister Ford, since Sheehy ford. Took my SUV to get diagnostic and is now waiting for the part, however, there was a miscommunication with the Service Advisor, re pick up instructions on the vehicle, Ms. Diaz, with her pleasantness, she stated it was a 100% her fault and went beyond of duty to make it right immediately! Kudos for her fast service in making it right. That was good customer service! We need more customer service and patience!

It was a pleasure having my vehicle serviced here. - 1Oldcowboy

It was a pleasure having my vehicle serviced here. The service advisor (Miguel) was great. He was informative, knowledgeable and kept me up to date while the vehicle was being serviced. He was also very helpful to me as I’m handicapped with mobility and breathing issues. I appreciated his help with my retrieval and replacing my wheelchair in the storage area. Great service and great staff (Miguel) and couldn’t ask for anything more.

Josh listened to all of my concerns he kept me updated - Theresa

Josh listened to all of my concerns he kept me updated thru the process And he even found a recall airbag And had it installed The detailed team did excellent And my loaner car was ready when I dropped off my Enclave

We have been dealing with Diehls Ford for many years. - Daniel Weimer

We have been dealing with Diehls Ford for many years. The best service around. Thanks to Eric Diehl and the best service department!

All the service staff are excellent. - peterfrevel

All the service staff are excellent. Joe has assisted me a number of times, and Angela is fabulous!

Service in June addressed one of many issues with my new - tlouis

Service in June addressed one of many issues with my new purchase--completed the recall service. However, my request to update the infotainment system wasn't addressed, to provide me with the fob replacement code wasn't addressed, conduct a satisfactory detailing of my new purchase wasn't addressed. Furthermore, my repeated texts to Molly were never answered. In summary, I caution against using Johnson KIA for service.

This dealership is close to where I live. - Enid Jackson

This dealership is close to where I live. So when I need to bring my vehicle in for service it’s convenient.

Had a scheduled appointment and was quoted a two hour - C. Hunter

Had a scheduled appointment and was quoted a two hour stay. All work was based on recalls. The work too approximately four hours but l had a rear brake light out. They were gracious enough to replace the light for a just the cost of the lightbulb I could have done this myself but they saved me the time that would have added to the time I lost waiting for my vehicle. To me this was a professional way of taking care of their customer. Thank you Kia of Waldorf!

Received service in a timely manner and work was - Blue

Received service in a timely manner and work was completed within the time frame promised. My Service Representative (Tim Britt) kept me informed and explained all the details of the repairs taking place on my vehicle. Everyone at the dealership was friendly and helpful.

I have been dealing with this dealer for years very - Vhs

I have been dealing with this dealer for years very pleased with service and employees

Today this companies Manager Tyler renewed my faith in - hainicol

Today this companies Manager Tyler renewed my faith in humanity. He rectified my issue in a matter of minutes helping the little guys. I want to personally thank him for how he helped myself today. I would highly recommend if you have any issues to reach out to him. Thank you and kudos. Recommended for service thank you Darcars Ford.

Darcars Baltimore Service Center: I have always had - Ms. Scion

Darcars Baltimore Service Center: I have always had great experiences with Darcars service center in Baltimore, over about 15 years. They have never disappointed me. My most recent contact with Jessica at the front desk was extremely positive. I highly recommend them!

I dropped off my vehicle at Hagerstown the evening of - manny79866

I dropped off my vehicle at Hagerstown the evening of July 2nd after coordinating with Kyle, expecting it to be looked at first thing the next morning. I provided multiple warranty issues and DTC codes already pulled. Despite that, they did absolutely nothing. When I followed up, they said they couldn’t diagnose anything because there was no check engine light — ignoring obvious issues like the exhaust rattle, malfunctioning windows, mirror LED, and backup camera. When I asked why they didn’t use the codes I gave them, they said, “Oh, we didn’t drive it.” They also promised to drop the vehicle off — never happened. I ended up driving there myself, and only then did they finally replace a coil to fix the misfire. But after driving back to Frederick, the car was limping, wouldn’t go past 45 mph — clearly still not fixed. I received a call from manager Anthony Keilholtz, who was rude, unprofessional, and even cursed during the call. He blamed me for not giving them more time and sarcastically asked why I didn’t fix it myself since I "know how to repair cars" — my answer: because it’s under warranty. I asked for a loaner vehicle — he refused, saying, “I’m not giving you a loaner.” To make matters worse, the car was returned filthy, with grease all over the seats and interior from the technician. They eventually said they'd pick up the car on Saturday. The level of incompetence, lack of professionalism, and disrespect from this dealership is inexcusable. I’m filing a complaint with the BBB. If you value your time, money, and basic decency — stay far away from Hagerstown.

Poor Service and Lack of Accountability I brought my - Adriane Gay

Poor Service and Lack of Accountability I brought my 2020 Honda Accord Sport to Pohanka Honda in April 2025 for a major service that included a water pump and drive belt replacement. The invoice incorrectly listed a timing belt replacement—something my car doesn’t even have—which immediately raised concerns about the accuracy of their service documentation. Within a month of the visit, my car began making a loud whining sound. By August, the issue worsened during a trip to Georgia. A certified Honda dealership in Union City diagnosed the problem as a failed drive belt tensioner, a part that should have been inspected—or at least flagged—during my April service. Their technicians confirmed the failure was not sudden and could have been caught. When I called Pohanka Honda to seek answers, I was met with dismissive and unprofessional behavior from a staff member who even hung up on my representative and gave incorrect information about my car’s components. Despite clear documentation, they refused to take responsibility or offer reimbursement—even though I was billed for parts unrelated to my car and ended up paying out of pocket for an avoidable repair. If you value transparency, honesty, and thorough service, I strongly urge you to look elsewhere. Trust matters when servicing your vehicle—and unfortunately, I no longer have that trust in this dealership.

Do NOT go to O’Donnell Honda in Ellicott City. - David H.

Do NOT go to O’Donnell Honda in Ellicott City. My AC was not blowing out cold air. They charged me $650 to assess my car. They don’t indicate any hourly labor rate on the invoice. And, after paying $650 for the assessment, they have indicated it will be an additional $698 plus tax to install the AC condenser. Save yourselves some money and headache - go some place else.

my stepfather James was in their dealership a few days - Francisjoker

my stepfather James was in their dealership a few days ago he is a disabled senior citizen that had to have his car looked at the issues that were wrong with his car was to replace the harness and a few wires I looked up the price of these parts and their little under $600 they assisted on wanting to charge him at least $2,600 for the work taking advantage of disabled senior citizens to make three times the profits off of Labor is unacceptable I feel that this is my obligation to reach out to the Better Business Bureau and follow complaint against this company because charging someone nearly $2,000 for labor is a scam so if you're looking to have work done at this dealership I would strongly reconsider other options I mean I would like to see this company negotiate a better price with Mr James then I may feel obligated to change my strongly negative review about this company a job like this should probably be about $1200 Parts should be 600 to 800 and labor should be about 400