873 Maryland CODA Service Centers

Karl was an excellent service personnel. - Mallette2

Karl was an excellent service personnel. He was friendly and explained items thoroughly. My complaints is the amount of time for the service to be completed and the cost (of course).

Excellent service and excellent customer service and - Hboord

Excellent service and excellent customer service and knowledgeable staff. Technician is very nice and accommodating.

What is the way better dealership bought my car from - Poamd7

What is the way better dealership bought my car from Owings Mills this time but I take it to my service advisor Youssef who’s the best at Mercedes-Benz Catonsville you gotta love that team! Thanks everyone

Prince Frederick Dodge in Calvert County, MD has a great - mearhar

Prince Frederick Dodge in Calvert County, MD has a great Service Department team and they are Bill Elliott and Jennifer Minson. Bill and Jennifer have always gone out of their way to make sure your vehicle is top notch before calling you to pick it up. They check every detail to see if an item is covered by warranty etc. Before charging you the customer. I am extremely happy with their hard work and dedication and they always put 100% toward working with the customer. Prince Frederick Dodge should be extremely happy to have Bill and Jennifer on there team‼️

Thoughtful and complete service. - Hh

Thoughtful and complete service. Very efficient. Clear communications and timely follow up. A huge upgrade from other service centers locally. .

The service team did a good job with the whole process - mcjames4u

The service team did a good job with the whole process beginning til the end.

The Service manager was good at explaining the service. - minniegross

The Service manager was good at explaining the service. Afterward, my car ran much better.

Very professional was there when I needed them. - amarecortzestanley123

Very professional was there when I needed them. I had no problem at all. We'll recommend them to anyone with the same kind of car.

My first time at Bannister Ford, since Sheehy ford. - nvestspears

My first time at Bannister Ford, since Sheehy ford. Took my SUV to get diagnostic and is now waiting for the part, however, there was a miscommunication with the Service Advisor, re pick up instructions on the vehicle, Ms. Diaz, with her pleasantness, she stated it was a 100% her fault and went beyond of duty to make it right immediately! Kudos for her fast service in making it right. That was good customer service! We need more customer service and patience!

It was a pleasure having my vehicle serviced here. - 1Oldcowboy

It was a pleasure having my vehicle serviced here. The service advisor (Miguel) was great. He was informative, knowledgeable and kept me up to date while the vehicle was being serviced. He was also very helpful to me as I’m handicapped with mobility and breathing issues. I appreciated his help with my retrieval and replacing my wheelchair in the storage area. Great service and great staff (Miguel) and couldn’t ask for anything more.

Best place in town! - mariahcdent

Best place in town! Extremely well managed, efficient, and professional. Also, so encouraged to see females in leadership with your company!

We have been dealing with Diehls Ford for many years. - Daniel Weimer

We have been dealing with Diehls Ford for many years. The best service around. Thanks to Eric Diehl and the best service department!

All the service staff are excellent. - peterfrevel

All the service staff are excellent. Joe has assisted me a number of times, and Angela is fabulous!

The service was good. - dellapur

The service was good. I didn't have to wait long. I would highly recommend.

Service in June addressed one of many issues with my new - tlouis

Service in June addressed one of many issues with my new purchase--completed the recall service. However, my request to update the infotainment system wasn't addressed, to provide me with the fob replacement code wasn't addressed, conduct a satisfactory detailing of my new purchase wasn't addressed. Furthermore, my repeated texts to Molly were never answered. In summary, I caution against using Johnson KIA for service.

Had a scheduled appointment and was quoted a two hour - C. Hunter

Had a scheduled appointment and was quoted a two hour stay. All work was based on recalls. The work too approximately four hours but l had a rear brake light out. They were gracious enough to replace the light for a just the cost of the lightbulb I could have done this myself but they saved me the time that would have added to the time I lost waiting for my vehicle. To me this was a professional way of taking care of their customer. Thank you Kia of Waldorf!

Exceptional customer service, explain everything for - dms423864

Exceptional customer service, explain everything for better understanding, vacuum the inside just for an oil change along with first time discounts!!!

I have been dealing with this dealer for years very - Vhs

I have been dealing with this dealer for years very pleased with service and employees

Darrell was a very good with my concern about my car was - Mae Cain

Darrell was a very good with my concern about my car was very professional and very polite. Did a very good job.

I’m very satisfied that I was able to use some coupons - ermelinda.posadas

I’m very satisfied that I was able to use some coupons with my recent 60K service. Thanks to Jessica. It’s just the very long wait that’s frustrating but otherwise I definitely still bring my Highlander to Sheehy for service. Also I wished the shuttle service was not removed.

I came in the other day for a regular maintenance check. - darobshaw

I came in the other day for a regular maintenance check. My assigned service advisor was Bryanna Tate. She was very friendly, attentive, and knowledgeable. She provided a clear and detailed repair estimate. In discussing the services identified in the repair estimate, she invited questions, and answered respectfully. Some of the necessary work required ordering parts, and a later return for the service. That evening, I received a voice mail from Bryanna informing me the parts had been ordered and delivered, and that I could call back to schedule the service. I appreciate the timely response and her effort to complete the job.

Darcars Baltimore Service Center: I have always had - Ms. Scion

Darcars Baltimore Service Center: I have always had great experiences with Darcars service center in Baltimore, over about 15 years. They have never disappointed me. My most recent contact with Jessica at the front desk was extremely positive. I highly recommend them!

I dropped off my vehicle at Hagerstown the evening of - manny79866

I dropped off my vehicle at Hagerstown the evening of July 2nd after coordinating with Kyle, expecting it to be looked at first thing the next morning. I provided multiple warranty issues and DTC codes already pulled. Despite that, they did absolutely nothing. When I followed up, they said they couldn’t diagnose anything because there was no check engine light — ignoring obvious issues like the exhaust rattle, malfunctioning windows, mirror LED, and backup camera. When I asked why they didn’t use the codes I gave them, they said, “Oh, we didn’t drive it.” They also promised to drop the vehicle off — never happened. I ended up driving there myself, and only then did they finally replace a coil to fix the misfire. But after driving back to Frederick, the car was limping, wouldn’t go past 45 mph — clearly still not fixed. I received a call from manager Anthony Keilholtz, who was rude, unprofessional, and even cursed during the call. He blamed me for not giving them more time and sarcastically asked why I didn’t fix it myself since I "know how to repair cars" — my answer: because it’s under warranty. I asked for a loaner vehicle — he refused, saying, “I’m not giving you a loaner.” To make matters worse, the car was returned filthy, with grease all over the seats and interior from the technician. They eventually said they'd pick up the car on Saturday. The level of incompetence, lack of professionalism, and disrespect from this dealership is inexcusable. I’m filing a complaint with the BBB. If you value your time, money, and basic decency — stay far away from Hagerstown.

Had to take my Hyundainhere for a radiator problem. - jrpritts

Had to take my Hyundainhere for a radiator problem. Long story short, the car was under warranty, and the dealer claimed damage was from outside source and would not cover under warranty. I did not buy the car here. Thomas wanted $1400 to conduct the repair. I got the new Radiator at Weimer Hyundai where I purchased the vehicle at cost and then took the vehicle to Timbrrok Nissan for the repair. Total cost for repair was actually not quite $700. Do not deal with Thomas service department. They are as crooked as a dog's hind leg. Look at the cost disparity. I paid half what Thomas wanted to fix it. I would not buy a matchbox car from Thomas.

I've been to going to O'Donnell ever since I bought my - TD

I've been to going to O'Donnell ever since I bought my first Honda in 1994. Their service department was always reliable up until the past 5 years when there appear to be more recalls. They don't seem to care to service the recalls. I'm still waiting to get service for 2 recalls - one that's been out for 2 years and a more recent and serious problem with the fuel pump. Despite the serious nature of the recall, and Honda issuing a notice as to the serious nature of the problem (possibly causing accidents) and to get the problem fixed at any Honda dealership ASAP, they actually had an automated message stating that if you didn't have a problem, then they would be scheduling repairs in March 2025!When I called back in January, the tech tells my car was scheduled for repair in April 2025. They apparently decided to just schedule it to be fixed along with the other recall that had been scheduled last year (summer 2024)! We have a road trip scheduled and the tech was rude and didn't care. I've purchased 3 Hondas from O'Donnell, but never again. You've lost a long time O'Donnell Honda customer.

Pohanka and Capitol Heights ain’t worth a xxxx nothing - dontaylor23

Pohanka and Capitol Heights ain’t worth a xxxx nothing but a bunch of ball faced liars the mechanics don’t know xxxx about Cars And service attendance are a bunch of circuit clowns ain’t hitting no xxxx, but this seems to be the culture of most Honda dealerships. Should’ve never bought that xxxx car and put Hank is definitely insult to injury. They are rude, ugly, and stinky looking people like a psych ward but if you need a good foot put in your xxx This is the place for you. The people need to stop burning down Tesla and take a flame thrower that raggedy xxxxx!!!

In August 2024 I was wrongfully charged $330 at Pohanka - Melissa

In August 2024 I was wrongfully charged $330 at Pohanka Hyundai. They admitted to their mistake & twice said they would refund me to no avail. Of course I put in multiple disputes with my credit card company and Better Business Bureau. So far after four months the issue still hasn't been resolved. Me nor my husband will ever go back to this location. I would NEVER EVER recommend them. If they'll rip me off after 10 years of being a customer your time is next. Heed the warning now and go to another Hyundai franchise. Also, the issue (that was covered under warranty along with my checkup) was incorrectly done. I had to make an appointment with another Hyundai franchise to fix the issue. This has been a complete 💩 show.

my stepfather James was in their dealership a few days - Francisjoker

my stepfather James was in their dealership a few days ago he is a disabled senior citizen that had to have his car looked at the issues that were wrong with his car was to replace the harness and a few wires I looked up the price of these parts and their little under $600 they assisted on wanting to charge him at least $2,600 for the work taking advantage of disabled senior citizens to make three times the profits off of Labor is unacceptable I feel that this is my obligation to reach out to the Better Business Bureau and follow complaint against this company because charging someone nearly $2,000 for labor is a scam so if you're looking to have work done at this dealership I would strongly reconsider other options I mean I would like to see this company negotiate a better price with Mr James then I may feel obligated to change my strongly negative review about this company a job like this should probably be about $1200 Parts should be 600 to 800 and labor should be about 400