873 Maryland CODA Service Centers

the service at annapolis car center was great i recommend... - mariaramirez9

the service at annapolis car center was great i recommend everyone to visit customers service is great as well everything is great they help you find whatever you need and give you a lot of options annapolis car center is definitely the place to be.

HORRIBLE CUSTOMER SERVICE STAY AWAY - sylvanus

This Dodge dealership damaged my dashboard during an airbag recall job and decided to do nothing while being rude and firing people that i talked to. I scheduled my truck for a airbag recall on march 27, 2020 at 7:30am. I just purchased my truck from a dealership a week prior with no damages to the dashboard and have pics. after the job was done they left my car dirty with debris and screws all over the floor. then i noticed large cracks on the dashboard. i went inside and asked michael shreve to speak to someone about it and was shrugged off and left standing there while several people walked by saying nothing and joking around in the service bay. the service manager charles braunlich finally came up to me immediately saying, "are you the guy with high mileage older truck?" I don't understand why that needed to be said or why are you discriminating already from the beginning. I showed him the cracks and he immediately started backtracking and finding ways to avoid having to fix it. Getting attitude, xxxxxxx his teeth, rolling his ideas, slamming my truck door. I got frustrated with him and demanded to talk to a higher up. I was told to talk to James Walker who i found out later was fired days later. I wonder why but it seems very suspicious. James walker gave me promises of fixing my truck and then was let go. I then talked to Jeff Kates who's the general sales manager and he reached out to Jon lefko the general manger that i was told he talked to charles braunlich and the technician that worked on my truck and decided to do nothing about the situation. never called me to discuss the matter. i then reached out to jeff lefko and he was very arrogant and cocky and had the nerve to say i don't need to call you. my guys been with me for 35 years and i trust them and i don't trust you. i said so they don't make mistakes and he again said i trust my guys. a general manager talks to customers like this is ridiculous. i called dodge corporate and reported this matter. My truck was damaged by this dealership. No accountability, no integrity, nobody took ownership and it starts from upper management down. I will never go to this dealership ever again. They can offer me a 2020 fully loaded dodge ram for $20 and i wouldn't take it. STAY AWAY FROM THEM!!!

If I could give them a -5 I would. I will be reporting... - Esreald75

If I could give them a -5 I would. I will be reporting my experience 2 the news. I will never use this company again.

Absolutely terrible! - Nsantam092

Absolutely terrible! Went in for oil change and they messed up my car. Please go somewhere else

The people there they know what to do and I’m satisfy - troopersawyer

The people there they know what to do and I’m satisfy every time keep the good work up

I had an appt and went in for tire service. - Ellen

I had an appt and went in for tire service. I waited for my car. They were on time, efficient and made it completely painless. Could not have hoped for it to be better!

Everyone from the front door to the service desk... - bonnielemonds

Everyone from the front door to the service desk employees were polite, and ready to help. They answered all questions and went over everything in detail. They treated us as if we were the only customers in the place. We have been to two other Chevelet dealers near us and were not treated with the respect and kindness that we received at Bayside Chevelet.

Purchased a used Jeep Wrangler for my daughter who is in - cdf

Purchased a used Jeep Wrangler for my daughter who is in college. The car stopped working a month after we purchased it. Working with Brittany was seamless. She helped us troubleshoot the problem and was helpful in getting it fixed. Although it was frustrating because we needed to be without a car, the ongoing updates, excellent service and professionalism was very much appreciated. Brandon was also helpful in this process in providing professional service.

Bayside Toyota ECM recall - hayward3411

Bad experience with service department. Took my 2006 Corolla in for a ECM recall in 2011 and after dealer inspection I was told the ECM unit was OK. Now I failed emissions because no communication with OBD-2 port because ECM unit failed. I removed the failed ECM unit and compared serial numbers with the recall and the ECM numbers indicate an immediate replacement. Bayside Toyota failed to complete ECM recall properly now they offer me a "at cost replacement". I believe they should make good the recall at no cost. Bayside Toyota stepped up and replaced my ECM unit!!