870 Maryland CODA Service Centers

Terrible service and terrible staff attitude. - Honest Feedback

Be forewarned. Never go this place if you want a pleasant experience. Thought I'd give them a second chance thinking maybe my first experience was a fluke. Terrible decision. The service people talk over you when you are trying to explain the situation, and they are completely clueless and couldn't care less about you, the customer. This time, a guy almost hit me with his car then preceded to verbally accost me as if I did something wrong. When I got out of my car, it continued. He then said he was the owner and didn't need my business. Good. You lost it. Never go here.

On a rainy Christmas eve, as everyone was eager to get... - smoothstones

On a rainy Christmas eve, as everyone was eager to get home, I begged the parts technician to remain open so I might pick up floor mats for a 2015 Honda CRV. Driving from Easton, and across the bridge, I knew I would be a little beyond the 4PM scheduled closing. At 4PM I called again, less than 10 minutes away. He again agreed to wait. The mats were the highlight of Christmas, as no other dealer nor outlet had them. Thank You so very much for your help and customer service (invoice #41159)

JBA 10 out of 10 - Holman8412

Courteous, professional and great communication througout the process of service. Helen did a great job and was able to arrange for me to speak to the Mitsubishi Technician. Thanks!

Informative rep, kept me informed about the service, - michelemmy

Informative rep, kept me informed about the service, decent price for everything and was honest.

I brought my Nissan JUKE for service at Jim Coleman - Nava T

I brought my Nissan JUKE for service at Jim Coleman Nissan Bethesda for the first time (until then, it was serviced in a location less convenient). Professional service, from scheduling, through check in for service, to check out. Destiny Montague, my service consultant, was wonderful and kept me in the loop during the service. Thank you. Nava.