873 Maryland CODA Service Centers

Service - Stewy618

People are writing reviews for the sales side and this page if for service. The service department has knowledgeable Volvo mechanics and service writers. They get my car fixed fast and on time. They aren’t as bad as people portray.

I had a service appointment on February 19, 2024 to have - moser39

I had a service appointment on February 19, 2024 to have a transmission and coolant service on my Avalon. The scheduling person Gabby was very capable, competent, and sincere. She was very knowledgeable about the process and very kind.

My truck was ready when promised. - dblank59

My truck was ready when promised. The service department did a great job keeping people waiting for their cars informed about their vehicles.

Great experience! - Carclient

Great experience! Fixed my rear wheel bearing and saved me from potential wheel falling off!Thanks very much!

Everyone was so courteous, helpful. - Marvin B

Everyone was so courteous, helpful. I went in for a oil change and rotation of tires.

I received excellent service at Porsche Annapolis. - Redstingray11

I received excellent service at Porsche Annapolis. Hugo was great. I recommend them very much.

The staff is very friendly and professional. - Dale

The staff is very friendly and professional. The techs are doing a great job with keeping my cars running.

Had to take the Gladiator in and never had to deal with - bru50ski

Had to take the Gladiator in and never had to deal with the service department before. I was pleasantly surprised how everything was handled. No drama and covered under warranty. CP handled everything and very responsive to all my questions.

They have always been top notch every time. - ialexar

They have always been top notch every time. Repairs done quickly and correctly. Always done on time.

So polite and welcoming. - Marnk1118

So polite and welcoming. Great personality. Was efficient in scheduling both mine and my husbands vehicles.

Had recall appointment Trent and went as smooth as can - Iddeschaine74

Had recall appointment Trent and went as smooth as can be!! Was pleased with comforts of the waiting room area(drinks/snacks). Lastly, once recall inspection completed wasn’t pushed to purchase or fix other problems that my 08’MCS could use. Yes, it’s an older car with almost 190k miles but it’s mine and still puts a smile on my face whenever I drive it.

Sheehy Infiniti of Annapolis is an excellent dealership - Joe

Sheehy Infiniti of Annapolis is an excellent dealership with great customer service and a very knowledgeable and professional team.

Sarah was great running men through the process of the - mwilli37

Sarah was great running men through the process of the service and got me out asap

The service advisors at KOONS have never screwed me. - Jewel

The service advisors at KOONS have never screwed me. They give me good prices for the services that is required. I once had a messed up transmission and they fixed it within a couple of days! Unbelievable. I plan on keeping my truck for a while

Excellent from the initial appointment to pick up. - Mcgleis3

Excellent from the initial appointment to pick up. Outstanding service across the board. Highly recommend!

My first service lob at Koons was outstanding in every - bpstanley13

My first service lob at Koons was outstanding in every respect from regular service to taking care of an electrical issue and resettling the system.. Molly my service attendant cared about my other issues as mentioned above.

Just took my car in for a regular check-up. - elizabethacrocco

Just took my car in for a regular check-up. The service was friendly and straighforward

Took my 2023 530 in for a scheduled service and some - aschaefer

Took my 2023 530 in for a scheduled service and some wheel-related issues; service was prompt and complete.

We had a great experience at Koons Toyota from our - dkmac57

We had a great experience at Koons Toyota from our Salesman Mike Jacob’s right down to our service advisor Rachel.

Great customer service. - Wtricee

Great customer service. Service provided in a timely manner. Service advisor was attentive to my needs and answered my questions

Pros: Employees are friendly and helpful. - joannakay16

Pros: Employees are friendly and helpful. The shuttle service is very convenient. Cons: The service cost was quoted over the phone but the bill was $80 higher. It was lowered when I asked why it was different than promised but the coupons were removed after matching the quote. I only realized it later on. The Zurich Protection plan is supposed to cover the car inside and out. The next day I opened the trunk and saw it was not cleaned at all. I don't know if the trunk is not included (why wouldn't it be with a $1300 package?) or if they forgot about it. (I'd much prefer it if the package was not mandatory when purchasing a car.) There are some issues with Mitsubishi but it's on the manufacturing quality and not the dealership.

The service was great professional service I love the - koyemular4

The service was great professional service I love the service. Especially the guy very nice and compassionate

I came in for service on my 2019 Camry and they did a - Bri.kelley95

I came in for service on my 2019 Camry and they did a great job and were very helpful

Super focused on your needs. - BCWAYO

Super focused on your needs. Great customer service from Brian. He got me in and out.

I brought my car in for repair. - nmagdeburger

I brought my car in for repair. The part was not immediately available, which I had no complaint; however, communication about timing of repair could have been better. I had to call for updates and received one that told me they took another car in front of mine after telling me that they were working on mine. It made my plans very complicated.

I scheduled an appointment with #jaguarhuntvalley for a - Tamara Vega

I scheduled an appointment with #jaguarhuntvalley for a vehicle inspection. Jonathan, aka “Yoni”, was my service representative. He provided excellent customer service by answering all of my questions and supporting me with getting the services needed for my new vehicle. Unfortunately, I did not pass my inspection the first time around but Yoni talked me through everything I needed to get done which helped to make it a seamless process. I was in and out of the dealership within 15 minutes for my re-inspection. Thanks Yoni!

Good service and friendly people. - ih-drum32

Good service and friendly people. It was very easy to make an appointment for service. My service advisor was very helpful (Andre Goppy).

Took our jeep there for service, they completed all work - John.Svoboda 525

Took our jeep there for service, they completed all work in a timely manner and were very professional