873 Maryland CODA Service Centers

I had a service appointment on February 19, 2024 to have - moser39

I had a service appointment on February 19, 2024 to have a transmission and coolant service on my Avalon. The scheduling person Gabby was very capable, competent, and sincere. She was very knowledgeable about the process and very kind.

I had initial bad service experiences here, but recently, - mcaster55

I had initial bad service experiences here, but recently, after needing to return as my usual Volvo dealer could get me in in a timely manner, I think differently of service and sales . Jermaine , sales helped me out so much by contacting the service manager on a Saturday, as my vehicle xc60 inscription’s FOB had shorted out , windows , hatch , alarm was up and down, going off . Plus Denny the service manager aptly called me immediately after I had left him a message of ‘unhappiness’ as I had just got it home the night before. So Thanks you all ! Thx Adam for the new service manager and grateful to Jermaine ! Blessings! Mark

Great service. - cbg142

Great service. Always on top of what is needed. Love the fact I can do drop in too.

They always take good care of me and my vehicle. - Legacyautocompany

They always take good care of me and my vehicle. Friendly staff and knowledgeable service team.

The whole parts department is amazing. - Xkelsox90

The whole parts department is amazing. Very friendly and knowledgeable about all the parts you could ever need! Harry , Chad, Taylor and Kameron are the whole package.

Great dealership, I would highly recommend this - Rabrown35

Great dealership, I would highly recommend this dealership for their excellent service. Staff was very informing.

I have always received great service from Waldorf Dodge. - iamhip

I have always received great service from Waldorf Dodge. I have no complaints with your service and will continue to bring my vehicle in for service.

Mr. Andy was AWESOME! PLEASE CONTINUE THE EXCELLENT - Ms. Brumfield

Mr. Andy was AWESOME! PLEASE CONTINUE THE EXCELLENT SERVICE! He is professional, knowledgeable, understanding, very kind and listens very well. Thank you kindly. Phyllis Brumfield

Daniel is quick to reach out and very helpful. - Sstone908

Daniel is quick to reach out and very helpful. Highly recommend for any wants and needs!

My visit was wonderful. - trrich

My visit was wonderful. My service tech, Vincent, the driver Robert and the cashier were great. Everyone was courteous and kind.

So polite and welcoming. - Marnk1118

So polite and welcoming. Great personality. Was efficient in scheduling both mine and my husbands vehicles.

Great experience! - Val

Great experience! Took my car right in time, provided text updates and a video of my car’s overview, narrated by the tech who performed the service. Battery replaced, car washed and vacuumed. Will be back 😊.

Everyone is polite and professional yet courteous and - bevalinem@yahoo.com

Everyone is polite and professional yet courteous and they keep you informed of what their recommendation is and it is up to you.

Sheehy Infiniti of Annapolis is an excellent dealership - Joe

Sheehy Infiniti of Annapolis is an excellent dealership with great customer service and a very knowledgeable and professional team.

Fast service, comfortable waiting room. - paul.mayton

Fast service, comfortable waiting room. friendly and helpful staff. clean facility. everything was excellent. 10/10

Thank you Isaac, Francis, and Ty for your kindness and - Aa394

Thank you Isaac, Francis, and Ty for your kindness and great demeanor! Very efficient as well!

Friendly and welcoming everyone with the smile. - Yosif66

Friendly and welcoming everyone with the smile. Thank you for the service on time as always.

The team at bmw of Annapolis has great customer service - jmoorehead

The team at bmw of Annapolis has great customer service and communication. Timely and extremely friendly.

My visit was smooth and easy. - livelifesmart

My visit was smooth and easy. Staff very professional and helpful. Check in and check out. Had no problems.

I love how they come to pick your car up and return it - Joe

I love how they come to pick your car up and return it when done, leaving you room to do your daily activities with out interruptions. Also, my service representative was very knowledgeable. Thanks Koons!

Pros: Employees are friendly and helpful. - joannakay16

Pros: Employees are friendly and helpful. The shuttle service is very convenient. Cons: The service cost was quoted over the phone but the bill was $80 higher. It was lowered when I asked why it was different than promised but the coupons were removed after matching the quote. I only realized it later on. The Zurich Protection plan is supposed to cover the car inside and out. The next day I opened the trunk and saw it was not cleaned at all. I don't know if the trunk is not included (why wouldn't it be with a $1300 package?) or if they forgot about it. (I'd much prefer it if the package was not mandatory when purchasing a car.) There are some issues with Mitsubishi but it's on the manufacturing quality and not the dealership.

A comfortable wait with text updates re: repairs. - Peggo

A comfortable wait with text updates re: repairs. Thanks to Hugo who did a great job!

I scheduled an appointment with #jaguarhuntvalley for a - Tamara Vega

I scheduled an appointment with #jaguarhuntvalley for a vehicle inspection. Jonathan, aka “Yoni”, was my service representative. He provided excellent customer service by answering all of my questions and supporting me with getting the services needed for my new vehicle. Unfortunately, I did not pass my inspection the first time around but Yoni talked me through everything I needed to get done which helped to make it a seamless process. I was in and out of the dealership within 15 minutes for my re-inspection. Thanks Yoni!

Everyone there was friendly and knowledgeable, I was - Gore5143

Everyone there was friendly and knowledgeable, I was especially appreciative of how easy the made it for me to reschedule when a schedule conflict came up !

I had a problem starting my car and I called and made an - calvinandclaudiabell

I had a problem starting my car and I called and made an appointment with the customer service representative. After the dealership evaluated the electrical system, it was determined that I needed to have the battery replace. It appears that I got eight years of faithful service from my old battery and the replacement was more than justifiable. My car was returned to me and although it is twenty three years old, it still drives and looks like a new car.

The first dealership I go to for years. - edward.hynes

The first dealership I go to for years. Great service and awesome people.that treat you with respect.

Super focused on your needs. - BCWAYO

Super focused on your needs. Great customer service from Brian. He got me in and out.

I brought my car in for repair. - nmagdeburger

I brought my car in for repair. The part was not immediately available, which I had no complaint; however, communication about timing of repair could have been better. I had to call for updates and received one that told me they took another car in front of mine after telling me that they were working on mine. It made my plans very complicated.

My car needed a part that was back ordered for an - Steven

My car needed a part that was back ordered for an indefinite amount of time. Sarah did an excellent job keeping me updated on the status of my repair and ensured I had a loaner that could fit my family’s needs. Great customer service!