873 Maryland Mazda/1000 Service Centers

Got me in and out fast. - dlturner

Got me in and out fast. My engine light had come on .and I had a wedding to get to.

Whitney is the absolute best! - Jordanlau89

Whitney is the absolute best! Very detailed and makes the process so easy! She’s patient, listens and explains everything very effectively!

Amazing! - nat82

Amazing! Best dealership around! Caroline is excellent and always goes above and beyond to make sure the customer is happy.

I Have taken four Hyundai's to be serviced at Fitzgerald - HKR

I Have taken four Hyundai's to be serviced at Fitzgerald Gaithersburg over the last 21 years. They have proved to be a great service department by being reliable, helpful, and listening to my concerns. I highly recommend!

Service with smile packed with patience- that's Raj. - Darlingdebbie613

Service with smile packed with patience- that's Raj. He treats me like I'm his only customer - even though he knows I won't be buying again anytime soon. Haha- famous last words. I bought a new '23 Forester in 8/23 and traded up in 11/24. I just can't stay away from the service and the value. Thanks Raj!

Great dealership. - TR

Great dealership. I’ve bought and serviced my Subaru at this location. They’ve been awesome

Absolutely hands-down one of the best dealerships to work - rllb

Absolutely hands-down one of the best dealerships to work with! From sales, to service, to parts, this is a well-managed, well-oiled enterprise that knows how to take care of people. They really do make you feel like family.

Brad provided excellent service. He's a pleasure to work... - Marci

Brad provided excellent service. He's a pleasure to work with. He keeps you updated on repair status and cost. He delivers on or before he says he will. He values the customer.

JR Dunkin has serviced my vehicle before; I so appreciate... - mhswacina

JR Dunkin has serviced my vehicle before; I so appreciate him! He is very kind, considerate, he makes me feel like I am his only concern. He explains everything clearly and is willing to answer any question. Very professional and people-focused.

So,like most,my good lady hates having to take her car - CT

So,like most,my good lady hates having to take her car for service,I often try and do that for her,but could not on this occasion,As I am all about customer care(been force fed this in the industry I choose to work),I expect 3 things, Professionalism,Quality Service.Fair pricing.Heritage Jeep,Owings Mills,hit all 3 markers.My wife advised me that her Service Advisor was phenomenal,her name is Lejuan Robinson,who was,according to my good lady,was upbeat,friendly, professional and kept my wife informed at all times,the customer lounge has been dramatically updated making a very nice,relaxing wait area.The Techs actually working on vehicles were rapid in their turnaround on customer vehicles,yet all work completed on my wife’s car was faultless.Big Kudos to Heritage Jeep for maintains a high standard for a long time,as noted in previous reviews when I wanted ALL fluids changed on my Jeep.Well done Heritage,well done Lejuan for your representation of your company.

I was unsure who help me set up navigation in my vehicle, - Ohriole

I was unsure who help me set up navigation in my vehicle, sales or service. I received an answer to my question almost immediately and am planning on taking it in next week

Gabriel Is a leader motivated by a genuine love for his - admbeanv

Gabriel Is a leader motivated by a genuine love for his job and helping people and truly goes above and beyond for his customers. I specifically want to recognize his outstanding persistence in getting issues resolved. His leadership is a credit to Heritage Volkswagen. He is instrumental in achieving the goals of the dealership and that exceeds this customer's expectations. His contributions will not go unnoticed and I want to publicly acknowledge his efforts and kindness! Angela B.

Francis Green was very Professional and helpful during - bobrussell756

Francis Green was very Professional and helpful during and after my Atlas was serviced. He explained everything and is very knowledgeable.

They are very professional. - mamj4ofus

They are very professional. The service is excellent. I never feel oressed into anything. They always check for rebates or warranties.

Technicians are experts with the code and know how to fix... - Godiswithme

Technicians are experts with the code and know how to fix the problem. Thanks to all who took care of my car and me today.I am grateful!

Great service see Andy Yankanich for the best help he was - Ashh315

Great service see Andy Yankanich for the best help he was very helpful and professional

I just had my car fix at Jones and the best service ever. - Turekheidi

I just had my car fix at Jones and the best service ever. My car was fixed in 1 day. I could not believe it. I had the best customer service ever!!! Thank you so much Brian and Ryan. I rate you as the best dealership in Harford County!!!! I am also grateful for all your help!!