873 Maryland Mazda/1000 Service Centers

I had a service appointment on February 19, 2024 to have - moser39

I had a service appointment on February 19, 2024 to have a transmission and coolant service on my Avalon. The scheduling person Gabby was very capable, competent, and sincere. She was very knowledgeable about the process and very kind.

I had initial bad service experiences here, but recently, - mcaster55

I had initial bad service experiences here, but recently, after needing to return as my usual Volvo dealer could get me in in a timely manner, I think differently of service and sales . Jermaine , sales helped me out so much by contacting the service manager on a Saturday, as my vehicle xc60 inscription’s FOB had shorted out , windows , hatch , alarm was up and down, going off . Plus Denny the service manager aptly called me immediately after I had left him a message of ‘unhappiness’ as I had just got it home the night before. So Thanks you all ! Thx Adam for the new service manager and grateful to Jermaine ! Blessings! Mark

Great service. - cbg142

Great service. Always on top of what is needed. Love the fact I can do drop in too.

Excellent and knowledgeable care from professionals. - MD_Porsche_Guy

Excellent and knowledgeable care from professionals. Rob Schiller is a terrific service adviser and represents the brand perfectly

I always have a good experience at Waldorf Dodge. - jimandpatd

I always have a good experience at Waldorf Dodge. this time was exceptionally good. Wes Elliott was professional and courteous and listened to the van problems. . All 4 of the service greeters were concerned and caring. I know I could count on the results and would be pleased when I go back to get my van and I was.

Excellent service and work was performed on schedule. - t.williamslulu

Excellent service and work was performed on schedule. Service rep was very helpful . Very Satisfied

Derek is without question one of the most professional - JSmet

Derek is without question one of the most professional and polite person I have met. He makes certain the customers are taken care of, he keeps you informed. I appreciate his hard work every time I show up for service, He knows his business and his customers. We are lucky that Academy has him.

Daniel is quick to reach out and very helpful. - Sstone908

Daniel is quick to reach out and very helpful. Highly recommend for any wants and needs!

Sarah was awesome from beginning to end. - jennifer.aversa

Sarah was awesome from beginning to end. She was very helpful and kept me up to date. Also let me know about some recalls that I hadn’t had completed yet.

So polite and welcoming. - Marnk1118

So polite and welcoming. Great personality. Was efficient in scheduling both mine and my husbands vehicles.

Bryan is very helpful and has great customer service. - jim.zutaut

Bryan is very helpful and has great customer service. He keeps the customer updated on the status of the repair

The service for my 2024 Ford Escape was excellent. - j-clark07

The service for my 2024 Ford Escape was excellent. I took my car in the night before to have the oil changed along with the works plan to check everything out. It was ready for pick up by 10:00 am the next morning. Thanks for your quick service.

Prompt professional advice and service. - pkrezk

Prompt professional advice and service. Thorough review of all systems. Vehicle returned when promised and clean.

Fast service, comfortable waiting room. - paul.mayton

Fast service, comfortable waiting room. friendly and helpful staff. clean facility. everything was excellent. 10/10

Great service. - ladeboss

Great service. Always keeping to time as promised. My car is well taken care of. Oscar has been very consistent in ensuring l get enough info about what’s going on with my car.

With the closing of Antwerpen in Owings Mills, I was - Dan

With the closing of Antwerpen in Owings Mills, I was concerned. But Brooke was there - a familiar face - and she took great care of me. I love Brooke!

Brought car in for a warranty recall. - tom.maybach

Brought car in for a warranty recall. They went through a thorough inspection, notified me of the results and sent me on my way.

I brought my car in for maintenance check and it was very - Anon

I brought my car in for maintenance check and it was very smooth and service was very helpful

I love how they come to pick your car up and return it - Joe

I love how they come to pick your car up and return it when done, leaving you room to do your daily activities with out interruptions. Also, my service representative was very knowledgeable. Thanks Koons!

Pros: Employees are friendly and helpful. - joannakay16

Pros: Employees are friendly and helpful. The shuttle service is very convenient. Cons: The service cost was quoted over the phone but the bill was $80 higher. It was lowered when I asked why it was different than promised but the coupons were removed after matching the quote. I only realized it later on. The Zurich Protection plan is supposed to cover the car inside and out. The next day I opened the trunk and saw it was not cleaned at all. I don't know if the trunk is not included (why wouldn't it be with a $1300 package?) or if they forgot about it. (I'd much prefer it if the package was not mandatory when purchasing a car.) There are some issues with Mitsubishi but it's on the manufacturing quality and not the dealership.

Service was excellent and fast. - Lori.a.young

Service was excellent and fast. I will continue to use Greenbelt Honda for all future service needs.

I scheduled an appointment with #jaguarhuntvalley for a - Tamara Vega

I scheduled an appointment with #jaguarhuntvalley for a vehicle inspection. Jonathan, aka “Yoni”, was my service representative. He provided excellent customer service by answering all of my questions and supporting me with getting the services needed for my new vehicle. Unfortunately, I did not pass my inspection the first time around but Yoni talked me through everything I needed to get done which helped to make it a seamless process. I was in and out of the dealership within 15 minutes for my re-inspection. Thanks Yoni!

Everyone there was friendly and knowledgeable, I was - Gore5143

Everyone there was friendly and knowledgeable, I was especially appreciative of how easy the made it for me to reschedule when a schedule conflict came up !

I had a problem starting my car and I called and made an - calvinandclaudiabell

I had a problem starting my car and I called and made an appointment with the customer service representative. After the dealership evaluated the electrical system, it was determined that I needed to have the battery replace. It appears that I got eight years of faithful service from my old battery and the replacement was more than justifiable. My car was returned to me and although it is twenty three years old, it still drives and looks like a new car.

Excellent customer service nice experience recommended to - jjaldin90

Excellent customer service nice experience recommended to visit this place took my car for maintenance I’ll be back

Super focused on your needs. - BCWAYO

Super focused on your needs. Great customer service from Brian. He got me in and out.

I brought my car in for repair. - nmagdeburger

I brought my car in for repair. The part was not immediately available, which I had no complaint; however, communication about timing of repair could have been better. I had to call for updates and received one that told me they took another car in front of mine after telling me that they were working on mine. It made my plans very complicated.

Michaell was knowledgeable, kinds, and patient. - sdyakam

Michaell was knowledgeable, kinds, and patient. Very appreciative of his service. Never had a bad encounter at this dealership.

Friendly service Cortez was awesome. - Dave2kay

Friendly service Cortez was awesome. Valet service was nice to have. Need water and coffee bar though.