870 Maryland SRT Service Centers

I took my vehicle in because the engine light was on. - Very Satisfied

I took my vehicle in because the engine light was on. After a diagnostic test, I was informed and showed what the problem was. One of the parts had to be ordered and it took about a day. I was kept informed about the progress every step of the way. I am pleased with the service team member Dennis Windsor. He kept me abreast and the customer service is fantastic!

My experience with Toyota Service Center in Marlow - Yvonne58

My experience with Toyota Service Center in Marlow Heights, Md was amazing. The Service advisor Steve A. is professional and knowledgeable. He listened Carefully to me regarding my vehicle concerns. He was spot on about what the problem may have been. He checked to see if I was under warranty. He explained the process to leave with a loaner if necessary until my vehicle was completed in a day. All staff I came in contact with made my first service experience wonderful. The pricing was also reasonable for my oil change and Tire rotation. I Drove away happy. Keep up the excellent customer service. Yvonne M

Incompetent - DieselWK

I took my Grand Cherokee to get service and repairs. After 6 months of poor and incomplete work done by their mechanics, I will never return. So sad because they are the closest dealer. They can't even get a recall repair right.

My wife and I bought our vehicle from Philmark Motorcars... - james9

My wife and I bought our vehicle from Philmark Motorcars on December 2005, ever since, every time when our vehicle needs service we take it to Philmark Motorcars. We have been very happy with over all experience with the dealership and the crew that we have been dealing with. We are planning to buy a second vehicle shortly and my first and last stop would be "Philmark Motorcars". We like to thank you for making us part of your family because you guys treaded us like one. Sincerly, James

Have to have my vehicle put in the shop ,Had a problem... - Momoo

Have to have my vehicle put in the shop ,Had a problem but the Problen was resolved ,I was have a very very bad day but all is well

Charley in service was awesome, straight forward and - Stevenk

Charley in service was awesome, straight forward and incredible to work with. Did some things I needed as a courtesy and car back when promised

service dept will not take appointments. - brguest302

service dept will not take appointments. Their web site allows you to schedule your appointent, day & hour, but it is first come first service. So don’t buy your car here. We can’t get a recall completed from them for 2 years now.

Took my car in for a recall only to pick it back up with... - Kellee777

Took my car in for a recall only to pick it back up with a massive radiator leak, which it never leak anything before going there. Never again will I go there again

Warranty issues r not serviced timely. - Sis

Warranty issues r not serviced timely. Almost 2 months no new transmission want except calls. Transmission is covered by fidelity warranties.