873 Maryland SRT Service Centers

I hit a deer with my Jeep Grand Cherokee. - lisa.styron

I hit a deer with my Jeep Grand Cherokee. Rich Jenkins did an OUTSTANDING job on the body work. I cannot thank him enough for his skills and care with my vehicle. I am very happy with the body work!!! Thanks, Rich! :) Lisa Hoban-Styron

Not happy at all with the maitinance of vehicle - Johnson7*

Hadn't had the car 2months had to have battery replaced had to get wheel alignment and change break pads in the front of the vehicle

We came in for routine maintenance, oil change and wiper... - Charlotte.ann.charlie.hu

We came in for routine maintenance, oil change and wiper blades. My husband hates a dirty SUV so I decided to splurge on detailing. James called me and said our battery had a low charge. It was original and we just had to jump start our compact car and replace the battery. Didn’t want to do that again. Got the new battery and transmission tune up. What we got back felt like a new car. I didn’t realize how loud the wipers were until we replaced them and they were silent. The detailing was superb. My husband couldn’t believe they cleaned all evidence of our 3 yo daughter. We love James!

I took my vehicle in because the engine light was on. - Very Satisfied

I took my vehicle in because the engine light was on. After a diagnostic test, I was informed and showed what the problem was. One of the parts had to be ordered and it took about a day. I was kept informed about the progress every step of the way. I am pleased with the service team member Dennis Windsor. He kept me abreast and the customer service is fantastic!

My experience with Toyota Service Center in Marlow - Yvonne58

My experience with Toyota Service Center in Marlow Heights, Md was amazing. The Service advisor Steve A. is professional and knowledgeable. He listened Carefully to me regarding my vehicle concerns. He was spot on about what the problem may have been. He checked to see if I was under warranty. He explained the process to leave with a loaner if necessary until my vehicle was completed in a day. All staff I came in contact with made my first service experience wonderful. The pricing was also reasonable for my oil change and Tire rotation. I Drove away happy. Keep up the excellent customer service. Yvonne M

Incompetent - DieselWK

I took my Grand Cherokee to get service and repairs. After 6 months of poor and incomplete work done by their mechanics, I will never return. So sad because they are the closest dealer. They can't even get a recall repair right.