870 Maryland SRT Service Centers

Friendly and informative advisor. - Patrickli

Friendly and informative advisor. Sevice was pretty fast. Helped check service history to verify what was needed as I use multiple dealerships for service.

I brought my car in for maintenance check and it was very - Anon

I brought my car in for maintenance check and it was very smooth and service was very helpful

Pros: Employees are friendly and helpful. - joannakay16

Pros: Employees are friendly and helpful. The shuttle service is very convenient. Cons: The service cost was quoted over the phone but the bill was $80 higher. It was lowered when I asked why it was different than promised but the coupons were removed after matching the quote. I only realized it later on. The Zurich Protection plan is supposed to cover the car inside and out. The next day I opened the trunk and saw it was not cleaned at all. I don't know if the trunk is not included (why wouldn't it be with a $1300 package?) or if they forgot about it. (I'd much prefer it if the package was not mandatory when purchasing a car.) There are some issues with Mitsubishi but it's on the manufacturing quality and not the dealership.

Excelente servicio muy atento y mucha amabilidad lo - Carlos Martinez

Excelente servicio muy atento y mucha amabilidad lo recomendaría a todo el mundo es un servicio excepcional

I brought my car in for repair. - nmagdeburger

I brought my car in for repair. The part was not immediately available, which I had no complaint; however, communication about timing of repair could have been better. I had to call for updates and received one that told me they took another car in front of mine after telling me that they were working on mine. It made my plans very complicated.

I scheduled an appointment with #jaguarhuntvalley for a - Tamara Vega

I scheduled an appointment with #jaguarhuntvalley for a vehicle inspection. Jonathan, aka “Yoni”, was my service representative. He provided excellent customer service by answering all of my questions and supporting me with getting the services needed for my new vehicle. Unfortunately, I did not pass my inspection the first time around but Yoni talked me through everything I needed to get done which helped to make it a seamless process. I was in and out of the dealership within 15 minutes for my re-inspection. Thanks Yoni!

Sheryl Lexus of Annapolis always seems to have the - jfm1125

Sheryl Lexus of Annapolis always seems to have the customers needs first and willing to address problems in a professional manner

Marjorie is an amazing person to work with at Waldorf - Cmviolette

Marjorie is an amazing person to work with at Waldorf Toyota Service Department. She went above and beyond to make sure I was taken care of and the service on my car was done very timely and professionally. If you need your vehicle serviced I would recommend contacting her and she will treat you the same. I can’t say enough good things about her. Christopher Violette

Super focused on your needs. - BCWAYO

Super focused on your needs. Great customer service from Brian. He got me in and out.

I appreciate everyone’s efforts to maintain my car - Gogo

I appreciate everyone’s efforts to maintain my car without any stress on my part. Thank you!

I’ve had good experiences getting my Kia serviced here. - sunnysideup

I’ve had good experiences getting my Kia serviced here. The staff is knowledgeable and straightforward.

Excellent service and excellent customer service and - Hboord

Excellent service and excellent customer service and knowledgeable staff. Technician is very nice and accommodating.

What is the way better dealership bought my car from - Poamd7

What is the way better dealership bought my car from Owings Mills this time but I take it to my service advisor Youssef who’s the best at Mercedes-Benz Catonsville you gotta love that team! Thanks everyone

Domonique provided outstanding customer service and was - Candyrmayo1

Domonique provided outstanding customer service and was so attentive to my needs during my time spent at the service department. He is hands down one of my favorite people at Passport BMW. I know I wasn’t the easiest person to deal with on this particular day but he remained patient and ensured that I was a satisfied customer.

Excellent, friendly service. - shans

Excellent, friendly service. Nice waiting area and restroom. Appointment time is respected at this service department.

My car needed a part that was back ordered for an - Steven

My car needed a part that was back ordered for an indefinite amount of time. Sarah did an excellent job keeping me updated on the status of my repair and ensured I had a loaner that could fit my family’s needs. Great customer service!

Wantz Taneytown is wonderful. - librapeach

Wantz Taneytown is wonderful. They are excellent at explaining any issues and are very accommodating. Last year I had a dead battery on a Saturday morning. I called them and they drove to my home in Littlestown to pick up my car and drove it back to my home once the work was completed, I never had to leave my house. I cannot say enough good things about them. I trust them and wouldn't go anywhere else. It gives me peace of mind knowing I can count on them. Celeste Brown Chevy Equinox owner

SEAN is great at what he does at Nissan Service Center - D_WOOD_21

SEAN is great at what he does at Nissan Service Center and customer service. Worked with Sean and Ray and they were courteous, polite, answered all my questions thoroughly and timely. Ms. Terry the cashier was friendly, polite and efficient too. 10 out of 10 service!

They were very friendly, fast and professional. - mercedes Silvestri

They were very friendly, fast and professional. Adrienne was extremely understanding and took the time to listen to our needs. We were back on the road same day. She is the best Service Advisor I’ve dealt with!!!! Thank you!

Jay, the Service Manager was excellent. - Mark

Jay, the Service Manager was excellent. He kept me informed as my service work was done and had my vehicle ready before I expected. Keep up the good work!

Very professional was there when I needed them. - amarecortzestanley123

Very professional was there when I needed them. I had no problem at all. We'll recommend them to anyone with the same kind of car.

It was a pleasure having my vehicle serviced here. - 1Oldcowboy

It was a pleasure having my vehicle serviced here. The service advisor (Miguel) was great. He was informative, knowledgeable and kept me up to date while the vehicle was being serviced. He was also very helpful to me as I’m handicapped with mobility and breathing issues. I appreciated his help with my retrieval and replacing my wheelchair in the storage area. Great service and great staff (Miguel) and couldn’t ask for anything more.

My first time at Bannister Ford, since Sheehy ford. - nvestspears

My first time at Bannister Ford, since Sheehy ford. Took my SUV to get diagnostic and is now waiting for the part, however, there was a miscommunication with the Service Advisor, re pick up instructions on the vehicle, Ms. Diaz, with her pleasantness, she stated it was a 100% her fault and went beyond of duty to make it right immediately! Kudos for her fast service in making it right. That was good customer service! We need more customer service and patience!

We have been dealing with Diehls Ford for many years. - Daniel Weimer

We have been dealing with Diehls Ford for many years. The best service around. Thanks to Eric Diehl and the best service department!

All employees have been Polite, helpful and kind when I - Russ. Gin

All employees have been Polite, helpful and kind when I bought the vehicle and every time I had it in for service.

All the service staff are excellent. - peterfrevel

All the service staff are excellent. Joe has assisted me a number of times, and Angela is fabulous!

man they are the best in what they do! - mfgillis

man they are the best in what they do! they are helpful nice and welcome you in many ways

Service in June addressed one of many issues with my new - tlouis

Service in June addressed one of many issues with my new purchase--completed the recall service. However, my request to update the infotainment system wasn't addressed, to provide me with the fob replacement code wasn't addressed, conduct a satisfactory detailing of my new purchase wasn't addressed. Furthermore, my repeated texts to Molly were never answered. In summary, I caution against using Johnson KIA for service.

Exceptional customer service, explain everything for - dms423864

Exceptional customer service, explain everything for better understanding, vacuum the inside just for an oil change along with first time discounts!!!

Darrell was a very good with my concern about my car was - Mae Cain

Darrell was a very good with my concern about my car was very professional and very polite. Did a very good job.