873 Maryland SRT Service Centers

I had a service appointment on February 19, 2024 to have - moser39

I had a service appointment on February 19, 2024 to have a transmission and coolant service on my Avalon. The scheduling person Gabby was very capable, competent, and sincere. She was very knowledgeable about the process and very kind.

I had initial bad service experiences here, but recently, - mcaster55

I had initial bad service experiences here, but recently, after needing to return as my usual Volvo dealer could get me in in a timely manner, I think differently of service and sales . Jermaine , sales helped me out so much by contacting the service manager on a Saturday, as my vehicle xc60 inscription’s FOB had shorted out , windows , hatch , alarm was up and down, going off . Plus Denny the service manager aptly called me immediately after I had left him a message of ‘unhappiness’ as I had just got it home the night before. So Thanks you all ! Thx Adam for the new service manager and grateful to Jermaine ! Blessings! Mark

Great service. - cbg142

Great service. Always on top of what is needed. Love the fact I can do drop in too.

Very efficient Explained current service with a - sweiner999

Very efficient Explained current service with a video Future service was discussed Hugo helped me search the internet for a related Porsche aftermarket item

Great dealership, I would highly recommend this - Rabrown35

Great dealership, I would highly recommend this dealership for their excellent service. Staff was very informing.

Derek is without question one of the most professional - JSmet

Derek is without question one of the most professional and polite person I have met. He makes certain the customers are taken care of, he keeps you informed. I appreciate his hard work every time I show up for service, He knows his business and his customers. We are lucky that Academy has him.

Daniel is quick to reach out and very helpful. - Sstone908

Daniel is quick to reach out and very helpful. Highly recommend for any wants and needs!

I have always enjoyed the professional and welcoming - charles.holly1952

I have always enjoyed the professional and welcoming treatment I receive at Honda of Qwings Mills.

So polite and welcoming. - Marnk1118

So polite and welcoming. Great personality. Was efficient in scheduling both mine and my husbands vehicles.

Very happy with the Mini/BMW dealership in Annapolis. - JKS

Very happy with the Mini/BMW dealership in Annapolis. Easy to book appointments for service. Communication from the service team is effective.

I alway have an AWESOME experience with John - d_hagelin

I alway have an AWESOME experience with John Murray/Service Advisor. Fixed and On Time 👍👍👍👍👍

Prompt professional advice and service. - pkrezk

Prompt professional advice and service. Thorough review of all systems. Vehicle returned when promised and clean.

Great service. - betheatwana

Great service....sometimes the wait can be a little long but the customer service outweigh the wait time.

Fast service, comfortable waiting room. - paul.mayton

Fast service, comfortable waiting room. friendly and helpful staff. clean facility. everything was excellent. 10/10

They are friendly and stepped up to the service what - Aissac01

They are friendly and stepped up to the service what customer needs. Keith is very good in customer service, I am satisfied with the service they have provided. I have given them top notch service provider. I recommend them highly to anyone who owns Toyota to do the service at this shop

With the closing of Antwerpen in Owings Mills, I was - Dan

With the closing of Antwerpen in Owings Mills, I was concerned. But Brooke was there - a familiar face - and she took great care of me. I love Brooke!

The young lady at the front desk was very polite and - Towanda

The young lady at the front desk was very polite and helpful and the service department staff was friendly and helpful as well. Like how the mechanic serving my vehicle sent me a video of what exactly needed done. Also there was no pressure for some of the work that didn’t need to be done right away but I told them to take care of it while I was there. Also keep sending me discount coupons which makes repairs a little more affordable. The car loaner staff was also accommodating and friendly as well. This is why I drive about an hour to bring my vehicle in for service. I brought my vehicle here as well. Thank you BMW of Annapolis.

I brought my car in for maintenance check and it was very - Anon

I brought my car in for maintenance check and it was very smooth and service was very helpful

I love how they come to pick your car up and return it - Joe

I love how they come to pick your car up and return it when done, leaving you room to do your daily activities with out interruptions. Also, my service representative was very knowledgeable. Thanks Koons!

Pros: Employees are friendly and helpful. - joannakay16

Pros: Employees are friendly and helpful. The shuttle service is very convenient. Cons: The service cost was quoted over the phone but the bill was $80 higher. It was lowered when I asked why it was different than promised but the coupons were removed after matching the quote. I only realized it later on. The Zurich Protection plan is supposed to cover the car inside and out. The next day I opened the trunk and saw it was not cleaned at all. I don't know if the trunk is not included (why wouldn't it be with a $1300 package?) or if they forgot about it. (I'd much prefer it if the package was not mandatory when purchasing a car.) There are some issues with Mitsubishi but it's on the manufacturing quality and not the dealership.

Scheduling a service for my car was easy—took care of - Coltxcam

Scheduling a service for my car was easy—took care of everything online. Fernando was my advisor, he helped me find the tires I was looking for. He was polite, quick, and a good communicator. 10/10 recommend this dealership.

I scheduled an appointment with #jaguarhuntvalley for a - Tamara Vega

I scheduled an appointment with #jaguarhuntvalley for a vehicle inspection. Jonathan, aka “Yoni”, was my service representative. He provided excellent customer service by answering all of my questions and supporting me with getting the services needed for my new vehicle. Unfortunately, I did not pass my inspection the first time around but Yoni talked me through everything I needed to get done which helped to make it a seamless process. I was in and out of the dealership within 15 minutes for my re-inspection. Thanks Yoni!

Everyone there was friendly and knowledgeable, I was - Gore5143

Everyone there was friendly and knowledgeable, I was especially appreciative of how easy the made it for me to reschedule when a schedule conflict came up !

I had a problem starting my car and I called and made an - calvinandclaudiabell

I had a problem starting my car and I called and made an appointment with the customer service representative. After the dealership evaluated the electrical system, it was determined that I needed to have the battery replace. It appears that I got eight years of faithful service from my old battery and the replacement was more than justifiable. My car was returned to me and although it is twenty three years old, it still drives and looks like a new car.

The first dealership I go to for years. - edward.hynes

The first dealership I go to for years. Great service and awesome people.that treat you with respect.

Super focused on your needs. - BCWAYO

Super focused on your needs. Great customer service from Brian. He got me in and out.

I brought my car in for repair. - nmagdeburger

I brought my car in for repair. The part was not immediately available, which I had no complaint; however, communication about timing of repair could have been better. I had to call for updates and received one that told me they took another car in front of mine after telling me that they were working on mine. It made my plans very complicated.

My car needed a part that was back ordered for an - Steven

My car needed a part that was back ordered for an indefinite amount of time. Sarah did an excellent job keeping me updated on the status of my repair and ensured I had a loaner that could fit my family’s needs. Great customer service!

Service advisor was excellent. - Blancho2

Service advisor was excellent. He told me everything I need to know pertaining to my car. He was professional and hospitable. He exceeded my expectations.