600 Maryland Used Car Service Centers

Josh is the perfect service writer. - Jaeffron

Josh is the perfect service writer. Always very pleasant and helpful.. real asset to your company.

The Dealership really runs a tight ship! - bpayattention

The Dealership really runs a tight ship! Everyone is pleasantly attentive. Especially my Rep. ALYSIA!

I scheduled an appointment with #jaguarhuntvalley for a - Tamara Vega

I scheduled an appointment with #jaguarhuntvalley for a vehicle inspection. Jonathan, aka “Yoni”, was my service representative. He provided excellent customer service by answering all of my questions and supporting me with getting the services needed for my new vehicle. Unfortunately, I did not pass my inspection the first time around but Yoni talked me through everything I needed to get done which helped to make it a seamless process. I was in and out of the dealership within 15 minutes for my re-inspection. Thanks Yoni!

Super focused on your needs. - BCWAYO

Super focused on your needs. Great customer service from Brian. He got me in and out.

Friendly service Cortez was awesome. - Dave2kay

Friendly service Cortez was awesome. Valet service was nice to have. Need water and coffee bar though.

Best place in town! - mariahcdent

Best place in town! Extremely well managed, efficient, and professional. Also, so encouraged to see females in leadership with your company!

Very professional was there when I needed them. - amarecortzestanley123

Very professional was there when I needed them. I had no problem at all. We'll recommend them to anyone with the same kind of car.

My first time at Bannister Ford, since Sheehy ford. - nvestspears

My first time at Bannister Ford, since Sheehy ford. Took my SUV to get diagnostic and is now waiting for the part, however, there was a miscommunication with the Service Advisor, re pick up instructions on the vehicle, Ms. Diaz, with her pleasantness, she stated it was a 100% her fault and went beyond of duty to make it right immediately! Kudos for her fast service in making it right. That was good customer service! We need more customer service and patience!

All the service staff are excellent. - peterfrevel

All the service staff are excellent. Joe has assisted me a number of times, and Angela is fabulous!

The service was good. - dellapur

The service was good. I didn't have to wait long. I would highly recommend.

Exceptional customer service, explain everything for - dms423864

Exceptional customer service, explain everything for better understanding, vacuum the inside just for an oil change along with first time discounts!!!

I came in the other day for a regular maintenance check. - darobshaw

I came in the other day for a regular maintenance check. My assigned service advisor was Bryanna Tate. She was very friendly, attentive, and knowledgeable. She provided a clear and detailed repair estimate. In discussing the services identified in the repair estimate, she invited questions, and answered respectfully. Some of the necessary work required ordering parts, and a later return for the service. That evening, I received a voice mail from Bryanna informing me the parts had been ordered and delivered, and that I could call back to schedule the service. I appreciate the timely response and her effort to complete the job.

Darcars Baltimore Service Center: I have always had - Ms. Scion

Darcars Baltimore Service Center: I have always had great experiences with Darcars service center in Baltimore, over about 15 years. They have never disappointed me. My most recent contact with Jessica at the front desk was extremely positive. I highly recommend them!

Had to take my Hyundainhere for a radiator problem. - jrpritts

Had to take my Hyundainhere for a radiator problem. Long story short, the car was under warranty, and the dealer claimed damage was from outside source and would not cover under warranty. I did not buy the car here. Thomas wanted $1400 to conduct the repair. I got the new Radiator at Weimer Hyundai where I purchased the vehicle at cost and then took the vehicle to Timbrrok Nissan for the repair. Total cost for repair was actually not quite $700. Do not deal with Thomas service department. They are as crooked as a dog's hind leg. Look at the cost disparity. I paid half what Thomas wanted to fix it. I would not buy a matchbox car from Thomas.

I've been to going to O'Donnell ever since I bought my - TD

I've been to going to O'Donnell ever since I bought my first Honda in 1994. Their service department was always reliable up until the past 5 years when there appear to be more recalls. They don't seem to care to service the recalls. I'm still waiting to get service for 2 recalls - one that's been out for 2 years and a more recent and serious problem with the fuel pump. Despite the serious nature of the recall, and Honda issuing a notice as to the serious nature of the problem (possibly causing accidents) and to get the problem fixed at any Honda dealership ASAP, they actually had an automated message stating that if you didn't have a problem, then they would be scheduling repairs in March 2025!When I called back in January, the tech tells my car was scheduled for repair in April 2025. They apparently decided to just schedule it to be fixed along with the other recall that had been scheduled last year (summer 2024)! We have a road trip scheduled and the tech was rude and didn't care. I've purchased 3 Hondas from O'Donnell, but never again. You've lost a long time O'Donnell Honda customer.