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Smart Center Annapolis - Annapolis, MD

On 8/23/2009 1:12:57 AM hartka47 wrote:
Angela was my main contact, but when I dropped in unannounced one day and she was not there, Chris jumped right in an answered my questions.
Since I had to work through the reserve\order\receive system over the period of a year and 4 months, Angela had to answer a lot of my questions about all kinds of things related to my order. Angela volunteered information before I had to ask, she always returned my calls, and called me if something was up.
On the day I picked my car up, I just wanted to jump in and leave, but she patiently convinced me let her go over the whole car with me - What I learned, came in very usefull.
Not related to the dealer, but the web-site. Why did you remove the configurator. I found that people were very interested in that and it emphasised that even with options, the cost is reasonable.

Smart Center Annapolis - Annapolis, MD

On 8/20/2009 2:10:49 PM rlmltownshend wrote:
Our experience in buying a SmartCar was great from start to finish. After I had told Mr. Denman the specific items I wanted on my car, he also added me to the "orphan list." I ordered the car in Summer 2008, thinking I would have to wait 12-18 months. However, Mr. Denman called me about several "orphan" cars, and I agreed to buy the second one. We went over to Annapolis, MD. Jan. 16, 2009, and bought it, and I drove it home (approx. 106 miles to Salisbury, MD) on two gallons of gas-- AWESOME!!!

We have had occasion to call with questions several times, and each time we have been quickly answered and are totally delighted with the car and the response.