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Latest Massachusetts Dealer Reviews
On 7/3/2009 11:20:54 PM jeffco55 wrote:I was interested in the Honda Civic Hybrid so I test drove it and even though I wasn't completely sold on the car I was curious to see how much they were selling for (hybrids tend to have a markup when gas prices are high). When the salesman came back with numbers, I decided that I wanted to go home and think about it - so he got angry at me because he went through the two minute process of looking up the price of the car and I didn't want to buy the car right then and there. So sorry that I wanted take more than 5 minutes to decide about spending $23K. He could have cared less if I was happy with the car. He just wanted a sale. I won't go back to Herb Chambers for anything.
On 7/3/2009 10:56:18 PM jeffco55 wrote:I purchased my first BMW, a used 2005 330ci coupe, from BMW Peabody a few years ago and couldn't come away from the experience with one bad thing to say. My salesman, Frank, was extremely professional and polite throughout the entire process. Another customer was seriously thinking about buying the same coupe that I wanted (they actually came in to buy the car an hour after I had already signed the P&S), but Frank did not disclose any of this until I finished signing all of the papers because he didn't want to pressure me into buying the car. When I came to pick up the car, they spent a good 45 minutes getting me familiar with all of the controls and answering all my questions. I've been back periodically for servicing and to test drive some of the newer models and I get the same friendly service every time.