1,193 Massachusetts CODA Service Centers

AWFUL EXPERIENCE - NEVER BUY A CAR FROM THIS PLACE: - tjenius68

AWFUL EXPERIENCE - NEVER BUY A CAR FROM THIS PLACE: I paid about $3000+ for the extended warranty on my new 2022 Subaru Forester. I inquired about having the dealership installing an electric starter. They quoted me a price in the $600+ range. Spin City Auto Glass said they would install the same unit for around $340 so I went with them. In the end, the unit that was installed was causing my battery to short out. When I brought it to Stateline Subaru Maintenance Departmentto see what the issue was, I was told that my extended warranty was null and void because I had someone else other than a Subaru dealership install the remote starter/ plug into the original electrical system other than Stateline. I was furious. Spin City Auto Glass removed the unit and gave me my money back --- and the battery short issue ceased. THE KICKER: Spin City Auto Glass is the company that Stateline Subaru contracts to install their Remote Starters. The owner of Spin City told me this when I dropped off the remote starter that was uninstalled. When I informed the Stateline Maintenance team that this voided warranty should be reinstated because SPIN CITY does all their remote staters anyways, I was told to "go POUND SAND. The warranty on the electrics of my new Subaru would not be reinstated." Honestly -- you cannot make this SHADY and awful customer service up.

On time and accurate - Ace is the place

Molly Rouille, service advisor, knows my car and is always giving accurate, on time service. I purchased my car at another dealership but the service department was too much like a factory. Lance has the personal attention and accuracy that you want. I will shop for my next car at Lance.

After an extensive search for a particular GMC pickup... - Pickup Putdown

After an extensive search for a particular GMC pickup with specific options Sudbay was found to have a truck that matched. A deposit was placed and the vehicle build-sheet was printed. After traveling a very long distance from out of state a truck was presented and paperwork was completed. When the truck was inspected certain options were not present. The VIN number didn’t match the build-sheet. This was not the truck that the deposit was meant to hold. The truck that we researched, reserved, traveled to purchase had been sold to another buyer, out from under us. This was a very disappointing and frustrating experience...

Staff is excellent. My service appointment was on time... - Bob

Staff is excellent. My service appointment was on time and the staff was very accommodating. Plus they did a great job on my car! I would definitely recommend having your car serviced there.

Received a great deal on tires. - davem1069

Received a great deal on tires. Quick turn around and great service. Always have great service here. My family has bought 3 vehicles here, the sales department is top notch.

Wonderful experience! - Lcote96

I had a great experience at this dealership. I recommend Alex Ginsberg he is very efficient and answered all of my questions that I had!