1,191 Massachusetts Honda/1000 Service Centers

Thank u Samantha she was kind very helpful on the phone... - Hitman413

Thank u Samantha she was kind very helpful on the phone very Polite as soon I got there she came looking for me that’s what’ u call good service 🙋‍♂️

August 20, 2020: Recently l had major work done on my car... - Mdelvpars

August 20, 2020: Recently l had major work done on my car at Bertera Chrysler Jeep on Riverdale Street. The service department was very kind and professional in diagnosing my needs and then providing them at a reasonable cost. Hats off to Allie and the service advisor team, and Bob who is a highly skilled automotive technician. I strongly recommend this dealership’s service department to anyone! Marguerite Parsons

After my previous review, I would like to thank bertera... - Phil Lanouette

After my previous review, I would like to thank bertera and Dave Flag for coming through with the repairs. I would recommend this service department and dealership.

HORRIBLE service! - MPestana

Scheduled and appointment for service. I was told 2-3 days. It took 16. Not even a apology just attitude. Lied to through the entire process. I was told I should have had it serviced where I bought it if I didn't like it. Wow.

This review is for the whole service department team... - Jophel Luis

This review is for the whole service department team starting from JEREMY REDMOND, BRITTANY HAILE, BRENDA, and SCOTTIE. I’ve been into a lot of Subaru service department from NY and MA and i have experienced the worst customer service from there but BERTERA SUBARU SERVICE DEPT is very different. They have, by far, the best customer service and I brought my car a couple of times already for repairs and every time i bring my car in, i always get my car back in perfect condition. BRITTANY has been my service consultant every time i go there and she has been very helpful. SCOTTIE has been picking me up and dropping me off wherever i need to go and he has been outstanding in that category. Overall, i would give the whole service department team 10/10 stars if i can. Thank you!

The whole service team at BEST was very accommodating. - ajf2118

The whole service team at BEST was very accommodating. The did their best to make the experience as painless as possible.

Thank goodness for Erik! - NMallen

From the moment I spoke with Erik, I knew I was in good hands. A tow truck company severely damaged my car during a routine tow and I was referred to Bezema from the dealership. I spoke with Erik and explained the situation. Once I gave the go-ahead to fix the car, he and his staff worked to ensure they met the timeline they promised me. I was so relieved when I picked up my car and it looked absolutely perfect! Not only did they fix and clean the outside of my car but they also professionally detailed it. My husband and I are so pleased with the service and we will be going back to Erik and his shop for all of our automotive needs going forward. Thank you, Erik!! Nicole & Michael

Awesome Service The Andover staff at Bill Deluca - Jake

Awesome Service The Andover staff at Bill Deluca Chev-Cad Is great keep it up

Service was fantastic nice people very helpful. - Gary

Service was fantastic nice people very helpful. Pleasure to come and have service done. See you next time.

I was impressed with the professional attitude of all the... - Kp5m9bl

I was impressed with the professional attitude of all the people in the service department. They kept my informed and got the work done in a timely manner. I would highly recommend this dealership and service department to anyone looking for a car. Kpl

They did a great job on a small warranty issue and got me - CAPT.ERIC8

They did a great job on a small warranty issue and got me in and out very quickly.

Brought my x5 in for diagnosis on over heat decided to go - gabriellesherman

Brought my x5 in for diagnosis on over heat decided to go with their service. Paid $1,800. The next day after receiving my car back not even 24 hours, the belt in the engine blew apart and damaged the some of the engine, now they want almost $6,000 to fix something they damaged. I have a handicapped child and this is my only car , they now want their loaner back because I can't afford the $6,000 right now and shouldn't have to pay!! Not good.

Jason this morning was very welcoming and made my process... - zelmallah

Jason this morning was very welcoming and made my process very easy with getting my car in for detail this morning. I was in an out in 5 minutes and my shuttle was waiting for me outside. Very impressed. Will definitely do my next services at BMW of West Springfield.

Thank you Bob pion for servicing my car! - Drosike

Thank you Bob pion for servicing my car! It was quick and my service advisor Kyle small was very informative and easy to talk to. I will be back again.

Excellent buying experience!! Purchased my vehicle from... - Frank B.

Excellent buying experience!! Purchased my vehicle from Boch Maserati last week and very pleased with Mark Doran and Jesse Berger services. The staff is very easy to deal with and professional, you won't find pushy salesmen at this dealership. I will definitely buy again from them when we upgrade.