1,196 Massachusetts SRT Service Centers

DANIEL SMITH, Service Manager, had good rapport with his - maureenwilliams17

DANIEL SMITH, Service Manager, had good rapport with his staff, which translates to respect shown to and by customers. We need to trust the people who keep our vehicles safe on the public's roadways.

Been going to Mastria Nissan service department for - TRAVD20

Been going to Mastria Nissan service department for years. Great service advisor and the technicians care..

I have product loyalty to Ford and dealer loyalty to - far1951

I have product loyalty to Ford and dealer loyalty to Mathieu Ford. Anyone can sell a car but what has kept me coming back was the Service Department. Good job!

Brought my Outlander in for routine service. - Happy and relieved

Brought my Outlander in for routine service. Car was taken in right away and returned with everything completed, including a recall that I didn’t even know vehicle had. Very happy Midstate will take care of my car!

Service was quick and well done. - tourism_hilly.4e

Service was quick and well done. They kept me up to date with their video updates.

Everything was excellent, including to, but not limited - MassNole76

Everything was excellent, including to, but not limited to Customer Service, Facilities and the Service Technicians.

Excellent service, Joshua was very helpful. - jcc1962nh

Excellent service, Joshua was very helpful. Fifteen words are not needed for every service appointment

Communication and detail about my issue helped. - silverfire5464

Communication and detail about my issue helped. The team from beginning to end was awesome

The dealership is clean and the service is very - eshua.mbua

The dealership is clean and the service is very professional. Advisors are very knowledgeable and helpful.

Excellent service and communication from Michael in - ihatanaka

Excellent service and communication from Michael in Service Dept. Work was completed as promised. Very satisfied!

Service was great they they met all my requirements and - bigzekezx9

Service was great they they met all my requirements and attended to my needs in and out in a timely fashion

Service was easy. - Mattd66

Service was easy. They have new technology when you enter that senses alignment and tread depth. Impressed by that.

Friendly informative people working there. - Auto

Friendly informative people working there. Explained everything thoroughly Very satisfied with their help I got

They repaired the damage to my Telluride quickly and - sdifelice

They repaired the damage to my Telluride quickly and professionally. The body work was some of the best I've had done and the service from James and the rest of the McGovern KIA team was top notch!

Mini of Rockland, friendly and knowledgeable staff. - Louannwright11

Mini of Rockland, friendly and knowledgeable staff. Great service provided, no complaints to be had.

They always take good care of me. - TdCm82295

They always take good care of me. Very friendly and do honest work on my car.

I have had my Acura for 1. - Jwbt

I have had my Acura for 1.5 years and have had only positive experiences with Acura of Boston. Francis in the service dept. is wonderful- fun, so pleasant and enjoyable to interact with, and he was in regular contact to update me on my car’s status.

Excellent customer service. - egeorge1

Excellent customer service. My car was taken at the appointment time. Great auto service care

Great customer service and returned my car in a timely - nalin.storm

Great customer service and returned my car in a timely manor. I will definitely be coming back to Audi Shrewsbury.

Great job in a timely manner and great customer service. - Spratt88

Great job in a timely manner and great customer service. I like the videos shown about my inspection and explanations in review

very satisfied with the service and sales, always - Igorcoutinho86

very satisfied with the service and sales, always excellent customer service thank you very much!

I don't visit here often, since the vehicle is so - geno

I don't visit here often, since the vehicle is so reliable. When I do visit, it's always a pleasure. I am treated like royalty. On this particular visit, Chuck was over the top, and kept me appraised the whole time. Nice work!

I was very satisfied with service to my AC unit that had - fraser

I was very satisfied with service to my AC unit that had stopped working. Samuel Doucette was a very knowledgeable service provider whose advice I appreciated. The service itself took an hour less than the estimate for that particular job. Sam also found ways to reduce the initial price estimate, which was also much appreciated. My Tacoma has close to 150,000 miles, and I've been with Lia since I bought it at 10,000 miles, because I find the service and overall atmosphere consistently reliable.

A few days ago I was having a bad day, no ac and a dead - Suebud1945

A few days ago I was having a bad day, no ac and a dead battery. I stopped by Greenfield Chevrolet late afternoon and the kind men in the office took no time coming to the rescue. I was told I was being given a ride home(Shelburne Falls), and told I would be picked up when the car was ready. The same nice man picked me up as the day before and my car was parked outside, ready for the trip home. I can’t tell you how much this meant especially since the temperature was close to ninety! Thank you Greenfield Chevy and thank you Mr. Shaw for the ride. Susan Budrewicz

Excellent service! - lisa.godard

Excellent service! Convenient reminders and quick and easy scheduling and service completed in a timely fashion.

Very friendly and efficient. - P.pulicari

Very friendly and efficient. I have been a customer for 3 years and their technicians do a great job.

The staff go above and beyond to take care of problems - Swhartman142

The staff go above and beyond to take care of problems and to find solutions. After service call, upon returning home, the rear gate of my Forrester had a rod break/ Rose asked Dave to come and look at it ( I live nearby) and he did/ and then they fit me in to get it fixed right away. And let me know I may need axles replaced which I will have scheduled in 3 days. I was very appreciative.

Wow! - themog611

Wow! What an amazing experience! The team at Planet Chrysler Jeep Dodge are the absolute best! I cannot say enough good things about Dan in Service and Gary in the collision center! When all my local dealerships (2-1/2 hrs away) said no to helping me with my JL Corrosion warranty issue, Planet said yes!! It was more than worth the 5 hr round trip to have them fix my Jeep. They replaced all 4 doors, hood, tailgate AND windshield frame. It looks like it just rolled off the showroom floor and it only took 8 days!! Thank you Dan. Thank you Gary. And thanks to the entire team at Planet Chrysler Jeep Dodge!!

I always bring my car here and always have a positive - CHARVAZ0

I always bring my car here and always have a positive experience. I bring here too so that I can continue doing business at Smith when in ready to upgrade my current vehicle. They’re always helpful and knowledgeable.

Connor Pereira is a calm, kind and knowledgeable member - costaalano

Connor Pereira is a calm, kind and knowledgeable member of the service department. He was very helpful and polite as I peppered him with questions. He is an asset to your company and to your customers!