1,193 Massachusetts SRT Service Centers

On Wednesday 5/21, I took my CRV in for a scheduled oil - mbclapham42@comcast.net

On Wednesday 5/21, I took my CRV in for a scheduled oil change. When further work was necessary, I was advised by Joe Penebre, my service consultant, who explained what was needed and the expected cost. When more time was required, I was provided a “Lyft” home. Later I was called that more work was necessary. Again I was made aware of the problem and additional cost. When work was completed, I was provided another “Lyft” back to the dealership. I very much appreciate the attention to safety and thoroughness of this service department!

This dealership has always been good to me. - rbyers1

This dealership has always been good to me. Their comfortable lounge with coffee and convenient vending machines have helped passing the time easier. Free internet is nice also.

Always been able to schedule and received service - dtcollum

Always been able to schedule and received service whenever I needed to bring the vehicle in

Great service, follow through and updates. - Jeff250

Great service, follow through and updates. I was able to complete my commitments on-time with their clear and accurate time expectations.

As always excellent experience Been a customer for over - MARTYN327

As always excellent experience Been a customer for over 10 years very impressed Would highly recommend

Great service and very friendly and told me my old plane - kendraarruda

Great service and very friendly and told me my old plane charged me for my oil change and didn’t do it

The manager and the mechanic couldn’t have been more - wemettkathy

The manager and the mechanic couldn’t have been more accommodating and helpful. Cudos to both of them!

they are very nice and they did a great job. - mcswees

they are very nice and they did a great job. I highly recommend them as a dealer.

They told me what was needed and that was fine. - nwalshjr

They told me what was needed and that was fine. My tires would be optional.

Brandon greeted me as soon as I walked into the service - Mark

Brandon greeted me as soon as I walked into the service department, kept me updated on the progress and made me feel as if I ever needed anything that I could reach out to him and everything would be taken care of

Great service from Sean. - yongam lee

Great service from Sean. He is very professional and easy to talk to. Overall wasa great experience. I would highly recommend him to anyone!

Very great service, friendly and fast! - Apisano2233

Very great service, friendly and fast! Paul and Peter were very helpful. Nice building! Wow!

Came in for a routine oil and filter change. - DKM

Came in for a routine oil and filter change. Scott Sundlie was courteous and responsive as always. He informed us the battery was bad and replaced it under warranty. Scott has been our go to guy and the reason we come to get our vehicle serviced here. He goes above and beyond and always ensures that we are satisfied! Thanks Scott!

My recent service at Hyannis Honda was excellent. - kclarkson02

My recent service at Hyannis Honda was excellent. Everyone from the gentleman that gave me a ride while my car was being fixed to Stephanie making sure everything was taken care of, I was very pleased. The update calls I received from Stephanie were appreciated -- she is very knowledgable and professional.

Very attentive to customers, even when their car is 13 - Gingee180

Very attentive to customers, even when their car is 13 years old! I feel seen.

Brought my car in to get serviced. - alexander.j.liu

Brought my car in to get serviced. Facility is great and the customer service is awesome. Very happy with my experience here and will be bringing my car back for service the next time.

Great response from Mario my service rep. - Gr8subaru

Great response from Mario my service rep. Knowlegable, pleasant and constantly in communication when necessary. Pleasant all around experience

The Entire Team here is extremely helpful and always - buddyfears

The Entire Team here is extremely helpful and always working to get what is needed done in a timely manner. James Savage and his entire team provided above and beyond service, with outstanding follow up.

Ben has an amazing work ethic, provides outstanding - luisa

Ben has an amazing work ethic, provides outstanding service to customers and is knowledgeable. He is courteous, responsive, pays attention to details and a pleasure to work with, which has made me a very happy customer!

The service department at this dealership always goes - Michael

The service department at this dealership always goes above and beyond to please. The thing I like most is that my service advisor is quickly accessible by text.

The staff at Long Cadillac exceptional. - rechasse

The staff at Long Cadillac exceptional. The were very accommodating and attentive during my visit to the service dept.

All are friendly, competent, and recommend what should be - NORBARCH

All are friendly, competent, and recommend what should be done for service, The dealership provides amenities to customers satisfaction. Thanks,

Dottie at McGee’s advised me of additional work that - Soupy9999

Dottie at McGee’s advised me of additional work that needed to be done before performing any work and everything was completed timely and to my satisfaction.

I have always had good experiences with Boch Honda, both - finbarb

I have always had good experiences with Boch Honda, both Sales and Service over the past 8 years.

Great service! - KEN@LAND-TEK.COM

Great service! From start to finish guided along by top notch Andy Stevenson. Couldn't be happier!

Excellent & courteous service all around with - rcunni3100

Excellent & courteous service all around with professionalism & expertise directing me to the right body shop & servicing my vehicle after a serious rear-end collision with a truck. Thank you again for the whole team, Sam, Mike & Drew for your dedication to provide OUTSTANDING customer service!:):)

Very fair original lease then purchase. - P.S. Downing

Very fair original lease then purchase. This dealership is a long way from my residence, but it is well worth the drive. On two occasions I went for diagnosis of engine light, knowing that I would have to come back again for the repair. However, on both days I was offered an immediate repair and did not have to return. Staff and facilities are second to none.

I went to mazda the other day to get batteries for my 2 - Tommy316

I went to mazda the other day to get batteries for my 2 remote car keys thank you robert and jeff for taking care of it I will definitely come back again great job

Great service, really friendly people. - jfredmagee

Great service, really friendly people. Quality work every time. It’s worth going the extra few miles to get there for the results.

Great customer service by Luis! - Bonnie

Great customer service by Luis! This dealership has wonderful service. I am a longtime customer.