1,190 Massachusetts Toyota/1000 Service Centers

My salesman Rudy was extremely patient and helpful - barbra. soave

My salesman Rudy was extremely patient and helpful throughout this process. I did not come in intending to buy a car, my car was in for repairs. Rudy talked me through leasing a car and was able to work out a deal that worked well for me. I left very satisfied.

Wonderful service experience! - amblerbarry

Wonderful service experience! They took me early, finished faster than promised. Plus, they found that it was an issue covered under warranty

The best dealership i have ever dealt with 'bar none" - jeffrey.brown55

The best dealership i have ever dealt with 'bar none" Miracle workers Henry, Rob and Shawn fixed my Dodge Hornet in 1 day-Thanks Jeff Brown Martha's Vineyard

Greg has been "my guy" since I bought this vehicle. - Mary Lake

Greg has been "my guy" since I bought this vehicle. I depend on him to keep me running smoothly and especially, safely, on the road. He is always available to answer questions. Having someone to trust in the cars and maintenance is most important!

Bernardi Honda has always been great to work since my - maxwell.sherman

Bernardi Honda has always been great to work since my first purchase back in 1988. Ariel was great to work with and kept us informed throughout the process.

The service is excellent and they make you feel more then - Foxhunt5177

The service is excellent and they make you feel more then just a customer.... Everything is explained in detail about the service provided. Employees are top shelf, especially for a dealership. I would not go anywhere else!

Mike S had a temper tantrum and refused to release my car - Mike’salunatic

Mike S had a temper tantrum and refused to release my car to me because I showed up about 2 minutes after closing. A salesman brought me into the service department to see if they were still there so I could get my car. Things happen and I was late. I was understanding and appreciative of the help from the salesman and told him I would understand if I couldn’t get it. He went and asked Mike for help and Mike was screaming so loudly out back that I heard every word. It could have gone smoothly but clearly Mike had had a terrible day. Or week. Or year. Or life…that led to him loosing it and screaming like a crazy person that he wouldn’t help me because he was done and he doesn’t get overtime. Stay classy, Mike! Looking forward to having my vehicle serviced anywhere else but here.

Service dept is outstanding! - Buffy

Service dept is outstanding! From start to finish. They actually showed me the filter that needed to be replaced!

Very helpful. - Roberta Cass

Very helpful. Explained problem. Courteous and attentive. Made appointment necessary. Work done in timely fashion.

Very informative staff with excellent advice. - Bob

Very informative staff with excellent advice. Courteous and on time service estimates. Pleasant atmosphere throughout the dealership

Steve has been our service manager for 8 years. - Cmgeorge

Steve has been our service manager for 8 years. After owning many different models of Mercedes, Steve always goes above and beyond when managing any issues that come up with our cars. It is always 5 star service.

I had an excellent experience with the service - Pdoherty15

I had an excellent experience with the service department at Hanover Mercedes. Adiel and Miranda went above and beyond to ensure everything was handled smoothly and professionally. Their communication was clear, the process was seamless, and the attention to detail was top-notch. I truly appreciate their outstanding service and dedication—highly recommend!

Fantastic dealership! - Heliman

Fantastic dealership! I now own my second Ram 1500 Limited and love it. A while back I had a significant at fault accident and damaged the left front of the truck. This became a costly and difficult repair. Matthew in the body shop always kept me informed along the way. The time it took to complete the repair was quite long. This was no fault of Priority as they are experiencing supply chain issues. I assured them that as long as I was kept aware of the progress I was not going to be unhappy with them. They were very concerned that I know they are working diligently to make it factory new. I could not be happier. It looks and drives like day one! I will be a lifetime customer and actually drive past a Ram dealer to shop from them!

Walked in for a small issue Barry understood my issue and - m.smith6217

Walked in for a small issue Barry understood my issue and got it handled to my joy

Excellent service, communication, and overall experience. - sweeney1243

Excellent service, communication, and overall experience. Extremely friendly! I would highly recommend Sullivan to anyone!

I have been a customer of this dealership for almost - Nothanks

I have been a customer of this dealership for almost 30years . My overall experience has been very good.

I brought my 2016 Chevy equinox in for a diagnosis. - kiliki42

I brought my 2016 Chevy equinox in for a diagnosis. Was told I needed rear tires. Knowing the problem was worse than just tires, we asked them to take it out again. We weren’t heard and were told to replace the tires before they can diagnosis the noise. Two days later transfer case went and was having it towed to Hyannis transmission…

I enjoy my experience with having my car serviced here. - Plugger

I enjoy my experience with having my car serviced here. I like the efficiency in driving in and the coordination with service person Mr.Patel recording my entrance and the mechanic/service people servicing my car for maintanance.

Went in for new brakes and tires. - tmass41

Went in for new brakes and tires. Was originally told it would take approximately 6 hours. I did not have a set time so was fine with it. Received an update 2 minutes before the original time of service appointment that it would not be ready until 6:00PM. Having issues with timeliness in the past I arrived at 6:03PM to find that the service department was closed. No one at any point told me that they would be closing and to be there early to get my car. When I arrived home I reviewed the bill and my car to find that they did the lower brand of tires from what we originally agreed upon for the same price. Have used this dealership many times for service in the past but will no long continue to do so.

I can't say enough positive things about my experience - Julie T

I can't say enough positive things about my experience recently at Audi Westwood. Chace, in particular, who was my service consultant, went above and beyond to help me with a repair needed on my 2024 A4. He was courteous, professional, and put my mind at ease throughout the entire process. I will no longer frequent the former dealership that I had been using for the past 11 years. Going forward, Audi Westwood will be my dealership, and I will specifically reach out to Chace, when my car needs to be serviced. Thank you for all your help recently, it was very much appreciated.

I am satisfied with the level of customer service I - Bobby

I am satisfied with the level of customer service I received during my recent visit. My service advisor Jeremy Copsey has always been extremely professional, honest, friendly and helpful. I can say with confidence that Jeremy and the team have my trust when it comes to taking my car for service and the place I plan on taking my car in the future.

Everyone is so friendly there, I had my first oil change - puppysue20

Everyone is so friendly there, I had my first oil change check up with my new car. Everything went well. My car is in great shape. I appreciate all they do..

He is exceedingly helpful,very polite provides and will - JCar81

He is exceedingly helpful,very polite provides and will provide you with a detailed comprehensive explanations with your paperwork.

Stoneham Ford has been my go to Dealership for many - unckeJack

Stoneham Ford has been my go to Dealership for many years. They always get it dine for me and this time, was no exception.

Hi All - Just thought I’d share my 10 years’ experience - sdld4

Hi All - Just thought I’d share my 10 years’ experience with the service department at Chrysler Jeep Dodge Ram 24 in Brockton. I’ve been having my car serviced there for as long as I’ve owned my car and the service has always been honest, fair, respectful and reliable. I have never had to go back after getting my car serviced. They do it right the first time, every time. They service any and all vehicle makes and models. Just giving them the recognition they deserve. Finding a service center you can trust is rare. That’s why I’m sharing my experience with all of you!

Work promptly and efficiently done. - eawright37

Work promptly and efficiently done. Was called when completed. No surprises. Will use the service department again.

The people at diamond are very knowledgeable and caring ! - MarieandRick

The people at diamond are very knowledgeable and caring !! They make your experience easy and relax full

The service was impeccable. - Terrill

The service was impeccable.. It was fast and they did the job the correct way the first time. I would recommend this dealership.

Mac was an attentive and knowledgeable sales - Ksmith

Mac was an attentive and knowledgeable sales representative. He was patient and able to help me find the right car match …for my needs. I highly recommend Mac and Patriot Subaru!

Great work. - Kamrahncarter

Great work. Adam really helped me out. Really genuine guy who wants the best for you.