1,192 Massachusetts Toyota/1000 Service Centers

Excelent service they were very helpful and work was done - cplandscaping294

Excelent service they were very helpful and work was done well . The customer service was excellent we appreciate the service

My salesman Rudy was extremely patient and helpful - barbra. soave

My salesman Rudy was extremely patient and helpful throughout this process. I did not come in intending to buy a car, my car was in for repairs. Rudy talked me through leasing a car and was able to work out a deal that worked well for me. I left very satisfied.

Wonderful service experience! - amblerbarry

Wonderful service experience! They took me early, finished faster than promised. Plus, they found that it was an issue covered under warranty

Steve has been our service manager for 8 years. - Cmgeorge

Steve has been our service manager for 8 years. After owning many different models of Mercedes, Steve always goes above and beyond when managing any issues that come up with our cars. It is always 5 star service.

Great service locally owned and operated! - dloggins76

Great service locally owned and operated! Thanks Route 128 Honda Chad and Alex in service, thank you

Christian was great! - Lisaiarossi

Christian was great! He was honest about what my car didn’t need and the entire process was very easy! I love that he texted and emailed my information for review and I received a friendly phone call when my car was ready. Christian knew who I was when I walked through the door to pick up my car. This is good customer service!

Greg has been "my guy" since I bought this vehicle. - Mary Lake

Greg has been "my guy" since I bought this vehicle. I depend on him to keep me running smoothly and especially, safely, on the road. He is always available to answer questions. Having someone to trust in the cars and maintenance is most important!

Excellent service in the office and the shop! - tearunner

Excellent service in the office and the shop! Would recommend them to all Honda owners!

The service is excellent and they make you feel more then - Foxhunt5177

The service is excellent and they make you feel more then just a customer.... Everything is explained in detail about the service provided. Employees are top shelf, especially for a dealership. I would not go anywhere else!

Mike S had a temper tantrum and refused to release my car - Mike’salunatic

Mike S had a temper tantrum and refused to release my car to me because I showed up about 2 minutes after closing. A salesman brought me into the service department to see if they were still there so I could get my car. Things happen and I was late. I was understanding and appreciative of the help from the salesman and told him I would understand if I couldn’t get it. He went and asked Mike for help and Mike was screaming so loudly out back that I heard every word. It could have gone smoothly but clearly Mike had had a terrible day. Or week. Or year. Or life…that led to him loosing it and screaming like a crazy person that he wouldn’t help me because he was done and he doesn’t get overtime. Stay classy, Mike! Looking forward to having my vehicle serviced anywhere else but here.

Service dept is outstanding! - Buffy

Service dept is outstanding! From start to finish. They actually showed me the filter that needed to be replaced!

i was able to get an appointment within the same day the - george.mulgrew

i was able to get an appointment within the same day the service was completed in less than an hour good job

I bought my 2021 RAV4 hybrid from the local IRA Orleans - wesley

I bought my 2021 RAV4 hybrid from the local IRA Orleans dealership and have been always dealt with courtesy and efficiency.

They never call you back and give you an update on how - stanjasper

They never call you back and give you an update on how your service is going

Ryan Coyle was my service person and I felt that he did - ginnyu

Ryan Coyle was my service person and I felt that he did an excellent job with my repairs and also keeping me informed on an ongoing lengthy repair of my E450 Wagon. I had stopped in to the service department prior to my needing repairs. I would need help with the settings on my lights etc. and Ryan was always very helpful and when I needed service on my A Service I contacted Ryan to assist me and I was not disappointed with his his expertise and also keeping me informed on every aspect of my repairs. Mercedes is very fortunate to have him representing Mercedes of Hanover.

Fantastic dealership! - Heliman

Fantastic dealership! I now own my second Ram 1500 Limited and love it. A while back I had a significant at fault accident and damaged the left front of the truck. This became a costly and difficult repair. Matthew in the body shop always kept me informed along the way. The time it took to complete the repair was quite long. This was no fault of Priority as they are experiencing supply chain issues. I assured them that as long as I was kept aware of the progress I was not going to be unhappy with them. They were very concerned that I know they are working diligently to make it factory new. I could not be happier. It looks and drives like day one! I will be a lifetime customer and actually drive past a Ram dealer to shop from them!

Walked in for a small issue Barry understood my issue and - m.smith6217

Walked in for a small issue Barry understood my issue and got it handled to my joy

I have been a customer of this dealership for almost - Nothanks

I have been a customer of this dealership for almost 30years . My overall experience has been very good.

Had my tires rotated, and had to return the next day - porthunter

Had my tires rotated, and had to return the next day because the tire pressure was all reading incorrectly. Tires were not synced to their new position

Great customer service. - paospaolilla

Great customer service. I understand it takes time to fix a car and this time I took my car for brakes and oil change so I am satisfied with the service. I also was able to use some online coupons that saved me a few $$. I find the prices a little high but again, i was able to save a few.

Went in for new brakes and tires. - tmass41

Went in for new brakes and tires. Was originally told it would take approximately 6 hours. I did not have a set time so was fine with it. Received an update 2 minutes before the original time of service appointment that it would not be ready until 6:00PM. Having issues with timeliness in the past I arrived at 6:03PM to find that the service department was closed. No one at any point told me that they would be closing and to be there early to get my car. When I arrived home I reviewed the bill and my car to find that they did the lower brand of tires from what we originally agreed upon for the same price. Have used this dealership many times for service in the past but will no long continue to do so.

I can't say enough positive things about my experience - Julie T

I can't say enough positive things about my experience recently at Audi Westwood. Chace, in particular, who was my service consultant, went above and beyond to help me with a repair needed on my 2024 A4. He was courteous, professional, and put my mind at ease throughout the entire process. I will no longer frequent the former dealership that I had been using for the past 11 years. Going forward, Audi Westwood will be my dealership, and I will specifically reach out to Chace, when my car needs to be serviced. Thank you for all your help recently, it was very much appreciated.

I am satisfied with the level of customer service I - Bobby

I am satisfied with the level of customer service I received during my recent visit. My service advisor Jeremy Copsey has always been extremely professional, honest, friendly and helpful. I can say with confidence that Jeremy and the team have my trust when it comes to taking my car for service and the place I plan on taking my car in the future.

Everyone is so friendly there, I had my first oil change - puppysue20

Everyone is so friendly there, I had my first oil change check up with my new car. Everything went well. My car is in great shape. I appreciate all they do..

He is exceedingly helpful,very polite provides and will - JCar81

He is exceedingly helpful,very polite provides and will provide you with a detailed comprehensive explanations with your paperwork.

Stoneham Ford has been my go to Dealership for many - unckeJack

Stoneham Ford has been my go to Dealership for many years. They always get it dine for me and this time, was no exception.

Hi All - Just thought I’d share my 10 years’ experience - sdld4

Hi All - Just thought I’d share my 10 years’ experience with the service department at Chrysler Jeep Dodge Ram 24 in Brockton. I’ve been having my car serviced there for as long as I’ve owned my car and the service has always been honest, fair, respectful and reliable. I have never had to go back after getting my car serviced. They do it right the first time, every time. They service any and all vehicle makes and models. Just giving them the recognition they deserve. Finding a service center you can trust is rare. That’s why I’m sharing my experience with all of you!

Work promptly and efficiently done. - eawright37

Work promptly and efficiently done. Was called when completed. No surprises. Will use the service department again.

The people at diamond are very knowledgeable and caring ! - MarieandRick

The people at diamond are very knowledgeable and caring !! They make your experience easy and relax full

The service was impeccable. - Terrill

The service was impeccable.. It was fast and they did the job the correct way the first time. I would recommend this dealership.