129 Michigan Buick Service Centers

Very pleased with the service they did . - KIRV8

Very pleased with the service they did .. They fixed my issues in a timely manner.

Was given an appointment the day and time I requested. - Spartankath

Was given an appointment the day and time I requested. Everyone is so kind and professional. Fixed my issues in the time promised.

The Oil was changed but did not update on vehicle. - White

The Oil was changed but did not update on vehicle.. or change sticker on car

The sale people are awesome to work with - if something - Dave Matejka

The sale people are awesome to work with - if something is not right they go out of their way to correct it. Service department keeps you in the loop through text messaging and phone calls. If you are looking for a new car-strongly recommend you stop into the dealership.

After having a major engine repair I took my car for a - h2ohog

After having a major engine repair I took my car for a trip out of town. While driving the check engine light came on. A local service center found a loose connector on one of the coil packs. Very disappointeing

Very well done. - Kidsaf

Very well done. Thank you for being so attentive and professional. Keep up the good wirk

It was a fantastic experience! - andrew.ahrens

It was a fantastic experience! I called on Wednesday and asked for an appointment to have my oil changed. I explained that I worked until 4, and I was told "no problem, we can get you in tomorrow"! The gentleman at the counter went over everything with me. Where things stood with my breaks and filters, how much longer they should last, and was extremely polite. The guy was outstanding!

I had to be Ann Arbor hospital early afternoon Tuesday - sagge0080

I had to be Ann Arbor hospital early afternoon Tuesday morning. I can't explain what I felt when my wife and I got in our car to start our trip down state, and the car would not start. I called the Dealership and asked if they could replace a battery. They said it could make an appointment for Saturday. I explain that I had to be in Ann Arbor this afternoon for surgery. I was told to get the car in the service ASAP. Got the started , made it to the Dealership, and 30 minutes later was on my way, with a new battery. Not only did I make it to U M hospital, I was 30 minutes early. Thank you for the kind reaction and the fast service.

We were in Alpena from Houghton for a hockey tournament - Jammelsch

We were in Alpena from Houghton for a hockey tournament and our side blind zone alert system malfunctioned, which also affected the locks, airbags, and key fob. Worried about getting home, we brought it here and they quickly diagnosed the problem. Even though they couldn’t do the complete repair to replace the modules, they did a quick fix (unplugged the defective module) in under an hour for under $50. I can’t say enough how helpful and knowledgeable the service manager Steve Bruski was! Bruski deserves a brewski! I highly recommend getting service or buying a vehicle here.

I went for an oil change, and the employee was really - Donnab0967

I went for an oil change, and the employee was really nice and helpful. i will go back.

They're liars they tell you one thing and totally do - castonia1220

They're liars they tell you one thing and totally do another just all around not very professional they put a transmission in my truck one of the plugins on top of the transfer case was screwed up by them never knew it until I had another certified mechanic look at it and found the issue then I immediately took it back to Betten Baker in coopersville they replace the plug but didn't replace the part that it was plugged into knowing that it was faulting it out it's electrical part it's going to make the part go bad that the plug was plugged into was told that they would reimburse me to have the switch put in on top of the transfer case and everything else I paid to get done due to them not plugging the plug in properly went there for other times to get paid got the runaround and then today driving back and forth from Whitehall to coopersville they finally told me they weren't going to pay me crooks they are very good crooks and they do that to pretty much a lot of people I'm assuming they're certified transmission technician told me and his boss that the plug-in was not the issue and neither was the switch that it was plugged into kind of ironic how I went to a transmission specialist and he told me well if they didn't replace the switch that's where I would start and that's what I would say is wrong with it including the plug-in that they replaced already so I called the dealership the dealership said all they replaced was the pigtail for the plug-in not to switch they told me to go ahead and get it fixed and they would reimburse me because they couldn't just keep throwing money at it to figure out what it was I did all that put the switch in truck was fixed now they won't reimburse me for the $634 that they owe me and $0.38 I will never ever recommend this place to anybody friend family anybody that would even ask me they are crooks they don't stand behind their work they come up with excuses why it's all your fault not theirs not very professional in any way shape or form in the beginning they were to get me to go away and in the end they were nice and just pretty much told me sorry but my boss told me we're not paying for it okay let me talk to your boss oh I don't know where he's at he's not even in this building it's all a joke it's all a spin artist thing I'm pretty sure I'm not alone in all this big big joke I did however find the owners name address and phone number which I will be stopping over at his house to have a long discussion with him and spring lake they're in for a big surprise thinking I'm just going to roll over and die and give up on my money that is owed to me for something that they ruined not me or anybody else

Full of lies. - Mike

Full of lies. First my oil change emptied half or more of the oil on my new concrete when I returned home, then they told me the oil filter gasket was bad..funny there was no oil on the filter. Oil leak was on opposite side. An employee promised to come and clean the concrete today..the day is half over,not a word. They won't see me again.

we showed up at lunch time with the engine light on. Most... - steve

we showed up at lunch time with the engine light on. Most of the service dept. was at lunch so a salesman named John Quierr helped us . They did a computer check and showed a part was bad and they had the part. They put it in and we were off to our granddaughters house to get her. This was all with a one half hour. THANK YOU Bookwalter's team.

Tim and Matt went out of their way to help resolve a... - 24198tom

Tim and Matt went out of their way to help resolve a problem I was having with my 2009 Buick Lucerne, They solved the problem after overnighting a part and I was very pleased. Great service and very enthusiastic.

Hi Terrance helped me get into a vehicle when nobody else - kane64947

Hi Terrance helped me get into a vehicle when nobody else could. He worked on it for me all day yesterday, came in today and got the car. He was very professional and understanding. I will let all my friends and family know to go to this location only for future business. Thanks Terrance

When faced with a task of finding a new dealer, I - Gigi2-8

When faced with a task of finding a new dealer, I happened up Champion Buick GMS of Brighton and couldn’t be happier. Their level of customer service exceeds expectations. With such low levels of customer service in today’s world, the people at Champion are all really great! They seem to take pride in delivering the very best service. For me, they have gone above and beyond my expectations and I will be a customer for as long as they continue to deliver. When I discovered a small mistake was made during my service appt., their new Service Manager, Mike Foster, took the issue with my vehicle seriously and made everything right and then some. He actually sent a service guy to my house to fix the issue because I was concerned about driving my car. I am very happy with this dealership. Give them a shot!

Consistently excellent service - Pat

We have had consistently excellent service from Clift and the service department personnel are always professional and personable. Thanks to Dwayne for all the help!

They have great service. - rodneysloan18

They have great service. The people in the service and sales department are easy and wonder to full to deal with If you have a problem with something, even if it was their mistake or not, they get right on it and make it right. I would recommend this dealership to anybody. I tell my friends that it’s a great place.

I had my Honda in for repairs covered under warranty. - vernajansen

I had my Honda in for repairs covered under warranty. The service manager set me up with a loaner car when a part had to be ordered so that the repairs could be completed after the part arrived. I was very grateful to have a car to use and to get the repair done in a timely manner. While my car was there, service also went ahead and did the oil change and tire rotation so I would not have to come back.