1,433 Michigan Ford/1000 Service Centers

I have received remarkable assistance from purchase - el.moore

I have received remarkable assistance from purchase through service orchestrated by John Camilerri! He has gone above and beyond for me! Questions through direct text are answered immediately and scheduling of all service handled personally by John. His commitment to me over the years as a customer is unmatched by any other salesman! I did not deal personally with anyone from service, finance, or management. He did it all! Go to John! You will not be disappointed as you pull away with your new vehicle!

Brought my dodge ram in for service. - Boat

Brought my dodge ram in for service. Was a great experience. Mike was very helpful and didn't take long at all. Great place to go for service.

Service for my Honda Fit - msiciek

I walked into this dearship and was immediately greeted and they were very helpful and were able to service my car without an appointment! The service was great would recommend this dealership! Thank you ! Also talked with a saleswoman about trading in my Honda and was not pressured into buying really respected her !

The salesmen are the greatest. - jeneannegozowsky

The salesmen are the greatest. Very knowledgeable about Toyota products. Thank you to the service department for taking such good care of our 4Runner

Good communication and service. - ritawalkuski

Good communication and service. I was told pricing before starting so there were no surprises. Great job.

The service department of this dealership helped me out - petej.

The service department of this dealership helped me out in a big way when I was visiting from out of state and having trouble with my FORD truck! I was driving through Kalkaska, MI on a horse trip as part of the Shore to Shore trail ride across the state of Michigan. I was from out of state and was in a bind as the "check engine" light came on in my F350 Ford truck. I took my truck to Serra Ford early on the morning of June 6, 2024 before they were open and left it with an explanation of my situation. They called me at 7:15am and told me that they "would be happy to take a look at my truck in 3 weeks if i could leave it there?" I asked if they could even tell me if it was safe to drive? They said that they would have to evaluate it to find that out and that they didn't have any time to do that! I was furious with their lack of customer service for a FORD owner from out of state in need of help! So I called the Chevrolet Dealership next door (Voice Motor Sales) and they were willing to work me into their schedule and even offered to WALK OVER TO THE FORD DEALERSHIP TO GET MY TRUCK!!! They had to order parts and had my truck fixed that day! So the Chevy dealership fixed my FORD truck for me!!!