1,433 Michigan Honda/1000 Service Centers

No question the main reson I'll buy another Ferrari at... - glds

No question the main reson I'll buy another Ferrari at Cauley is because of the service department. These guys all treat you with courtesy and professionalism every time I come in.

Awful service department - Unhappy2016

If I could give zero stars I would. Worst service I have ever gotten in the automotive industry. We had our Mazda 3 towed in for engine problems for them to tell us the last people who did the oil change messed it up due to improper installation of the oil filter and the engine was shot. THEY did the last oil change and refused to do anything about it. We asked for the oil filter serial number (we suspect the old filter was put on instead of a new one) to prove it was from prior to the oil change done at their service department, and a few weeks later they called to tell us they did another oil change to see if it would help, never giving us the serial number or the part we asked for. From the other reviews on here I see I am not the first to have engine problems due to negligence of a proper oil change. Needing my car I was forced to pay for a new engine myself, but I will be taking this up with the attorney general.

Tim and Matt went out of their way to help resolve a... - 24198tom

Tim and Matt went out of their way to help resolve a problem I was having with my 2009 Buick Lucerne, They solved the problem after overnighting a part and I was very pleased. Great service and very enthusiastic.

Hi Terrance helped me get into a vehicle when nobody else - kane64947

Hi Terrance helped me get into a vehicle when nobody else could. He worked on it for me all day yesterday, came in today and got the car. He was very professional and understanding. I will let all my friends and family know to go to this location only for future business. Thanks Terrance

When faced with a task of finding a new dealer, I - Gigi2-8

When faced with a task of finding a new dealer, I happened up Champion Buick GMS of Brighton and couldn’t be happier. Their level of customer service exceeds expectations. With such low levels of customer service in today’s world, the people at Champion are all really great! They seem to take pride in delivering the very best service. For me, they have gone above and beyond my expectations and I will be a customer for as long as they continue to deliver. When I discovered a small mistake was made during my service appt., their new Service Manager, Mike Foster, took the issue with my vehicle seriously and made everything right and then some. He actually sent a service guy to my house to fix the issue because I was concerned about driving my car. I am very happy with this dealership. Give them a shot!

Service has always been extremely helpful. - lynzynikol16

Service has always been extremely helpful. Quick and efficient! Any issues I have, they explain to me very well. Definitely recommend. Reasonable time and pricing.

Friendly, efficient, and fast service. - Elizabeth

Friendly, efficient, and fast service. Quality work and friendly staff. Will visit this location again.

Great experience at Champion servicing my Jeep. - DisneyLady

Great experience at Champion servicing my Jeep. Able to get in quickly unlike other dealers and they took care of me when my warranty wouldn’t cover a fix.

Great service and great people. - froschheuser

Great service and great people. I have had my RAM 1500 in there 3 times and I have always been very satisfied with the quality of the work and the speed of service. Chad the service manger was awesome!

Service - pwatson751

Great first time service experience. I will be coming back in the future for continued maintenance on both our trucks. Service department is very friendly.

We were on vacation in Curtis, MI and our 2002 Ford... - Steve Schultz

We were on vacation in Curtis, MI and our 2002 Ford Explorer 4WD vehicle had a wheel bearing problem. I caused more damage driving a few miles extra in an unfamiliar location looking for a mechanic to look things over. The next day, we called Chuck Renze Ford in Newberry. The service department recommended a towing service that was prompt and efficient. The service department looked at our vehicle soon after arrival and tracked down additional parts from another city. Our Explorer was repaired prior to the upcoming Labor Day Weekend! We were surprised the repair was completed so quickly and we were able to return home from our vacation on schedule. Awesome job Service Team!