1,434 Michigan Infiniti/1000 Service Centers

Thie dealership is not familar with how to deal with... - wordjm

Thie dealership is not familar with how to deal with EVOLUTION's properly. I would not recommend this dealership to work on your car.

The service department is the worst! - rrivard883Rose

The service department is the worst! Stopped and explained to one of the girls I had lost power a couple times, it has 2 recalls and radio screen is black and if they could look at it and she said she could get it in December 11th and that was just to look at it. I swore at her and went inside and told my salesman, Jake Symon who went out with me and got the system working again in only 1 minute. This is the 3rd time In 7 months I've had problems with this service department. I tried reaching Jake LaPart, manager and left message but he never replied back. There was no reason to have to wait 2 weeks to have it looked at. Shame on St.Clair Chrysler for how they handle their faithful/loyal returning vehicle buyers. All 3 of my trucks I have leased from them I have had to reach out to Ram and end up with them being serviced by another dealership! My thanks and appreciation to Jake Symon for the kindness and caring he has shown me. Just to say, I will never take another vehicle there for service ever again, I would drive to another state if I had to. The girls they have at the service desks suck as well. All I have left to say is after losing all power twice now, once on I-75 if it ever happens and causes a crash I will sue them as well as Ram. If your gonna sell vehicles then put people in service that can at least look at the vehicle. I just want to warn anyone who is considering their service avoid them at all cost. Shout out to my salesman Jake Symon, I highly recommend him for your next vehicle! I had high expectations with Jake LaPort, mngr, but after this experience he was a big let down to not return my call especially since I was out of town when this happened!

Truthfully I have never had a worse experience than... - drew.cox96

Truthfully I have never had a worse experience than dealing with this dealership. I have a 2020 Dodge Ram 1500 that needed a heater core replacement. The replacement took 11 days (without a loaner i might add). I get the truck back and it was whistling like a hot tea pot. I take it back to the dealer and they take it for another 3 days. Saying they went through the dashboard again and found nothing they write it up as a faulty windshield. Get the truck back, have 2 windshields put in and the noise persists. Upon my own search I found 2 bolts missing from the dashboard that were xxxxxxx in air (which how do you miss that mistake twice) I told the dealer about it and they finally addressed it and told me they would reimburse me for the cost of the windshields. Which is only right because it was their employees sheer ignorance and negligence that caused these problems. However, they would not and did not, I had to go through Ram Customer Care. To top it all of the service manager is absolutely useless, alluding problems and not very professional in mine or my case manager's opinion. I would not recommend this dealer to anybody looking for good, reliable service.

I went to Jimmy jus for him to lookat my car( that I did... - jenb85

I went to Jimmy jus for him to lookat my car( that I did not buy on his lot) he said no problem we'll look at it right away in which he did n gave me an extraordinary awesome deal on the new parts and labor!!!! I will return

My experience with Tim was a life saver for after my... - tommiewells79

My experience with Tim was a life saver for after my explorer got stolen off the freeway Tim got me in my Ford Edge really fast I appreciate you Tim

Excellent service Jordan took care of my Jaguar and got - cpalmer01

Excellent service Jordan took care of my Jaguar and got me back on the road!

I own a Ford F-150 and I paid $5,000 to the dealer - GRENKE12

I own a Ford F-150 and I paid $5,000 to the dealer because they told me I needed turbos. I didn't even get my car home and it died. Now they're telling me I need to pay $11,000 for an engine. I feel it was diagnosed and I shouldn't be responsible for all of this money. They are not offering any compensation or any help whatsoever.

Fast and affordable - Gabby

I had an electrical issue with my 2012 Outback. They got me in quick, fixed my issue and came in waaaay under quote! Thanks guys