1,440 Michigan Infiniti/1000 Service Centers

I own a Ford F-150 and I paid $5,000 to the dealer - GRENKE12

I own a Ford F-150 and I paid $5,000 to the dealer because they told me I needed turbos. I didn't even get my car home and it died. Now they're telling me I need to pay $11,000 for an engine. I feel it was diagnosed and I shouldn't be responsible for all of this money. They are not offering any compensation or any help whatsoever.

Fast and affordable - Gabby

I had an electrical issue with my 2012 Outback. They got me in quick, fixed my issue and came in waaaay under quote! Thanks guys

I have a 2014 Subaru with aprox 130000 miles. - CheckMark

I have a 2014 Subaru with aprox 130000 miles.... Always treats me well and have not had a problem with any work performed. Purchased my Outback in South Carolina - USED - with aprox 45000 miles. They have done the maintenance and service work for me since purchased (unless I was out of town traveling).

The manager and young man at the front desk did a great - seithd

The manager and young man at the front desk did a great job checking the antifreeze protection on the Subaru I bought in Florida. Thank you so much for the fast excellent service. It meant a lot to me. Dave Seith

Thanks Dan McDonald really appreciate you help you make - Millerrd3265

Thanks Dan McDonald really appreciate you help you make it really easy for me to get the car loan thank you for your help👍

I was able to schedule a convenient time to bring my car - Jmisskim

I was able to schedule a convenient time to bring my car in and have it serviced while I waited. All work was completed in a timely fashion! My car was washed and all set for me to go! Great job!!

I always feel at ease when I work with Don Riley and his... - wojosa

I always feel at ease when I work with Don Riley and his staff to repair my Saturn. They are honest and fully explain what must be done. The waiting room is very comfortable and the staff extremely friendky and helpful. I would recommend Suburban of West Michigan to anyone needing car repairs, tires, or looking for a used car. Sue Wojciechowski-Grand Rapids, Michigan

Courteous, slow computers, does good work, expensive like - RSHeib

Courteous, slow computers, does good work, expensive like the rest, good experience overall. If you’re not mechanical be careful that as a customer you don’t think of all mentioned maintenance issues as things to be immediately done. I had to decline them doing an issue because I knew it was not critical at this time. Enough said.

Awesome experience, Vince and team are exceptional!... - Liz

Awesome experience, Vince and team are exceptional! Highly recommend this dealership. Found my tires, provided a rental while being done, handled insurance paperwork, detailed my beautiful car then drove home to me!!

Repairs not performed properly on 1st visit. Had to pay... - golfaholic

Repairs not performed properly on 1st visit. Had to pay again for same service. Complaints to district manager went unresponded to. Ended up getting service in Houghton Lake, MI - much better service. Superior's service sucks. No more of my business.

Tina did a great job getting my car in and out with - Jknee2005

Tina did a great job getting my car in and out with everything it need to be done

I’m on my 4th vehicle through Szott and will continue to... - AnMc

I’m on my 4th vehicle through Szott and will continue to use them in the future. My last two dealings were with Will Jackson. I told him exactly what my needs were and he met all of my expectations. The entire staff at Szott has always been friendly and professional. The service department is both quick and efficient. I’m a truly satisfied customer and in this day and age it’s rare to say or hear.

All vehicles repairs were made correctly on the first - ddvezi

All vehicles repairs were made correctly on the first visit, no high pressure sales of unnecessary items. Highly Reccomend!

This was my first experience with "any" Toyota - jff_cope

This was my first experience with "any" Toyota dealership, and I cannot express enough, how happy I am. Marcella Milwee is second to none when it comes to customer service and respect! I was so nervous about what to expect since we have never owned a Toyota before. Let me tell you EVERY single person that I came in contact with, were beyond polite and professional. The two different shuttle drivers that I had were both extremely polite and courteous. I have dealt with dealerships in the past many times, and I have to say hands down, today was the best experience ever! THANK YOU, Marcella Milwee and the entire M-59 Szott Toyota team, for making my service experience Fantastic! We will be using you guys exclusively for our service needs. Sincerely, Jeff & Lorry Cope