1,433 Michigan Infiniti/1000 Service Centers

The manager and young man at the front desk did a great - seithd

The manager and young man at the front desk did a great job checking the antifreeze protection on the Subaru I bought in Florida. Thank you so much for the fast excellent service. It meant a lot to me. Dave Seith

Thanks Dan McDonald really appreciate you help you make - Millerrd3265

Thanks Dan McDonald really appreciate you help you make it really easy for me to get the car loan thank you for your help👍

I was able to schedule a convenient time to bring my car - Jmisskim

I was able to schedule a convenient time to bring my car in and have it serviced while I waited. All work was completed in a timely fashion! My car was washed and all set for me to go! Great job!!

I always feel at ease when I work with Don Riley and his... - wojosa

I always feel at ease when I work with Don Riley and his staff to repair my Saturn. They are honest and fully explain what must be done. The waiting room is very comfortable and the staff extremely friendky and helpful. I would recommend Suburban of West Michigan to anyone needing car repairs, tires, or looking for a used car. Sue Wojciechowski-Grand Rapids, Michigan

Courteous, slow computers, does good work, expensive like - RSHeib

Courteous, slow computers, does good work, expensive like the rest, good experience overall. If you’re not mechanical be careful that as a customer you don’t think of all mentioned maintenance issues as things to be immediately done. I had to decline them doing an issue because I knew it was not critical at this time. Enough said.

Awesome experience, Vince and team are exceptional!... - Liz

Awesome experience, Vince and team are exceptional! Highly recommend this dealership. Found my tires, provided a rental while being done, handled insurance paperwork, detailed my beautiful car then drove home to me!!

Repairs not performed properly on 1st visit. Had to pay... - golfaholic

Repairs not performed properly on 1st visit. Had to pay again for same service. Complaints to district manager went unresponded to. Ended up getting service in Houghton Lake, MI - much better service. Superior's service sucks. No more of my business.

Recently had service on my car and they overcharged 2 - Bco62

Recently had service on my car and they overcharged 2 hours labor. DO NO GO THERE! They rip people off

I’m on my 4th vehicle through Szott and will continue to... - AnMc

I’m on my 4th vehicle through Szott and will continue to use them in the future. My last two dealings were with Will Jackson. I told him exactly what my needs were and he met all of my expectations. The entire staff at Szott has always been friendly and professional. The service department is both quick and efficient. I’m a truly satisfied customer and in this day and age it’s rare to say or hear.

All vehicles repairs were made correctly on the first - ddvezi

All vehicles repairs were made correctly on the first visit, no high pressure sales of unnecessary items. Highly Reccomend!

This was my first experience with "any" Toyota - jff_cope

This was my first experience with "any" Toyota dealership, and I cannot express enough, how happy I am. Marcella Milwee is second to none when it comes to customer service and respect! I was so nervous about what to expect since we have never owned a Toyota before. Let me tell you EVERY single person that I came in contact with, were beyond polite and professional. The two different shuttle drivers that I had were both extremely polite and courteous. I have dealt with dealerships in the past many times, and I have to say hands down, today was the best experience ever! THANK YOU, Marcella Milwee and the entire M-59 Szott Toyota team, for making my service experience Fantastic! We will be using you guys exclusively for our service needs. Sincerely, Jeff & Lorry Cope

This service department stands out - Damon Daybreak 2000

The truck service department knows what to do to care for and repair our RV. It is an older model and it has a lot of surprises and Dan has stepped up and diagnosed correctly with timely and correct work done. We are fortunate to have someone so talented available to us.

Terrible service department. - Dceleskey

Terrible service department. Was quoted 3 different prices. All wrong! They could not explain. Would love to talk to manager

TEAM ONE IS THE BEST - gbuffin

Worked with Eric he was awesome not sure who wrote these other reviews but they must not have been working with the same Eric. thank again for the fine service.