1,437 Michigan Rivian/1000 Service Centers

After holding vehicle for 1 week and replacing front... - carramba

After holding vehicle for 1 week and replacing front suspension parts the alignment was done by "professionals with 55 years in business". As result of the work tires are shut (the steal belts are showing - severely toe in with inside of the tires worn off) - replacement plus alignment ran $800 plus for the set of four. The manager subsequently refused full reimbursement after initially honoring it several dais prior. They will never have my business again.

Great dealership - Toyota Hybrid fan

Riverside Toyota is a great dealership! The sales people are wonderful, and the service department is the best I have ever encountered. They are very honest and reasonable. I have all of my service done there. I couldn't be happier!

Mitch did a great job and was very helpful getting me the... - Sandyverspoor

Mitch did a great job and was very helpful getting me the best deal and making my dream car possible. Highly recommended for anyone looking for a new or used vehicle.

Tired Old Dealer Tricks - bigwaterguy

We were on vacation and having trouble with my truck (Chevy) so I drove it directly to Rodenroth because I was not familiar with anyone else in town. Understanding the fact I was on vacation in a town I was not familiar with, I knew I would get charged more than I should but did not have many options, continuing to drive the truck would result in catastrophic failures. When they called me to tell me what was broke, they also told me my front brakes (pads and rotors) were "shot" and in serious need of replacement, they would be happy to take care of that at the same time for a highly inflated fee. I declined the brake work and paid the high dollar to get the truck back on the road. When I get home I wasted little time getting my truck to my local mechanic, going so far as to have him order the parts so there was no time wasted. He took the front tires off and showed me the pads had 75% life left and the rotors had average wear. No work needed. Nice job Rodenroth on continuing to be the reason that dealerships have a bad name.

TJ was great! He fit me in with very short notice and... - littleheater

TJ was great! He fit me in with very short notice and was very helpful and friendly. Also, my car was serviced very quickly at a great price! Thanks!!!

I had a slow leak in a tire. They were very thorough in... - dhoffecker

I had a slow leak in a tire. They were very thorough in reviewing the condition of all tires and recommended replacing two of the four and rotating the remaining. The waiting area was comfortable and pleasant. They were great about keeping me informed regarding their progress. Very professional and friendly.