1,442 Michigan Rivian/1000 Service Centers

The sale people are awesome to work with - if something - Dave Matejka

The sale people are awesome to work with - if something is not right they go out of their way to correct it. Service department keeps you in the loop through text messaging and phone calls. If you are looking for a new car-strongly recommend you stop into the dealership.

Finding myself in need of an unexpected service call - Connie Allen shelton

Finding myself in need of an unexpected service call yesterday, I called Jermaine Toyota of Dundee and inquired about the availability of a same day emergency service call. The service department.representative was very pleasant, helpful, and was able to work me into a spot. Upon my arrival, she and the technician that completed my service were pleasant, asked questions, listened to my responses, and provided answers to my questions.. The service completed appears to have been done well, and was completed in a timely manner. The. employees that assisted me yesterday provided excellent service and were wonderful representatives of Jermaine Toyota of Dundee! Thank you so much for providing a first time, stress free experience!

Great service. - sikorskidp

Great service. Great staff. Explained everything in detail. Would definitely recommend this team for service.

After having a major engine repair I took my car for a - h2ohog

After having a major engine repair I took my car for a trip out of town. While driving the check engine light came on. A local service center found a loose connector on one of the coil packs. Very disappointeing

My vehicle was at LaFontaine for a 50/60,000 mile check. - palmers4333

My vehicle was at LaFontaine for a 50/60,000 mile check. I also asked for an oil change and stated that I had no problems to report. Work was done in a timely fashion. Staff was courteous and on-top of the process. My only disappointment was to find that there was no reporting back to me as far as battery check, fluid levels or tire air pressure. You would think that that amount of miles would have included a tire rotation. My history has shown that since the dealership change from Pfeiffer Lincoln that I have to ask point blank for everything and leave nothing to chance. My receipt also says nothing about fluid level so I have to assume they checked and are ok. Pfeiffer always had a very specific checklist with associated levels for everything. Leaves me wondering rather than assured since I use the dealership where I purchased my vehicle as my only maintenance. My vehicle in a 2016 Lincoln MKX, on which I still carry Lincoln Extended Warranty and purchased new in early 2017. Current mileage is 62,259 miles and is receives maintenance on average 3 times per year since new.

In person service good. - ram150037924

In person service good. Keeping me informed not so hot. Ordered seals for my car they told me they were on back order. 3 months later still no word on them Finally called and had them in 4 days. Had my car for over a week and had to call every other day to get an update.

Awesome people & great service, will definitely be coming - Propicks1

Awesome people & great service, will definitely be coming back to see Trevor & the gang at Northland.

I leased a new jeep and had completed service on the jeep - Joanamqt

I leased a new jeep and had completed service on the jeep that I was turning in. The team members were great! Very friendly, helpful and answered all my questions and addressed all of my concerns! Cooper was fantastic in the intake service department and David K. Is an excellent sales associate.

This is an honest and reliable delership. - blkpeterson

This is an honest and reliable delership. Their service exceeds that of other dealerships that I have had the misfortune of using.

We took our Venza in for 20,000 mile service and - Cbar

We took our Venza in for 20,000 mile service and everything went fine. It didn't take too long and I was headed back home.

Very well done. - Kidsaf

Very well done. Thank you for being so attentive and professional. Keep up the good wirk

It was a fantastic experience! - andrew.ahrens

It was a fantastic experience! I called on Wednesday and asked for an appointment to have my oil changed. I explained that I worked until 4, and I was told "no problem, we can get you in tomorrow"! The gentleman at the counter went over everything with me. Where things stood with my breaks and filters, how much longer they should last, and was extremely polite. The guy was outstanding!

Some of my previous service experiences were not great. - marylaids

Some of my previous service experiences were not great. This time I felt like order was restored. Stefan Hofmann was extremely helpful, friendly and professional.

You help me know when I need to get my tires. - Supermex810

You help me know when I need to get my tires. You also said you would remind me in the Fall. You gave me peace of mind checking out the points of my vehicle so I know it is in great shape. Thank you so much. See you in the Fall for my new tires.

Great service, everything explained well; very short wait - edprchlik

Great service, everything explained well; very short wait time; great service advisor; very satisfied with the experience.

I had to be Ann Arbor hospital early afternoon Tuesday - sagge0080

I had to be Ann Arbor hospital early afternoon Tuesday morning. I can't explain what I felt when my wife and I got in our car to start our trip down state, and the car would not start. I called the Dealership and asked if they could replace a battery. They said it could make an appointment for Saturday. I explain that I had to be in Ann Arbor this afternoon for surgery. I was told to get the car in the service ASAP. Got the started , made it to the Dealership, and 30 minutes later was on my way, with a new battery. Not only did I make it to U M hospital, I was 30 minutes early. Thank you for the kind reaction and the fast service.

Wait time to find service results bit long, but buying - Bonita

Wait time to find service results bit long, but buying pre-owned car went well

In and out fast and the workers are nice people never had - bigpolo609

In and out fast and the workers are nice people never had any problems very professional over there

Great customer service from every staff person I meet. - Niki K

Great customer service from every staff person I meet. Service never disappoints. Clean facility and the car wash is the best.

The service gentleman Josue Diaz was very knowledgeable - bfeazel151

The service gentleman Josue Diaz was very knowledgeable and helpful, I would like him next time to wait on me.He doesn't push you off,like a ,nobody, very polite and well mannered. Thank you,Bethany Feazel P.S. My husband Glenn,passed awayso please make correction in your files. Thank you again.

The service team has instilled trust and loyalty with - Bkav

The service team has instilled trust and loyalty with authentic customer care. From drop off to pickup they took the time to clarify the problem, answered all questions timely, Provided fair pricing and delivered on promises. Solid team from start to finish.

The service was outstanding as usual. - rneill1731

The service was outstanding as usual. The technicians are knowledgeable and transparent. My service advisor always keeps me informed and up to date with the progress of the repairs. I would recommend this dealership to everyone.

Service was quick. - Bolt from Detroit

Service was quick. Appears to be excellent. Room was clean. Service manager kept me updated.

I had my vehicle serviced at LASCO Ford today. - cjones0313

I had my vehicle serviced at LASCO Ford today. It was an amazing experience. My service advisors, David McDaniel and David Deckard, demonstrated professionalism, friendliness, and addressed all of my automotive needs. I highly recommend LASCO Ford to anyone in search of exceptional service.

I purchased my 2015 Jeep Cherokee TrailHawk from Golling. - JohnR4130

I purchased my 2015 Jeep Cherokee TrailHawk from Golling. I have always received good follow up service. My recent service was last Monday. Myles did a great job scheduling and keeping me informed on timing to completion. Nice work. Thank you. JR

Courteous and speedy. - lindashere48

Courteous and speedy. This says it all. Making me say more is redundant . Thank you.