1,442 Michigan SRT Service Centers

Good Good Good Good Good Good Good Good Good Good Good - jwaarala

Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good

Great service, great care and great staff. - M

Great service, great care and great staff. The waiting area is clean and very comfortable

Bob Maxey is the cornerstone if the Howell community. - scottmo

Bob Maxey is the cornerstone if the Howell community. We all are glad to have them.

I love the waiting room since I can work from there. - CAIODORNELES2

I love the waiting room since I can work from there. Tina always treat me fast and Chris the Chevy salesman always gives me big laughs . I will buy a EV from him.

Pete handled my BCM revision and oil change. - GSW0

Pete handled my BCM revision and oil change. He was very helpful and efficient. Called me when the job was done and was there to greet me and get me out quickly. Excellent service!

Always do a great job, fast service, shuttle service and - Joshuaalbo77

Always do a great job, fast service, shuttle service and they communicate throughout the repair process.

Each service visit is handled efficiently. - HEIDI.L.LYONS

Each service visit is handled efficiently. The staff is always wonderful to work with. I would highly recommend.

Service took less than time mentioned, appreciated the - judithleegleason

Service took less than time mentioned, appreciated the shuttle driver, Ronda. She was very friendly.

Very happy with la Fontaine Buick gmc bought a few cars - EGURINI

Very happy with la Fontaine Buick gmc bought a few cars from them and serviced them there , service is very fast and very reasonable !

Zane handles all issues and concerns in a friendly and - bsalister

Zane handles all issues and concerns in a friendly and professional manner. He goes above and beyond to ensure the customer is happy.

Caring service staff, does not need fifteen words to - tiger

Caring service staff, does not need fifteen words to describe the dealership of Chevy and Cadillac

The tires were rotated , oil change and crack in window - Tjkfk

The tires were rotated , oil change and crack in window was fixed . Thank you, fast and effective service !

Abbey has been the absolute best helping me find a new - Beyoncegates

Abbey has been the absolute best helping me find a new car at Milner ford inc

Services was fast and friendly. - jffry_jhnstn

Services was fast and friendly. The wait time wasn't very long. Would definitely use them again.

Experienced a transmission problem literally on the last - Josh.ely

Experienced a transmission problem literally on the last day of warranty coverage. Called Ford Warranty and they said it HAS to go to a dealership today and have a work order started today to be covered. I called the closest dealership, said they don't have a transmission tech and turned down the work. Called next closest dealership, said they are setting appointments 4 months out and that I can't take it to them today to start a work order, I'd have to make the appointment and wait 4 months (which would be past warranty). Finally called Pat Miliken and explained the situation. I was told to get down there before they close and they'd handle the rest. Pulled in one hour before they closed, the wrote up the paperwork and told me that it might take a couple of weeks before they could look at it BUT I technically had it in service and if the issue was covered under warranty, I'd be covered. Such a stressful day until I contacted Pat Miliken Ford. I wish I could remember the employees names, might have been Julie and Juliet.. I don't remember but I am so thankful that they were willing to help.

Was is for recall, they were great, let me know how long - Chrishawkin2

Was is for recall, they were great, let me know how long it would take to update and they were spot on. Very friendly and professional. I would go back if I need service! Thanks Serra Ford

Got my vehicle in quickly didn’t take long for The radio - Paula Le

Got my vehicle in quickly didn’t take long for The radio to be fixed also did a complementary overall on my vehicle and was done with a couple hours. I was pleased.

Evan is a true professional. - Mahill61

Evan is a true professional. He is kind, courteous, patient and informative. He answered all my questions without hesitation. I asked many questions. Evan is an asset to the Suburban Honda team. And although I hope my next visit will be for something simple, an oil change, I will trust in Evan’s advice. My thanks to Evan and team who worked on my car.

I was warmly greeted by Rob and he was genuinely - Ken

I was warmly greeted by Rob and he was genuinely interested in taking care of the Works package that I was seeking for my Ford Edge.

I’ve been going to the dealership for years and there’s a - thirstyvending

I’ve been going to the dealership for years and there’s a reason great fast honest service

Very nice personnel, quick service, keep me posted as to - LB

Very nice personnel, quick service, keep me posted as to status of repairs and fixed with what was exactly wrong with the car.

Sat 8/23 traveling from CVG to Grand Haven; front Right - South Pole

Sat 8/23 traveling from CVG to Grand Haven; front Right wheel blowout on I96 @ 75MPH. Road service changed to spare (UGH!); drove @ <50mph last 130mi to Grand Haven (lived @lake for '77 - '85). Monday 8/25 to Muskegon MI AUDI. Met ZACH. Somebody from somewhere smiled on us. What a pleasure dealing with a young man possessing traits performing customer service the way it's taught but sadly more than not rarely experienced. I speak from 50 years of small to large corporate responsibility both U.S. and dealing with European, Asiatic and African personnel in similar companies. Zach quickly procured similar tires, correctly interchanged locations and mounted, checking for potential problems (wheel bearings, rim condition), keeping us informed of progress and promptly notified completion. Our visit/vacation could now continue unhindered. I know US AUDI (Virginia) keeps track of its various locations regarding business practices, including by visits (Have had various Audi experiences, as well as Porsche and GM/Ford due to cars owned and currently possess). I shall presume both Audi Muskegon as well as Audi US know how fortunate they are to have Zach presenting the "Audi" face to/with customers. IF NOT, THEY HAD BETTER LEARN RAPIDLY, lest competitive businesses grab him for their benefit!

It was a quick and easy process I was very satisfied with - MCOLLICA0

It was a quick and easy process I was very satisfied with my experience at Serra

Excellent service from Anthony, good communication and - taleen.najarian

Excellent service from Anthony, good communication and prompt repairs. Thank you for treating my vehicles exceptionally!

Joe, got my car in same day and problem was resolved in - mollykubiak

Joe, got my car in same day and problem was resolved in an hour. Great job.

Great sales team and service department. - Stacks

Great sales team and service department. Very patient and happy to answer any questions or concerns. Friendly!!!!

The only thing I wish the did more on being personal and - Jowett44

The only thing I wish the did more on being personal and coming to get you and giving you a quote before you come in so you’re not sticker shot.

The service was prompt and courteous. - Dbazjohn

The service was prompt and courteous. My Jeep was returned cleaner than it arrived. Price was very reasonable

The employees at this dealership go above and beyond, - katguzman

The employees at this dealership go above and beyond, especially the porter Mr.Dave Dorda. I was treated with respect and he made my experience pleasant

They were very attentive to my grandson he really liked - MIRTIS91

They were very attentive to my grandson he really liked the guys there so did myself and hubby