1,434 Michigan SRT Service Centers

Great service when passing through town - e_man262

I was vacationing in the area when my rear window was broken by stones from another vehicle. I called to see if a replacement window might be available while I was in town. It was not. Rick Bartels was very accommodating and professional. He had the service/body shop wrap my window with a temporary film to get me to where I was going. Great job by all there. The wrap was done so that it stood up to a couple thunderstorms without leaking and there is no noise on the interstate while driving. I would highly recommend.

Went in twice for scheduled recall service. - Dissatisfied

Went in twice for scheduled recall service. Never got back to us about the rental car we requested as we come in from out of town. Both times the recalled part was not in. The second time they wanted to keep car another day so we could pay for another days rental. Really??? Talked to manager twice. Still waiting for apology but I doubt I'll get one. Scheduled oil change also takes a long time. I could mention names but I won't. Instead I'll turn to social media. Buying the vehicle there was a good experience but after spending all that money they don't seem to care.

Impressed with the personnel from the service manager, - gmccombs

Impressed with the personnel from the service manager, mechanics, bookkeeper and salesperson that showed us a new truck. Recall on my jeep was explained on first visit, part ordered fast, few days later my appointment was scheduled for 3 days later and job was finished in 1 1/2 hour, including a top notch oil change by great employees. Will be coming back with all those knowledgeable people and smiles. Thanks everyone.

Service after the sale means everything to me! - Terry Schollmeier

Service after the sale means everything to me!! With this expectation, Tyler Automotive exceeded my expectations and I give them a 5* rating!!!

As always we have had amazing service and we will... - tkitchell

As always we have had amazing service and we will continue to bring our vehicles back. From the time we come in to the time we leave very friendy employees

Both service department persons greeted me warmly and - to

Both service department persons greeted me warmly and professionally. Not only was my first complimentary oil change completed, but the steering recall was as well. I was very pleased with the efficiency and professionalism of Tyler’s service department.