1,439 Michigan Tesla/1000 Service Centers

I take my Honda Civic hatchback here for routine... - ryanl10

I take my Honda Civic hatchback here for routine maintenance. I have never had a bad encounter with any of the employees here, everyone is friendly and willing to help. The service representative Mike Vang is great to work with. He is knowledgeable and answers all of my questions/concerns on the car, and provides me advice on my car even if I am not at the dealership.

Used battery in new car, what else is used? - Diane

Purchased a 2017 Fiat 500 Lounge in September 2016, recently have had issues with battery not working. Upon third incident with battery within a week checked date on battery which read 2013!!! Got battery replaced today, pointed out the date, they said NOTHING. No apology, no other offer, i.e., extending current warranty. Wondered what other items/parts were USED. Not a great feeling😖 Would NOT recommend dealership to anyone else!

No question the main reson I'll buy another Ferrari at... - glds

No question the main reson I'll buy another Ferrari at Cauley is because of the service department. These guys all treat you with courtesy and professionalism every time I come in.

Awful service department - Unhappy2016

If I could give zero stars I would. Worst service I have ever gotten in the automotive industry. We had our Mazda 3 towed in for engine problems for them to tell us the last people who did the oil change messed it up due to improper installation of the oil filter and the engine was shot. THEY did the last oil change and refused to do anything about it. We asked for the oil filter serial number (we suspect the old filter was put on instead of a new one) to prove it was from prior to the oil change done at their service department, and a few weeks later they called to tell us they did another oil change to see if it would help, never giving us the serial number or the part we asked for. From the other reviews on here I see I am not the first to have engine problems due to negligence of a proper oil change. Needing my car I was forced to pay for a new engine myself, but I will be taking this up with the attorney general.