812 Michigan Used Car Service Centers

Deandre is the best! Best customer service, got me in and... - Melwilhelm1991

Deandre is the best! Best customer service, got me in and out with a great deal! Always go in and ask for Deandre!!!!!!! -mellymel<3

I will never purchase another vehicle from any Feldman - edwardwithers035

I will never purchase another vehicle from any Feldman dealership. I took my 2018 Ford Expedition Max in to have my A/C fixed last June. They allegedly replaced the condenser and refilled the freon. However, a month or so later, my A/C is running hot again. I was told that if it runs hot again, it probably has a pin hole in it somewhere and to bring it back and they would run the dye through it to locate the leak. At the time, they tried to coerce me to pay out of pocket for this repair but the A/C was still under warranty and I ended up not paying anything. However, it ran hot a month or so later but due to me coaching, and teaching, it took some months before I could make an appointment to get my truck back in for repairs. Each time I tried to make an appointment, I was told that they were short staffed and I would have to leave my vehicle for several days just for them to look at. I asked for a loaner and was told they do not have any. I tried again this past June and was told the same thing. This was repeated when I was at the dealership today. I was also told today that the A/C is no longer under warranty and in addition to the wait with no loaner, I would have to pay out of pocked. This is unacceptable business

Cory and the staff were excellent. - luckeyj258

Cory and the staff were excellent. They were busy, however the wait for first come first served oil changes was very reasonable. Efficient and quick. Love that they wash the vehicle after service.

They never call you back been waiting for two days now - Chase49623

Here we are back they don't call you back it's been two days now still nothing at first I thought were on the right track but no!!!!!

Excellent service. - lisawilliams8

Excellent service. They were in constant communication while my car was being serviced and went the extra mile to make sure my parts were covered under warranty.