1,437 Michigan Volkswagen/1000 Service Centers

Kevin was great. - SteveO

Kevin was great. Best Service manager on the planet. He always has taken care of all of my vehicles purchased through this dealership. Give this man a raise. Thanks as always for a great experience. Steve Kline

This is the 2nd time they had an excuse as to why the - bondo1954

This is the 2nd time they had an excuse as to why the work my 2016 Silverado was not done when scheduled. Fist time they kept it 2 days before even working on it. Excuse was 2 techs were on vacation. Appointment for this was made by them when they knew they would be short staffed. This time supposedly the tech that was going to repair a non working winshild washer pump when home sick. In all fairness they did get my oil changed and winshild wipers replaced. The worst part is I had to call them after 3 and a half hours to find out what was going on.

Took Buick in for Wheel bearing replacement (covered... - V14

Took Buick in for Wheel bearing replacement (covered under warranty) the grease xxxxxx put wheel bearing on backwards. subsequently in the following spring heard a rubbing $257.50 later needed new brake rotors and pads because the heat shield put a groove in rotor and the pads were sub par quality. JV 8-15-11

Super helpful! - MHearth

Roger was a great help to me getting some warranty work done on my Fusion. The warranty had just expired and Roger contacted the Ford representative and was able to work out a deal with them where I only had to pay $200 instead of around $1500!! They were able to get right on my car and fix the problem. Thanks to Roger and the rest of the guys in the service department for helping me out!

Customer service is what makes the difference at this - Claudia M

Customer service is what makes the difference at this place. Flawless transactions, flawless service. They go the extra mile to help.

Lisa in the service department is excellent. - Johnkmcgrath33

Lisa in the service department is excellent. She takes the time to listen and evaluate the issue and is very attentive and responsive.